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At&t internet plans

Ive received mail ads about getting at&t internet but fiber isn't available in my area, and the speeds of coax are too slow for my needs, why am i getting these ads if fiber is unavailable? plus its $35 a month for 300 Mbs, but $55 a month of 5 mbs???? How do i get fiber installed in my area ( 2

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73

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Months of consistently underwhelming ATT Fiber 1000 Speeds

Long story time, buckle in New ATT Customer as of July 2020, made the jump from Spectrum 400 because I purchased a new home in an area with ATT Fiber 1000 and it was at a price I could not resist, especially because I work from home and the upload speeds! Those sweet sweet imaginary upload speeds

Questions

353

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AT&T is saying my IPhone wasn’t returned!

I return my Apple iPhone 12 Pro Max in January via USPS. Via USPS Tracking and statement from the USPS Office, the phone arrived at the AT&T location a few days later after I dropped it off. AT&T isn’t able to locate the phone at their facilities. I requested to open an AT&T case in m

Questions

151

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Slow speeds on new AT&T Fiber

I had AT&T Fiber installed last week and have been having slow speeds. I'm using a Linksys EA9300 in DMZ Plus mode behind the RG (Pace 5268AC) and turned off IPV6 on the Gateway. On a 5GHZ network from the Linksys, I am only getting around 75-80 Mbps. If I connect to the AT&T Wifi on 5GHZ, I get 300

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20.4K

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Fixed Wireless Going Down Hill

I came across this service almost 4 years ago. It was an a(Edited per community guidelines)olute savior. However the last 1.5- years I have noticed a steady decrease in quality. I use minimum amounts of data.. typical web scrolling and some Netflix. I have never maxed out my data plan. I used to su

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45

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Very Slow Data Roaming Speed

My data roaming speed has been abnormally slow for about 2 weeks now, after getting back from Hawaii when I did use up all of my high speed data. However, My plan renewed two weeks ago, and now when I check I still have 5.5G remaining. my Zip code is 10019, but I am sure it cant be caused by disrupt

Questions

653

1

MMS messages delayed many hours

MMS messages with small audio file attached can take either seconds for delivery, or an entire day. How can this be resolved?

Questions

143

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Should my Download speed and Upload Speed Be Under 10Mbps Average with 2Gbps Fiber?

So for the past months maybe 2 or 3 me and my family have experienced many times a day where everything buffers for a good 2-3 minutes but it is mainly the worst on my computer as Whenever I play a game the ping reaches highs of 9999 with lows around 30 but mostly 100-140, My pc is not wired but is

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51

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Aggressive bend in fiber line

So I went to install the panel that the tech had to remove in my closet to get to connect the fiber and ethernet cable to the converter. While I was there I noticed that the fiber line is not only aggressively bent in two places, but there is a slice through the insulation of the fiber optic line. I

Questions

433

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Closed

Slow download & upload on PS5 using 1000/1000 AT&T Fiber

I'm new to AT&T and I got the 1000 mbps download and the 1000 mbps upload package and when connected via ethernet cable I'm only seeing 400-ish mbps download and 35 to 57 mbps upload speeds. I was previously a Cox Internet customer and I was able to get 984 mbps download speeds consistently whil

Questions

2.8K

10

Closed

AT&T is the worst phone company out of all of them. Can anyone at this company actually help or is it a hopeless scam?

Everything about at&t has been a nightmare since I switched. It was supposed to be cheaper, bundled with internet, but nothing they told me at the store was true. They didn't even give me the right Pixel phone and I tried not to complain. From the minute I left, none of the promises they gave me

Questions

213

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Internet down multiple times every day all day

Our devices keep disconnecting from our home wifi even though our router never shows that it not connected. All lights are solid green but still our devices will connect for about 15 minutes then disconnect for about 5-10minutes for no reason.

Questions

218

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Att not honoring 1000 trade in any condition any phone for galaxy 23 ultra

I did the pre order for my 23 ultra and was promised 2 promotions one was the 1000 trade in credits for trading my paid off phone in and the other was a promotion from purchasing it through Sam's club of 250 off the bill neither credit is being honored. My family has been with att mobile before it

Questions

124

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ATT Wireless Internet - good download low to NO upload

I have been getting around 17 mbps download speeds but i am getting 0 to .02 upload speeds.... this is an issue since i work from home and need to get into my work network drives and save files.  Any ideas?

Questions

347

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RAZR+ (2023) Performance Issues

Picked up the latest RAZR+, but have been having some issues. The phone is mostly great, snappy and responsive when navigating through the launcher or settings.  However apps will regularly run poorly with excessive delays in the app itself.  For example, navigating channels or workspa

Questions

496

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My internet isn’t working well and all calls are dropping

My internet isn’t working per the ATT Device Help app. I’ve turned off Wi-Fi and reset router already but my phone is also dropping almost every call I get. I don’t know what to do. It didn’t give me problems until I moved a week ago and it’s in the middle of the city. Troubleshooting says no outa

Questions

56

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How do I get a technician to show up?

My apartment recently got fiber internet upgrade and I signed up for it mid-November, I got a confirmation email with the 3 hour window for them to show up and they never showed up. Since then I have rescheduled 4 times and a technician still have not showed up, what the (Edited per community guide

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223

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Google Nest Wifi is slow after setting up BGW320 in passthrough mode

I have ATT fiber at home, BGW320 modem/router. The signal drops off at the front of my house, where my office is. The fiber comes into the back of the house. Bought a Google Nest Wifi with 2 access pucks and set it all up. Configured the BGW320 as passthrough, per these instructions: https://foru

Questions

1.6K

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Slow internet no matter what I choose

Recently, I had at&t home internet package that suffered horribly. Paid over $90 a month for a speed of 5 mbps. After contacting support they mentioned trying All-Fi with a speed of 140 mbps at around $60 a month. So I signed up. When we first turned on the device, it ran at about 125 mbps. Afte

Questions

198

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Austin TX Cell Service Problems Dec 2020

My service is usually very good here in Austin, excluding new construction at The Domain which seems to have bad service across the board for most providers. This last week service has been extremely spotty. It started Late November and hasn't improved. My calls cut out and I cant even play Spotify

Questions

244

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