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Learn What You Need For AT&T Fiber Speed First, AT&T Fiber requires the right hardware. If your device(s) is not compatible with gigabit speeds, you may not be able to take advantage of the plan/ speed you are subscribed to. Check out what you need below! Before troubleshooting, you'll wa
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AT&T Fiber Equipment
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When is the update coming for my smartphone? The Update Is Out, Why Can't I Download It? You're wondering why your device has not downloaded the latest update, am I right?. The simple answer is, the update may not be ready just yet. Some updates are rolled out slowly and not all devices will get th
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Other Phones & Devices
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How can I import my contacts into Microsoft Outlook? I have them in a vcf file and need to convert them to an open office doc? What program do you pick to import that into Microsoft Outlook?
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Phones, Tablets & Devices
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I've created a list of all my favorite channels and I noticed an odd behavior. If I have a show "highlighted" or selected on the Syfy Network (for example) and I press info to read more about the show and furthermore to record it the guide doesn't go back to where you think it would. It jumps up at
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Watching U-verse TV
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Summary AT&T has received reports of some customers experiencing software update installation interruptions/failures when attempting to upgrade to Android 5.1 on select Samsung devices. The device is still usable but the latest software update cannot be installed. The following devices are affected
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Samsung
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Hi, I understand the update is being rolled out in stages, but can anyone give an approximate ETA for the AT&T specific build of Android 6;0 Marshmallow? (I have already installed the prerequisite October security update, build LMY48W). Thanks
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Android
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I need to know if I need to upgrade the firmware? Is what is shown next the latest and greatest? Manufacturer Pace Plc Model 3801HGV Serial Number 261119052904 Hardware Version 000778-004 Software Version 6.11.1.29-enh.tm
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AT&T Internet Equipment
When I check for software updates on my 2013 Pantech P9090 it says I am up to date. But the information doesn't match what I found at https://www.att.com/esupport/article.html#!/wireless/KB421245 for an update released in Nov 2015: The webpage says to verify that I have this: Baseband version: M896
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Other Phones & Devices
My S10+ is still on the February security patch and will not update. If I check for an update, it says my software is update. I have checked my numbers with the current ones on here and it is not.
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Samsung
My LG G Pad 7 updated just a couple days ago with the new update and since then it has been freezing constantly. Sometimes it is while I'm reading on Google Books. Sometimes it freezes at the lock screen. When I restart or turn off/on it will work but within an hour it does it again. I've never had
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Android
I have the same problem ashttps://forums.att.com/t5/Android/ZTE-ZMAX-2-Not-Updating/m-p/4749711# My ZTE Zmax 2 has build Z958V1.0.0B12. However, the following AT&T page indicates that there are least two newer builds, B14 and B16, available. https://www.att.com/devicehowto/tutorial.html#!/stepbystep
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Android
I'm wondering how to update my 2Wire router 3801HGV to the latest software available. My current version is 6.11.1.29-enh.tm.
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AT&T Internet Equipment
My native hardware/software on laptop "a" worked fine with Comcast (over 100Mb/s) np, but won't deliver more than 20Mb/s now with my new ATT Uverse plan. I'm getting 132Mb/s through the modem to another laptop "b", no problem. Dell won't help me because laptop "a" is too old. Can anyone here recomme
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Other Phones & Devices
Samsung Galaxy Note 2 only shows the brand and logo when turned on RIGHT after I did the AT&T software update a few days ago. I've tried resetting using the volume up, home, and lock button. I've tried hooking it up to the computer and the computer can't see it. Ive replaced the battery. I've tried
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Samsung
I'm really loving my new LG V20. It has great features, an awesome screen, a good design, a metal case, and even amazing audio recording. My one problem with it is that the speakers are now completely useless. Any sound that plays through the speakers comes out as a garbled mess of incoherent buzzin
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Android
I'm stuck. In order to upgrade from 5.0 to 6.0, my phone should have firmware version 3.38.502.31. My phone still has firmware version 1.32.502.31. I've checked for updates to bring it up to the current version, and there aren't any available to download. What are my options? It seems strange that A
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Android
Hello, I Bought LG Optimus G Pro on ebay. I'm an internetional buyer so i transported it to my country and unlocked GSM. Now when i click on software upgrade it says that my phone isn't registered yet. What does it mean?
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Android
And it's software that I have successfully installed, but apparently the tool refuses to recognize/discover it and proceed with the reset. I didn't have to use the PRT last time me and my mother acquired service from you... Can a manager come help? I was told to use connecTech but all that does is f
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AT&T Internet Equipment
Hello, I noticed that ATT pushed out the android 5.0 update on the 24th for the note 3. I have a note 3, but it's unlocked from a family member being used on another network for now. Can i still get this software update or will I have to resort to rooting? It keeps saying software update interrupted
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Android
Would like to know, thanks.
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AT&T Internet Features