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Purchase of Harman Spark gets stuck on step 3 of 5

I'm trying to add a Harman Spark to my account and purchase a data plan, but when I get to step 3 of 5, nothing loads on the right column, but a bunch of gray bars that keep flashing. I had it sit this way for 10 minutes once.  I've shut off ad blockers, used different browsers, etc., but noth

Questions

 • Phone & Device Upgrades

24

3

0

Internet Usage

My online bill says that I was billed for Sept 27 through Oct 26 but my paper bill says that I was billed from Aug 1 through Oct 31. Oh, and of course there was an overage so it looks like my bill will be skewed because I'm being hit with an overage in the middle of a cycle regardless because I got

Questions

 • AT&T Internet Plans

44

1

0

Closed

A solution for us.

My family doesn't watch 10% of what we are paying for and the majority of what we watch is from our Hulu, Amazon, or Netflix accounts, so we are pulling the plug on our $214/month, always rising, Uverse, and going with 100mbps internet and the following. Slate dot com has calculator that will show y

Questions

 • U-verse TV Account

653

8

0

0

Internet Support at AT&T is horrific plus they have a idiot of a Chat with Virtual (Edited)istance that darn thing knows nothing!

I've been an AT&T customer since 1975 45 years that a long time for us old folks. I had the old rotary phones they would provide to their customers and I still have the same number. Now I only have Home Phone and Internet. That's enough. A few years back I had them do something my son helped them be

Questions

 • AT&T Internet Account

107

1

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

63

4

Gigabit connection with very slow download speeds

I recently subscribed to Uverse Internet with gigabit connectivity. Regardless of the time of day or the site I go to when I need to download files I typically get speeds in the 100s of Kbs. When I run the ATT speed test my DL throughput is always over 500 Mbs the last was 825 Mbs. When I had Cox I

Questions

 • AT&T Fiber Equipment

599

0

0

0

Horrible Service

Service is starting to become unbearable. Feels like I'm throttled 100% of the time(even after starting a new month), I can barely watch a youtube video anymore. Your service "stream saver" is no longer accessible anywhere. The 22gb limit was removed from my plan without notification & now you h

Questions

 • Plans & Features

63

2

0

Texts delayed by hours

We have been experiencing a delay in all txt.att.net and mms.att.net domains for our employees using AT&T, the messages are sent via SMTP (MXOCCRSMTP2.noam.cemexnet.com) for this particular service AT&T. We're not seeing it for any of the other email or text providers. Any idea this delay is occu

Questions

 • Data & Messaging Features, Internet Tethering

53

0

0

I need help with my ethernet on ATT Gigapower ASAP! (please read the description before commenting)

Hello, So I have recently switched from xfinity to At&t gigapower. They installed a powerline in the location of my router downstairs and another in my office upstairs. Since I have a monoprice gigabit ethernet switch, I plugged in the ethernet from the powerline, and one to my PC, for expandability

Questions

 • AT&T Internet Features

418

11

0

0

Severe performance problems to specific addresses

I have lately been playing some online boardgames using a tool called VASSAL (http://www.vassalengine.org). It's a pretty groovy program...the problem is that the system response over my AT&T connection is really, staggeringly slow. (This is not high-speed FPS gaming graphics, by the way; it's a boa

Questions

 • AT&T Internet Security

325

0

0

0

Galaxy Note 4 WiFi very SLOW after OTA update

After updating my phone several weeks ago, I've noticed that the WiFi speeds on any wireless network I'm connected to is very slow. I've looked for solutions to this problem and found that turning on Airplane Mode and turning it off will momentarily fix it. I do that but the speeds come back down to

Questions

 • Samsung

1K

2

0

0

Internet issues that have gotten progressively worse

I live in a rural area with a population of 1600 people, so I get why AT&T doesn't really care about upgrading the infrastructure around here, but our service has gotten progressively worse over the years to where it's basically unusable. I'm at the point where I'm actually willing to shell out the

Questions

 • AT&T Internet Features

196

1

0

Incredibly Slow

In the past few weeks, our Internet has been incredibly slow. I thought it was due to the location of our router, so I moved it to the center of the house. Signal from the router is now strong on all devices (laptops, Nintendo Switch, iPhones, and an iPad). However, Internet is still so slow as to o

Questions

 • AT&T Internet Account

33

1

0

Where's my $700 Credit for Trade In

I switched to AT&T because they offered $700 credit with phone trade in (beginning with $40 phone value) November 2019. The store clerk assured that I am eligible for the credit and I will be getting device fee off of my monthly billing cycle. However, after 1.5 years nothing has changed and eve

Questions

 • Wireless Billing

282

2

Austin TX Cell Service Problems Dec 2020

My service is usually very good here in Austin, excluding new construction at The Domain which seems to have bad service across the board for most providers. This last week service has been extremely spotty. It started Late November and hasn't improved. My calls cut out and I cant even play Spotify

Questions

 • Network Coverage

176

1

0

AT&T Wi-Fi Connectivity Issues

I'm having issues with Wi-Fi connectivity in my apartment. The issue only occurs with Wi-Fi. I have my Roku and computer hooked up via ethernet cables. When using safari on my iPhone, sometimes web pages wont load when I am connected to the Wi-Fi. Sometimes I will have to turn the Wi-Fi on my phone

Questions

 • AT&T Internet Features

116

2

0

0

Aggressive bend in fiber line

So I went to install the panel that the tech had to remove in my closet to get to connect the fiber and ethernet cable to the converter. While I was there I noticed that the fiber line is not only aggressively bent in two places, but there is a slice through the insulation of the fiber optic line. I

Questions

 • AT&T Fiber Equipment

312

1

0

Lack of coverage in TX, LA, OK, MI, RI

It appears that a squirrel knocked out about 1/3 of all the AT&T cell towers this year?  What happened?  No one in my family that has AT&T can make or receive calls except on the highways.   Cell coverage has been very good for 6+ years here and in other states until thi

Questions

 • Network Coverage

45

2

0

Anything I can do to get faster speeds with my 1gbps fiber?

Disclaimer, I'm writing here because there were no posts from 2020 in my search. So, as stated above, I am looking for some method to enhance my wifi/ethernet speed on my fiber 1gbps plan. As of now, I am seeing download speeds of ~300-350 Mbps with ethernet and VERY slow speeds over wifi maxing out

Questions

 • AT&T Fiber Installation

97

1

0

How do I split the internet connection coming from my main Uverse DVR box?

The issue that I am trying to solve is utilizing my internet connection via cabled connection (not WiFi) for multiple devices (i.e. a Smart TV and Nintendo Switch) to the main Uverse DVR box that I have setup for the main television in our den. The said main Uverse DVR cable box is receiving its sig

Questions

 • AT&T Internet Installation

374

0

0

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