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How am I supposed to get internet worth a crap if AT&T has monopolized this area?

I live in rural Alabama. I have a 7 yo who homeschools but 85% old his work had too new done with physical books because we can't have a dependable connection. This mess is SO pathetic, he got an Xbox for Christmas but can't play it! For a year and a half the (Edited per community guidelines) THAT A

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233

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new modem router compatibility

hello, Im trying to look into a new modem router as I've experienced horrible connection issues for the past few years. I currently own the ATT Uverse 5268AC modem router. Ive had this modem router since 2016 and im finally deciding to pull the trigger and attempt to get a upgrade! The issues with m

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620

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Autopay Discount to my $40.00 monthly plan

I'm not getting the Autopay Discount on my $40.00 plan is it because I'm on the Affordable Connectivity plan? Thank you

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144

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16GB / $300 Per Year Issue - Slow-down upon renewal?

Been on the 16GB / $300 plan for a year. Performance has been great and no issues.  My renewal was yesterday (Nov 13), so I preloaded the account with sufficient funds for the renewal a couple weeks ago.  Everything looks like it worked... balance was paid and my new renewal date is Nov

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207

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"Troubleshooting Connectivity Issues with bgw320: Invalid Password Error on Bose 500 and Blink Outdoor Gen 3 Cameras"

I recently acquired the bgw320, and I'm encountering connectivity issues with certain devices. Despite confirming the correct credentials, devices such as Bose 500 and Blink outdoor Gen 3 cameras can see the Wi-Fi but are unable to connect. The error message indicates an "invalid password," even tho

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77

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AT&T Help - Instructions for Trade-In Issues

@ATTHelp Can you please let the customers in this forum know what the appropriate course of action is when a customer sends a phone in to the Trade-In Department and the phones are either not received or are devalued for a reason that is refuted by documented evidence from the customer (e.g. crac

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488

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Mesh with ATT Air

Are we able to use a mesh system (eero) with the new ATT air? I plugged the Eero unit to the back and it works. Only issue is that the Eero network is not getting the same download speed as what I’ve been getting if I connect directly to the ATT Air. Isn’t the mesh suppose to match the same download

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938

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5GE - iPhone 12 - still running at cellular data speeds identical to my iPhone 11 Pro Max on 5GE

5GE - iPhone 12 - still running at cellular data speeds identical to my iPhone 11 Pro Max on 5GE I guess what I'm really saying is, what did I upgrade for? Did AT&T expect that they're going to continue rebranding LTE to 5Ge and that people like me wouldn't know any better? Because I do

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2.7K

10

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Difference Between Network to Router & Router to PC

This is the result of my speed test after upgrading from copper to fiber optic 1000. As you can see, the internet speed to my router/gateway is as advertised, over 1000 mbps.  But the speed from the router to my computer, an Acer Aspire PC, is only about 300.  The technician who did the i

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91

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WHEN CAN I AM GOING TO BE ISSUED FOR U

GREETINGS ON FEBRUARY 23rd & 24th of 2024 . In my household I work from home for APPLEONE the employment agency & so on a daily basis my outgoing calls , texts & uploads & downloads are quite extensive. My 11 year daughter & 17 year old were put into permanent homeschooling 

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94

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AT&T Fibre Connection: Poor Coverage Resolution - Adding Netgear Orbi Router to extend Wifi Coverage

My AT&T Modem-Router is in the cloak closet in our hallway. The Wifi coverage was spotty & poor in some rooms so I had laid down hard wired connection in different rooms. We can't be using hard wired connection to access the Internet through a variety of devices. To improve the wifi covera

Questions

77

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Closed

Use Ubiquiti equipment as gateway/router on Internet-only ATT Fiber service or use Bridge mode?

For a variety of reasons such as better latency performance with better control of packet handling, control of enterprise DNS settings, etc, has there ever been an update or method to remove the ATT gateway/router from the connection?With Verizon, the company helped remove their equipment totally. I

Questions

1.5K

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first responder - very disappointed

i am a first responder and do not have time to spend in a store or on the phone for hours at a time. i recently upgraded my phone to a samsung s24, however there is a lot of functionality that was lost when i upgraded from my S10, and therefore was trying to get the new iphone instead.  i miss

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41

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U-VERSE NOT ENOUGH MBPS

We're paying 50$ per month on our U-VERSE, yet we only get 1-2 MBPS. When someone came to our house and installed it, we got at least 20 but when he left, 3-4 months later we only had 1-2. Rarley do I get 4...  We're wasting our money, not to be rude, but on nothing.

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422

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Billing and Internet Throttling

Good morning,I am paying for Fiber 300 and have only been able to get 100 mbps Down/Up for quite some time now. I had a tech come out 2 months ago and he couldn't figure out why I was only able to get 100, at most 150 on any of my devices. I was directed to customer service and given a new (same mod

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13

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Copyright Infringement Tutorial

I received a notice in the mail saying that one of my roommates has been copyrighting Star Wars Episode IX and that if I don't complete the tutorial then my internet service will be temporarily limited. I was also wondering if you can please tell me what shows and movies that my roommate has downloa

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88

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Wireless Broadband AWB 100mbps Upload Speed Limitations

Repost from the Internet forum advised to post to Wireless forum instead:I have the Broadband Wireless AWB 100Mbps LTE with BFT Plan. I fully understand it's *up to* stated speeds of 100mbps.  AT&T tells me this is a symmetrical line, that the download AND upload is potentially 100mbps.&nb

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186

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Logistic Mismanagement, Failure To Communicate, BBB Complaint

This is a direct copy of a BBB complaint I was forced to submit due to AT&T failing to communicate properly: In October of 2020, I saw a promotion to switch to At&t and trade in my iPhone X for a $800 credit when opening new accounts. This was a great deal, so I jumped on it. I followed the

Questions

71

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Connected car 4G LTE tests less than 1Mbit/s

What's the deal with a brand new Ford Explorer using the ATT Connected car trial plan getting really awful speeds? I'm showing full bars LTE but then when I do bandwidth test, I'm getting 0.050Mbit/s... that's literally dialup speed. I haven't hit the throttling range, it's just plain unusable. A

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57

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Horrible service in general

I switched over to att after being loyal to another service for over 10 years. The sales rep. Did his song and dance and I went with it. Boy oh boy has it been (Edited per community guidelines). I and only 3 months into this service and I have had 3 monthly bills toppling over $500 each. The sales r

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