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Copyright Infringement Tutorial

I received a notice in the mail saying that one of my roommates has been copyrighting Star Wars Episode IX and that if I don't complete the tutorial then my internet service will be temporarily limited. I was also wondering if you can please tell me what shows and movies that my roommate has downloa

Questions

 • AT&T Fiber Account

79

1

Does AT&T Throttle Bandwidth When Approaching Data Cap?

Hi, I've been having a serious issue the past few days. I don't know if it has anything to do with this, but Uverse was added to my area on Monday, however since that day, at about 6:00 or so every night, my bandwidth is throttled terrible. I can go from a ping of 80 to a ping of 1300 in any game I

Questions

 • AT&T Internet Equipment

1.4K

4

0

0

slow internet speed

I have really slow internet speed (28mb/s up, 1.77mb/s down, avg in my county is 100mb/s or more), even though I have U-verse. I have tried turning it on/off, disconnecting all my devices, disconnecting my router, everything AT&T recommends. I have even bought another modem, and still that didn'

Questions

 • AT&T Internet Equipment

106

2

0

Frequent Packet Loss for THE PAST THREE MONTHS!!

I have been through the ringer. About 3 months ago now I started experiencing occasional lag spikes, occurring about once every 15 minutes. My PC is hardwired through an ethernet cable. The cable is 75 ft, though the PC is only about 35 ft from the router. I have never had this sort of issue before,

Questions

 • AT&T Fiber Equipment

62

4

High Latency using BGW320-500 in IP passthrough with ASUS GT-AXE11000

As mentioned in the title, I am regularly seeing issues with my ATT fiber performance. I see the same issue across many devices, wired and wireless. When I launch a new website, it takes several seconds to start loading, followed by instant load. Video calls have a delay in first connecting followed

Questions

 • AT&T Fiber Equipment

307

2

0

Order Status

I got baited into bundling wireless service with my tv and internet last month. I had the worst possible experience with trying to get my application done and phone numbers ported over from current carrier. After all of that I finally got numbers ported and ordered 2 phones on a deal that I was offe

Questions

 • Phone & Device Upgrades

67

1

0

Horrible service in the last couple months.

When I first signed up for AT&T it was becuase it was the only carrier that I could receive service in my home with. However, in the last couple months it has become the worst cell service I've ever had, I can't even receive or send text messages in my home. I've missed very impor

Questions

 • Android

65

1

0

AT&T router with IP passthrough to Netgear router slows internet download speed

I switched to AT&T Fiber 1000 about three weeks ago and AT&T provided me a brand new Arris BGW210-700 gateway/router, even though I prefer to use my own router (a Nighthawk R8000P). I succeeded in configuring the Arris router to use IP-passthrough to work with my R8000P using the concept detailed f

Questions

 • AT&T Fiber Equipment

11.7K

10

0

Release my mobile number from ATT to another carrier

Trying to release my mobile number from ATT to another carrier. How do I do that? Online and phone support are useless after multiple calls and lengthy wait.

Questions

 • Wireless Account

519

2

0

ATT Fiber Weak Signal Issues

I used to be an Xfinity customer and used the Arris Surfboard (SBG7400AC2) as a Cable Modem & Wifi Router. After switching to ATT Fiber, I use the equipment they recommend - Arris BGW210. Despite moving to Fiber, my experience has been extremely under-whelming. The WIFI speeds during non-peak hours

Questions

 • AT&T Fiber Equipment

1.4K

1

0

AT&T Internet "Basic 1.5"... isn't

July 20, 2018July 28, 2018Running an NVG589, Dell ethernet-connected desktop, I5 processor, 12GB RAM, connected via Cat5 directly to the outside box. Service has been degrading at least over the past year (tested 1.18 in May 2017) - and worse since early May 2018.    AT&T tiers p

Questions

 • AT&T Internet Plans

883

3

0

0

Which Residential Gateway?

AT&T offers a variety of gateways to their customers. Some of these gateways are specifically for their triple-play subscribers while other gateways are for their internet-only subscribers. Normally, the gateways differ on the services the customer is subscribing to, and yes some gateways offers dif

Questions

 • AT&T Internet Equipment

14.4K

8

0

0

Paid for 1 Gig fiber but only getting 30 Download and 50 Upload. PLEASE HELP!!!

So, I paid for 1 Gig fiber internet but on my 2017 iMac, I'm only getting 30 downloads and 50 upload speeds and my modem is literally right next to my desk. Also, when I do the speed test on my phone, I get 500 download. With my ipad, I get 800 download and upload. PLEASE HELP!! https://www.speed

Questions

 • AT&T Fiber Equipment

860

18

0

Expected DSL rate for 100/20 service with two bonded pairs

Hi, just had a technician here because our DSL only shows ~ 82 MBit downstream even though it is the 100/20 service. The modem reports: DSL Status Line 1 Line 2 Line State Up Up Downstream Sync Rate (kbps) 38652 44090

Questions

 • AT&T Internet Features

548

9

0

Why is the unification process so overly complicated?

So I have been a AT&T costumer for over 10 years now. I have the wireless account and U-Verse internet account. At some point I "unified" my account, because it promotes it whenever you log in. Both bills in one? Simplify things? Sure! Why not? Well, now, years later, I need to move my niece and

Questions

 • Wireless Account

51

4

0

slow data upon cell tower congestion, more towers/equipment please

The areas in question affected are Glamis Off Highway Vehicle area, Anza Borrego State Park Rec Area, and any 'play in the sand' area between the mentioned two places. During the non holiday weekday - and during most any day in June thru Sept., most, if not all cellular network towers are not overbu

Questions

 • Network Coverage

32

0

0

Delayed Voicemail Notifications

I have an iPhone, and I don't seem to receive any notification at the time when someone leaves me a voicemail. Notification is often delayed by several days. For example, my partner just called me, and immediately after our phone call, I received 2 voicemail notifications that this same person had l

Questions

 • Apple

200

1

0

Extremely weak WIFI but stong/normal over ethernet

I have been having a lot of issues with our ATT provided router recently. Whenever I try to use my phone over WIFI it constantly buffers, takes forever to load, and sometimes I have to completely shut off the WIFI and just use our data. My PC (In the exact same room that I am using my phone in, not

Questions

 • AT&T Internet Features

155

1

0

0

BGW320-500 port forwarding synology

I'm having trouble with port forwarding using the BGW320-500 gateway, I'm trying to access my synology NAS drive remotely, I can connect to it using RaiDrive (WebDAV) but it's extremely slow (1.7Mbps). I have checked https://www.yougetsignal.com/to

Questions

 • AT&T Fiber Equipment

200

10

0

Upload speed is less than 1mb but at&t app says its 20?

We have used at%t for awhile now, recently our upload speed dropped to 1mb, and even lower randomly, but on the at%t app it says the internet is fine, and when calling the bot they use to tell you about it says the same, I have restarted the gateway, I am wired with ethernet, We can't get in contact

Questions

 • AT&T Internet Equipment

375

20

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