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Expected DSL rate for 100/20 service with two bonded pairs

Hi, just had a technician here because our DSL only shows ~ 82 MBit downstream even though it is the 100/20 service. The modem reports: DSL Status Line 1 Line 2 Line State Up Up Downstream Sync Rate (kbps) 38652 44090

Questions

780

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AT&T Intentionally blocking inbound HTTP requests to home-hosted webapp.

I have a website that I'm hosting on an old laptop, 2015, and I previously have not had any problems whatsoever when it came to responses from the web server. Now, all of my requests per page take around 40 seconds to complete fulfill. In the network timing analysis of Firefox's inspection section i

Questions

998

8

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Closed

Scam

AT&T IS A SCAM AND NOBODY IS EVER HELD ACCOUNTABLE AND WE THE CUSTOMERS HAVE TO CALL CRAZY BECAUSE IM.SJRE THEY TRAINALL EMPLOYEES BASICALLY THE SAME WAYS OF TRAINING WORKERS NO MATTER WHAT COUNTRY THEY'RE IN. LOOK MOST PEOPLE, YES EVEN MYSELF. WE ALL WANT 2 JUST B EVRY1.PAYING ATTN.2 ALL SCAMS

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147

7

Upload speed is less than 1mb but at&t app says its 20?

We have used at%t for awhile now, recently our upload speed dropped to 1mb, and even lower randomly, but on the at%t app it says the internet is fine, and when calling the bot they use to tell you about it says the same, I have restarted the gateway, I am wired with ethernet, We can't get in contact

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712

20

email very slow

My att email is very slow, almost worthless. If I check a box it takes a few seconds to acknowledge the check and even longer to delete the message. Same with loading and sending. It is even worse with chromium on my Raspberry Pi400. People have sent emails and they never come thru. Right now I'm sw

Questions

286

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Delayed Voicemail Notifications

I have an iPhone, and I don't seem to receive any notification at the time when someone leaves me a voicemail. Notification is often delayed by several days. For example, my partner just called me, and immediately after our phone call, I received 2 voicemail notifications that this same person had l

Questions

535

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Internet Air

There is fiber 2 roads over from me and I can't get it. Now there is internet air but it's not available in my area either so I'm stuck with 10m dsl. I have att phone service and get perfect 5g signal sp why is internet air not available. I don't understand how att can leave loyal customers stuck wi

Questions

168

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NEED ANSWERS ABOUT NAT TYPE WITH FIXED WIRELESS INTERNET

I had fixed wireless internet installed about 3 months ago. My Xbox has been running on a moderate NAT type since it was installed, and now all of a sudden it has had nothing but a strict NAT type. Playing online is almost impossible. I don't understand why it all of a sudden changed? I've been read

Questions

408

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When will ATT release a new gateway to replace Arris BGW-210?

I have the fiber 1000 plan and currently using my own router. I have a gig dumb switch between the ONT connection, then from the dumb switch back to my gateway after successfully entering the BGW 210 MAC into my personal router. I experience ok speeds but I am limited on mobile devices.

Questions

658

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ActiveArmor auto connecting VPN on private wifi

I have same problem as several who have posted previously. I can’t turn off the active armor VPN. No matter what I do it automatically reconnects. I turned off auto connect and I turned off the VPN in my phone settings. I’m on my home network that it tells me is secure. And it immediately automatica

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117

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Frequent Packet Loss for THE PAST THREE MONTHS!!

I have been through the ringer. About 3 months ago now I started experiencing occasional lag spikes, occurring about once every 15 minutes. My PC is hardwired through an ethernet cable. The cable is 75 ft, though the PC is only about 35 ft from the router. I have never had this sort of issue before,

Questions

1.2K

5

Closed

BGW320-505 upload speed problem on ethernet only when uploading large files to Dropbox or Google Drive

I have had AT&T 1 gig Fiber service for more than a year and it has worked flawlessly. Recently I have noticed a strange problem: when I upload files to Dropbox or Google Drive or even try to send an email with a large attachment, the upload speed for that activity crawls to dial-up speed after

Questions

50

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AT&T throttling bandwidth anytime a direct dropbox.com download is started

I have a Pace 5268AC router connected via the 18Mbps plan. I spent about an hour tonight troubleshooting an issue with AT&T technician David who works via phone from Wisconsin. Here's what we finally deduced: Attempting to download a large (2GB) file via a web browser from dropbox.com result

Questions

3.4K

18

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Speed is lower than the package I'm paying for...

Hello. I am paying for a 25mbps internet package but the speed never goes over 11mbps. This doesn't make sense to me. My son's computer is wired and everytime he checks the speed it always says 11mbps. Any idea why this is? Thanks, Tanda

Questions

418

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slow internet speed

I have really slow internet speed (28mb/s up, 1.77mb/s down, avg in my county is 100mb/s or more), even though I have U-verse. I have tried turning it on/off, disconnecting all my devices, disconnecting my router, everything AT&T recommends. I have even bought another modem, and still that didn'

Questions

133

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High Latency using BGW320-500 in IP passthrough with ASUS GT-AXE11000

As mentioned in the title, I am regularly seeing issues with my ATT fiber performance. I see the same issue across many devices, wired and wireless. When I launch a new website, it takes several seconds to start loading, followed by instant load. Video calls have a delay in first connecting followed

Questions

494

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ATT Fiber Weak Signal Issues

I used to be an Xfinity customer and used the Arris Surfboard (SBG7400AC2) as a Cable Modem & Wifi Router. After switching to ATT Fiber, I use the equipment they recommend - Arris BGW210. Despite moving to Fiber, my experience has been extremely under-whelming. The WIFI speeds during non-peak hours

Questions

1.7K

1

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No 4G on my LG G7 ThinQ

I recently (this morning) took my LG G7 ThinQ to the AT&T store and had it activated on the network using my current phone number. However, I am not getting 4G on it, only LTE. It is an LG G7 model number G710AWM. Any clue what I should be looking for?   Thank you in advance.Ja

Questions

193

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Who is Upset with the Military Support?

I phrased it as a question so others could share. I am active duty and deployed and have had an absolute AWFUL time with the AT&T support team. My account was locked several times, despite the fact that I was inputting all of my information correctly, I couldn't submit an unlock request over my

Questions

65

6

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5268AC Router - Not Getting Correct Speed

After unplugging the router and plugging it back, I am getting 20mbps instead of 50mbps that I should receive. When I checked the Advanced Device Configuration site, I saw under "Gateway Status" that there is "Battery is not present". Is this something that could affect the slow download speed that

Questions

257

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