
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
Closed
Let’s be real. Everyone is streaming apps to watch their favorite shows and movies these days. We all do. It is a big part of our digital lives! We want to share a few things with you that will improve your streaming experience. When you stream, we recommend a plan that
Questions
•
Watching U-verse TV
Accepted Solution
Official Solution
If you have blinking red lights on your router, please visit our Blinking Red Broadband article for more troubleshooting steps. If you stream or download, check out our Streaming Support article for tips to improve performance. It’s important to identify potential issues that
Questions
•
AT&T Internet Features
Official Solution
Closed
Questions about your Internet or WiFi? We’ve got answers on this live “Ask an Expert” session! We have AT&T and Community experts available to answer all your questions.
Questions
•
AT&T Internet Account
I switched from Xfinity and Sprint a couple of months ago, because I was told by the sales people I was going to get awesome service!! Ehh no, not at all! I switched and quickly the internet speed started to get worst, to the point where I know flip back and forth between data and wifi to try and ge
Questions
•
AT&T Fiber Account
Learn the best location for your modem Did you know modem location can affect your Wi-Fi signal? The images below show the difference between a poor Wi-Fi signal and a good Wi-Fi signal Our Recommendation Place the modem in a centralized location in your home. Ke
Questions
•
AT&T Internet Installation
I’ve been downloading something that’s only 8 gbs, and it’s taken 8 hours to download just 24% of that. with my old internet (charter spectrum) I could download something as high as let’s say, 30-40 gbs in an hour or even less. Also if I have as many as just 2 different devices streaming movies on t
Questions
•
AT&T Internet Equipment
Yes like many, many others I am having trouble with my (wifi) internet speed through AT&T. My plan (which is an awful plan to begin with) has me paying about $60 a month and only offering me a download speed in a range of about 3-6 Mbps. However, in actuality, I will only be able to have about 1 Mbp
Questions
•
AT&T Internet Features
I have AT&T Gigapower and overall, I'm very pleased. The direct connection to my Mac consistently pulls 900/900. However, over the last week or so my WiFi speed tests on my iPhone has gone from consistent 300 Mb/s speeds down to 30-50, even after restarting my router/modem combo. I was curious about
Questions
•
AT&T Internet Security
The short version: The BGW210-700 WiFi is awful. Disabling its WiFi and connecting a TP-Link Archer C2300 in Access Point mode resolved all of my WiFi issues. My system: ATT Fiber 300. Wired devices include: Marantz AV7005 AV Preamp, Synology DS218+ NAS (used mainly for streaming my iTunes library b
Questions
•
AT&T Fiber Equipment
My pace 5268 is running 90 mps and above on ethernet but my wifi is running 15-30 mps. what could cause this? I have changed the wifi channels and tried several recommendations but nothing seems to help.
Questions
•
AT&T Internet Equipment