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All we ask for is reliable Internet!

Hello,      Unfortunately, this is my SECOND post I've made due to my girlfriend's and mine Internet. Last one was about 2 or 3 months ago. Regarding the same issue of not having reliable/stable Internet. We're on the Uverse 18/Mbs plan. We got it originally to replace Comcast as they screwed up our

Questions

 • AT&T Internet Features

2.3K

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How to change your wireless channel on an NVG?

Changing the Wireless Channel on an NVG U-verse Gateway   Have a 2Wire/Pace? Click Here.

Questions

 • AT&T Internet Features

58.5K

1

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Paying High Prices for Low Speeds

My grandparents and I have had at&t for over 3 years now. At first, we started off with U-verse and then we transitioned to just internet. I was unaware on how much they were spending on internet and noticed that our speeds were rather slow, so I took a speed test. My grandparents pay nearly $7

Questions

 • AT&T Internet Account

109

2

0

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Bad node hop in Oklahoma City Fiber Internet! ANY IDEAS?

I am nearing my second year with ATT Fiber 1000 plan in Oklahoma City and within the past two months, I started noticing weird latency behavior where it will stay a constant 8ms from 12am to 6pm but will then consistently go to 60-70ms for 6 hours.We can't watch Netflix or play online games and it i

Questions

 • AT&T Fiber Equipment

1.2K

6

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Internet speeds are very slow

I have the U200 acct. My internet is to slow. It's so slow that now I only get on my laptop for short periods. I'm using a unlimited T-Mobile phone acct so it doesn't make since for me to upgrade and pay more money. But I can download get up walk around and come back and it's still downloading the s

Questions

 • AT&T Internet Equipment

141

4

0

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Poor Service and Dropped Calls In and Near Braselton, Georgia 30517

My wife and I have both been experiencing a marked decrease in service in and around the Braselton, Georgia 30517 area. We suffer frequent dropped calls, poor quality calls, and slow speeds. It's gotten so bad that we are considering our options and whether or not AT&T is the right provider for us a

Questions

 • Network Coverage

106

2

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Upgraded to Internet 50 now my speed are slower than when I had 45Mbps.

Today I upgraded to Internet 50 because it was available in my area. They told me to give it about an hour and then unplug the gateway and plug it back up. I did that and then my speeds went down. I have had technicians in the past visit for other problems and they have told me that I am really clos

Questions

 • AT&T Internet Equipment

364

2

0

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Mobile Share Advantage

Hey all, I posted about this a while ago but was wondering about an update?  I have the 3GB Mobile Share Advantage Plan and I have hit the cap.  However, I have not been throttled.  I am NOT complaining, as full speed is great!  I was just wondering if there was a date set to when AT&T will actually

Questions

 • Data & Messaging Features, Internet Tethering

458

2

0

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buffering issues while watching Netflix, Vudu, Amazon prime, and Hulu

I currently have ATT 100MB plan, which they upgraded to 125MB cause they said my lines can handle it without having fiber to the home.  I currently have fiber to the hub and 2 pairs of copper from hub to house.  I have never seen 125 nor 100 for that matter.  I am somewhere between 60-80mbs when run

Questions

 • AT&T Internet Features

722

4

0

RESETTING YOUR MODEM WLL SOLVE ALL YOUR INTERNET PROBLEMS !! NOT !

Every time I chat or call to talk to a at&t customer service rep they insist that I reset my modem.I have reset my modem over 200 times since I have owned it. The service is so bad that it even drops during chat sessions with att. During chat they ask for a phone number just in case you are disconne

Questions

 • U-verse TV Account

416

3

0

0

Problems with download speeds / throughput on Hotspot / Home Internet Devices

I have been attempting to troubleshoot issues with download speeds, i.e. overall throughput when performing a speed test when connected to my Unite Hotspot - now AT&T ZTE Home Internet Device, and tethering to my Note 3/Note Edge Device.  Simply put, the devices intended for internet sharing seem to

Questions

 • Data & Messaging Features, Internet Tethering

594

0

0

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Mobile Download speed slow in area

This issues had be going on for the better part of 3 months. As the title suggests, I have had VERY slow download speeds on my iPhone once I’m out of WiFi range. No it is not my phone, yes I have switched out the SIM card. I drive for Uber, and had a passenger on the phone and when we passed by area

Questions

 • Account & Usage

60

0

0

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UVerse internet is too slow

I'm getting 3 mbps which is what my plan is. However it is way too slow. ATT won't upgrade the lines or equipment in my area due to costs. It's so slow i can't upload & email pics from my wireless phone. Now it appears it's also interferring with my Directv when i rewind a program to watch. ATT says

Questions

 • AT&T Internet Features

816

9

0

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Slow speeds through powerline boxes after internet upgrade

I have been running a set of Netgear PL1200 boxes within my home for the past 3 years. Last week we upgraded from 25 MPS to 50 MPS Internet. A technician came and replaced the router that also control U-verse.  I am achieving 40-50MPS on a direct line from the router and about 35MPS on wireless near

Questions

 • AT&T Internet Equipment

79

0

0

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Giga Power Package with U300 Uverse 5 Receivers and Im getting burned on billing

So i was supposed to have the Giga Power Package with U300, 1000 MBPS of Internet and HD receivers for 5 TV's for what the lady initally signed me up for which was $`113 a month and a $100 bill credit on my cell phone bill which has 5 lines (which was converted to Unlimted data during the order) and

Questions

 • AT&T Fiber Account

542

3

0

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Arris BGW210-700 2.4 Ghz slow speeds

Hi we have just had a new Arris BGW 210-700 installed yesterday via AT&T field tech. Out-of-the-box the 2.4 and 5 ghz are enabled and it should broadcast wi-fi with no issues. Well, it seems all the wi-fi devices connected to the 2.4 are extremely slow when the 5 ghz devices are at normal speeds. Ha

Questions

 • AT&T Fiber Equipment

18.3K

3

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