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Website Not Working - Help & Solutions from AT&T

Learn what could be causing the website not to load and how to resolve Are websites not loading? Is your browser running a bit sluggish? Having trouble with att.com? Check out the fixes below to resolve things like: Website loading issues The dreaded spinning ball or hourglass Picture loading issue

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20.1K

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Troubleshoot Your Internet, Wi-Fi, Gaming & Overall Online Experience - Solutions from AT&T Community

​​Learn how to set up IP Passthrough, improve Wi-Fi, resolve slow browse & device disconnects, understand gaming & latency, and more!​​ ​​Let's get to the point, your home setup can impact your speeds, Wi-Fi, and overall service. For example, if you have a lot of electronics near your modem,

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321.5K

45

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Fiber 2000. Am I getting that?

Just had fiber installed about a week or so ago. I'm pretty happy with it and the wifi speeds. However it occurred to me that I'm just assuming I'm getting the speed I'm paying for. I decided to run a Cat 8 ethernet from the Gateway to one of my computers. I did 3 separate speed tests and none went

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99

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I think my upload speed is low.

I have around 18Mbps download and my upload is about 1.9Mbps. I think that my upload should be higher than 1.9. I would please like to know if my upload should be higher.

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2.5K

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Customer service told me twice my email address was successfully updated but When I try to log in it's still my old email address

I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla

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48

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Websites Not Loading - AT&T Internet

  Is a website you visit regularly suddenly not loading in your web browser? Are you experiencing slow browse or video buffering?   Sometimes, for various reasons, the DNS cache becomes corrupt or out of date, or simply “messed up”. The symptoms vary, but the most common is that you can

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41.2K

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Recent issues with Switching from LTE to 4G and back on iPhone 7 iOS 11.4.1

So both my wife and I, both owning iPhone 7's on iOS 11.4.1 are having issues with switching from LTE to 4G and back. I believe this should be happening automatically but it does not.  This has been happening for the last few months for me. This was also occurring while on a trip to California. I li

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2.2K

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Do not go with ATT Internet

ATT Internet really not good to use, less speed. And more expensive.   I had finished legally 12 months contract. I had called customer service and gave notice not to extend the contract. I had submitted all the equipments as per the instructions provided by ATT. Now I see that ATT generated bill in

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112

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U-verse Online Streaming - Internet Plan and Number of Devices

  Did you know that the more devices connected the slower speeds will be? Did you know that each device connected shares a portion of your total speed? Did you know that wired and wireless speeds can differ?   Depending on the plan you have and the # of devices you have connected, will det

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Why is the ATT network so slow, advertised speed 768 Mbps, actual speed 225???

Why is the ATT network so slow, advertised speed 768 Mbps, actual speed 225??? Check your speed at www.speedtest.com and see for yourself!!

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8K

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The infamous 100/20 VDSL2 Lines balancing act; 3 tech visits different sync rates each time(posted below):

Hi All, I've been trying to get my lines working right for a few weeks now. I've reached a point where local tech's are losing control/power on the issue as it seems to be an under lying issue within the network from the corporate office as I've been told. I've sent an informal complaint to the F

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800

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Not getting full AT&T fiber speed

I installed the ATT fiber internet today in my apartment. I was pretty excited to see how the 1GBPs internet works but turns out it is slower than the previous one I had from Spectrum. The speed test is barely giving me 100mbps download and around 200mbps upload speed. I am having a problem loading

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148.1K

79

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DATAREMOTE 9070 WEB ADMINISTRATION PANEL ACCESS...

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

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2.7K

5

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NVG510 Only .35 Upload; Should be .7

I have recently upgraded my account from .7 down and .35 up to 6 down and .7 up--I would have done it much sooner but the option just became available to me. However, I am only getting .35 up, I do get the entire 6 down most of the time according to speedtest (ATT's, speakeasy, speedtest, and my loc

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3.7K

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We have lost AT&T service in Sugarland, TX

Can you please look at SUGAR LAND 4G and LTE SERVICE on Univeritly Blvd. It great by my House which is in Greatwood. Check this Address please (Edited to remove personal information). I literally lost service with AT&T. Even My Mom says the same thing. Im here to help. Thank You AT&T!!!

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202

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Guide issue

I've created a list of all my favorite channels and I noticed an odd behavior. If I have a show "highlighted" or selected on the Syfy Network (for example) and I press info to read more about the show and furthermore to record it the guide doesn't go back to where you think it would. It jumps up at

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812

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Web Page not Loading - Fix it Now

What is your Cache and Cookies?Your cache is used by your internet browser to speed up page loading. Files are stored on your local drive so your browser does not have to constantly download them.Your cookies are a small file that store your preferences on a web visit.   Why you should clear

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14.5K

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AT&T Slow Wi-Fi - Fixes & Things to Know

Learn how to improve your Wi-FI speeds and why your internet is not working like you think it should First, let's try some fast fixes to speed up your Wi-Fi. Restart the modem Clear up the modem environment Turn off devices not in use This clears up the backend process that may be slowing yo

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135.3K

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new 5G iPhone - uploading pics takes forever

why does it take 4 days for photos to upload from supposedly 5G iPhone to computer?

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119

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Why is my AT&T Fiber so slow

I have had ATT Fiber in my residence for 3 years and the entire time it has been very slow. Typical download speeds have been 2-3 Mbits pretty consistently, with sometimes the speeds going to 10-30 Mbits. Currently I have the 300 Mbit package. But this was the same when I had 50 Mbit and 100 Mbit. I

Questions

48.3K

14

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