Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (780)

Relevance
Selected Relevance
Currently/Yahoo website is VERY slow

The Currently/Yahoo email website is slow. 1. For example, when I type an entire sentence, it takes a couple of seconds to appear. It's not happening as I type this email, or type on another platform. 2. Sent a family letter and photo to many recipients. The whole process was so slow, adding an em

Questions

191

3

0

Internet Support at AT&T is horrific plus they have a idiot of a Chat with Virtual (Edited)istance that darn thing knows nothing!

I've been an AT&T customer since 1975 45 years that a long time for us old folks. I had the old rotary phones they would provide to their customers and I still have the same number. Now I only have Home Phone and Internet. That's enough. A few years back I had them do something my son helped them be

Questions

124

1

0

Help! Some websites load, but most do not!

This is a problem that I've seen numerous times on the AT&T forum, but have yet to find an answer for. This has never been a problem for me before, but as of today, very few websites work any more. For instance, Facebook, Reddit, and IMDB all load (but go quite slow) while sites like Bestbuy.com and

Questions

1.5K

1

0

0

Why am I unable to reach the website? What is causing it ?

I been trying to reach to reach the website https://enter.ipsosinteractive.com/landing/ and it keeps directing me to the page "This site can't be reached" I already restarted and resetting my router over 7 times. I used different devices and browsers. I even had my gateway replaced and the problem s

Questions

28

1

0

Slow speeds on new AT&T Fiber

I had AT&T Fiber installed last week and have been having slow speeds. I'm using a Linksys EA9300 in DMZ Plus mode behind the RG (Pace 5268AC) and turned off IPV6 on the Gateway. On a 5GHZ network from the Linksys, I am only getting around 75-80 Mbps. If I connect to the AT&T Wifi on 5GHZ, I get 300

Questions

20.4K

19

0

0

Should my Download speed and Upload Speed Be Under 10Mbps Average with 2Gbps Fiber?

So for the past months maybe 2 or 3 me and my family have experienced many times a day where everything buffers for a good 2-3 minutes but it is mainly the worst on my computer as Whenever I play a game the ping reaches highs of 9999 with lows around 30 but mostly 100-140, My pc is not wired but is

Questions

39

3

0

HELP. IP Camera NVR Remote View Slowly Loading After AT&T Fiber Install

Hello All, I am having very similar issues to this thread: https://forums.att.com/conversations/att-internet-equipment/accessing-remote-ip-cameras/5defdb38bad5f2f6069c691e Yesterday after AT&T Fiber install (1000), my Zmodo NVR with 8 IP Cameras is now very slow to load, they do work but t

Questions

366

9

0

Fixed Wireless Going Down Hill

I came across this service almost 4 years ago. It was an a(Edited per community guidelines)olute savior. However the last 1.5- years I have noticed a steady decrease in quality. I use minimum amounts of data.. typical web scrolling and some Netflix. I have never maxed out my data plan. I used to su

Questions

39

1

0

Your box caught my tenants fence on fire

Your box caught a fence that lines up with 4 properties on fire. ATT sent out a tech and stated that this is not on ATT because there was no explanation. This sounds so ridiculous clearly from the fire report and the picture this was a fire that happened internally inside your split box. Tech stated

Questions

65

5

0

Downloading Update For Fortnite

Will literally take me an hour to download an update that is 300mb. While being wired to the router. My Xbox just downloaded an update at 1gb in less then 5 minutes, but my PC will take hours to do the smallest updates. Does anyone know why?

Questions

125

1

0

Service on Long Island/NY

Why is the service on Long Island so terrible? It's getting worse, every day, yet you look at the coverage map on the ATT site and it shows full coverage, lol I just don't understand why some of my colleagues who have Verizon, T-Mobile and everyone else has service every day and ATT's is getting

Questions

404

1

0

Att not honoring 1000 trade in any condition any phone for galaxy 23 ultra

I did the pre order for my 23 ultra and was promised 2 promotions one was the 1000 trade in credits for trading my paid off phone in and the other was a promotion from purchasing it through Sam's club of 250 off the bill neither credit is being honored. My family has been with att mobile before it

Questions

120

2

0

Slow Wireless

Today AT&T installed AT&T 1000 fiber. It works, sort of.  Out AT&T 75 router was not replaced with a new fiber router.  Instead, an interface box was used.  I've done some speed tests using the official AT&T speed test.  Believe me, this new 3.8$K Acer supercompu

Questions

159

15

0

Can I get an upgraded router to use with my AT&T Fiber account?

Greetings. I’m hoping that someone can tell me how I go about requesting a new router for use on my AT&T Fiber account. I have had Pace PLC 5268AC routers since my fiber connection was installed over 5 years ago. I’ve had to replace 2 of these routers due to out of the blue failures.  They

Questions

1.2K

3

0

Ultra slow S21 FE. Might ditch at@t

Why is my phone so horribly slow? Slower then my last phone which was a S9plus......and my phone before that. I can't keep paying for such horrible service.

Questions

126

8

Fiber wifi problem

Hi I just want to make sure before I do anything, because everyone's situations are different. So I had read few forums about having different router, because ATT BGW210 would NOT cover a thing for my devices.  I recently moved and my previous owner of the house had set the fiber at baseme

Questions

579

1

0

Mobile Share Advantage

Hey all, I posted about this a while ago but was wondering about an update?  I have the 3GB Mobile Share Advantage Plan and I have hit the cap.  However, I have not been throttled.  I am NOT complaining, as full speed is great!  I was just wondering if there was a date set to when AT&T will actually

Questions

499

2

0

0

No internet available on iPhone 14 pro max

I have had an iPhone 14 pro max for a while now and it has worked wonderfully. Over the last week or two the internet has been getting slower and sometimes I get apps complaining that there is no internet or the internet is slow.  Today it seems to have completely lost its connection.  Ev

Questions

375

2

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

72

4

Closed

AT&T is the worst phone company out of all of them. Can anyone at this company actually help or is it a hopeless scam?

Everything about at&t has been a nightmare since I switched. It was supposed to be cheaper, bundled with internet, but nothing they told me at the store was true. They didn't even give me the right Pixel phone and I tried not to complain. From the minute I left, none of the promises they gave me

Questions

158

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.