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Why is the ATT network so slow, advertised speed 768 Mbps, actual speed 225???

Why is the ATT network so slow, advertised speed 768 Mbps, actual speed 225??? Check your speed at www.speedtest.com and see for yourself!!

Questions

 • AT&T Internet Account

8K

9

0

0

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Recent issues with Switching from LTE to 4G and back on iPhone 7 iOS 11.4.1

So both my wife and I, both owning iPhone 7's on iOS 11.4.1 are having issues with switching from LTE to 4G and back. I believe this should be happening automatically but it does not.  This has been happening for the last few months for me. This was also occurring while on a trip to California. I li

Questions

 • Network Coverage

2.1K

5

0

0

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Fiber 2000. Am I getting that?

Just had fiber installed about a week or so ago. I'm pretty happy with it and the wifi speeds. However it occurred to me that I'm just assuming I'm getting the speed I'm paying for. I decided to run a Cat 8 ethernet from the Gateway to one of my computers. I did 3 separate speed tests and none went

Questions

 • AT&T Fiber Equipment

41

2

0

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The infamous 100/20 VDSL2 Lines balancing act; 3 tech visits different sync rates each time(posted below):

Hi All, I've been trying to get my lines working right for a few weeks now. I've reached a point where local tech's are losing control/power on the issue as it seems to be an under lying issue within the network from the corporate office as I've been told. I've sent an informal complaint to the F

Questions

 • AT&T Internet Installation

497

17

0

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DATAREMOTE 9070 WEB ADMINISTRATION PANEL ACCESS...

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

Questions

 • Other Phones & Devices

1.5K

5

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Closed

Not getting full AT&T fiber speed

I installed the ATT fiber internet today in my apartment. I was pretty excited to see how the 1GBPs internet works but turns out it is slower than the previous one I had from Spectrum. The speed test is barely giving me 100mbps download and around 200mbps upload speed. I am having a problem loading

Questions

 • AT&T Fiber Installation

140.4K

79

Accepted Solution

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Websites Not Loading - AT&T Internet

  Is a website you visit regularly suddenly not loading in your web browser? Are you experiencing slow browse or video buffering?   Sometimes, for various reasons, the DNS cache becomes corrupt or out of date, or simply “messed up”. The symptoms vary, but the most common is that you can

Questions

 • AT&T Internet Equipment

38.6K

11

0

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Closed

U-verse Online Streaming - Internet Plan and Number of Devices

  Did you know that the more devices connected the slower speeds will be? Did you know that each device connected shares a portion of your total speed? Did you know that wired and wireless speeds can differ?   Depending on the plan you have and the # of devices you have connected, will det

Questions

 • Watching U-verse TV

83.5K

20

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We have lost AT&T service in Sugarland, TX

Can you please look at SUGAR LAND 4G and LTE SERVICE on Univeritly Blvd. It great by my House which is in Greatwood. Check this Address please (Edited to remove personal information). I literally lost service with AT&T. Even My Mom says the same thing. Im here to help. Thank You AT&T!!!

Questions

 • More AT&T PREPAID Discussions

113

2

0

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Guide issue

I've created a list of all my favorite channels and I noticed an odd behavior. If I have a show "highlighted" or selected on the Syfy Network (for example) and I press info to read more about the show and furthermore to record it the guide doesn't go back to where you think it would. It jumps up at

Questions

 • Watching U-verse TV

759

4

0

0

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new 5G iPhone - uploading pics takes forever

why does it take 4 days for photos to upload from supposedly 5G iPhone to computer?

Questions

 • Apple

61

13

0

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AT&T Help - Instructions for Trade-In Issues

@ATTHelp Can you please let the customers in this forum know what the appropriate course of action is when a customer sends a phone in to the Trade-In Department and the phones are either not received or are devalued for a reason that is refuted by documented evidence from the customer (e.g. crac

Questions

 • Phone & Device Upgrades

410

2

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NVG510 Only .35 Upload; Should be .7

I have recently upgraded my account from .7 down and .35 up to 6 down and .7 up--I would have done it much sooner but the option just became available to me. However, I am only getting .35 up, I do get the entire 6 down most of the time according to speedtest (ATT's, speakeasy, speedtest, and my loc

Questions

 • AT&T Internet Equipment

3.6K

4

0

0

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Web Page not Loading - Fix it Now

What is your Cache and Cookies?Your cache is used by your internet browser to speed up page loading. Files are stored on your local drive so your browser does not have to constantly download them.Your cookies are a small file that store your preferences on a web visit.   Why you should clear

Questions

 • AT&T Internet Equipment

13.4K

2

0

0

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Why is my AT&T Fiber so slow

I have had ATT Fiber in my residence for 3 years and the entire time it has been very slow. Typical download speeds have been 2-3 Mbits pretty consistently, with sometimes the speeds going to 10-30 Mbits. Currently I have the 300 Mbit package. But this was the same when I had 50 Mbit and 100 Mbit. I

Questions

 • AT&T Fiber Equipment

47.8K

14

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AT&T Troubleshoot & Resolve - A Tool For All Service!

Service Down? Fix it Now With Our Online Tools    Your One Stop Shop For Your Troubleshooting Needs Having trouble with your mobile device? Is your TV service acting up? Is your internet too slow or not working? Is that remote giving you trouble? Is the new Mobile Hot Spot not working

Questions

 • Network Coverage

19.4K

4

0

0

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AT&T Slow Wi-Fi - Fixes & Things to Know

First, let's try some fast fixes to speed up your Wi-Fi. Reset the modem Move electronics away from the modem Turn off devices not in use If the above does not work, try the following: Optimize your settings Sign in to Smart Home Manager Once signed in, scroll to the "Let's Scan for Better Wi-Fi"

Questions

 • AT&T Internet Features

132.8K

10

0

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ATT Wifi Extenders effective?

I have my gateway in the basement because it allows me to connect to 4 different ports on different floors of my home office via existing Ethernet. However, the wireless coverage is not good on the main and upper floors, even though I have connected ATT Wifi extenders (one on main floor, one on uppe

Questions

 • AT&T Fiber Equipment

1K

3

0

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Why Is My Internet Incredibly Slow At Night? – Tips & Solutions From the Community

Learn why your Wi-Fi may be slower than it should When the sun goes down, the creepy crawlies come out, fireflies dance in the sky, and witches cast spells on your Wi-Fi to slow it down. Okay, witches are probably not the problem, more than likely gremlins though. Just kidding. But here is the t

Questions

 • AT&T Internet Features

469

1

0

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Weak Wi-Fi? You May Be The Cause - Tips & Solutions from the AT&T Community

Learn why your home setup may be the cause of your loss of service and poor Wi-Fi You probably think your cool, super nice desk set is great. You have your wireless printer close by, a minifridge with delicious snacks, your Amazon Echo ready for commands nearby, and maybe even some speakers to play

Questions

 • AT&T Internet Installation

34.2K

5

0

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