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RESETTING YOUR MODEM WLL SOLVE ALL YOUR INTERNET PROBLEMS !! NOT !

Every time I chat or call to talk to a at&t customer service rep they insist that I reset my modem.I have reset my modem over 200 times since I have owned it. The service is so bad that it even drops during chat sessions with att. During chat they ask for a phone number just in case you are disconne

Questions

 • U-verse TV Account

413

3

0

0

UVerse Speed Dropping Again After ATT Fixed It

Well, ATT social media managers corrected my service a few months ago, and now it has dropped back down again. In fact, it has dropped lower now than it did before. The funny thing is, I am on 18, but can only get up to 12 MAX despite numerous speed tests with different services and at different tim

Questions

 • AT&T Internet Features

298

4

0

0

OREO update rendered my S7 Useless.. Now is very slow and dies after less than 2 hours. Very Upset..

I Have Galaxy S7 Which Since getting the OREO update now dies after less than 2 hours of being unplugged! In battery usage it now Shows "Android System" as using up 50% of my battery yesterday! also the cpu never idles at 307mhz anymore now it idles around 1200 which explains why battery life is so

Questions

 • Samsung

284

1

0

0

need someone to update uverse internet qualification database

I had a truck roll out on my request. He verified everything to get faster speeds is available and he could set me up- but after 2 days on an escalation ticket the database can't be update and the tech was told NO, no explanation other. Just NO. Short Version: I have the slot available in the IRAD/V

Questions

 • AT&T Internet Plans

425

3

0

0

Internet Download Speed

Why is my speed so slow when it comes to installing video games? The max rate is 1.7 MB/s. The plan we pay for should be providing more than that by a huge amount. No devices are using the WiFi, and nothing else is running on the computer.

Questions

 • AT&T Internet Features

21

1

Official AT&T website and Android phone application SO SLOW!!!

Dear ATT, I have been a loyal customer of ATTs for many years.  I have had both positive and negative experiences in that time, but generally they have been good.  What has been consistently terrible is the website and phone application.  Also, every ATT application for android (My ATT, Call Protect

Questions

 • AT&T Internet Account

315

1

0

0

Uverse makes all applications on my macbook run slow--sometimes

To a tech whizz, I bet this issue will sound like a feather-brained hallucination but I have tried very many reasonable, practical solutions (I will list them all,) and it endures. In a nutshell: the wifi set-up I have at home is making my computer slow. To be clear, it’s not that my wifi itself is

Questions

 • AT&T Internet Features

438

2

0

0

Painfully Slow Internet with U-Verse

Ok, the connection is always way slower than Comcast ever was, but on weekends and evenings it's slower than dial up used to be way back when. What is going on? I upgraded to the U-Verse Max Turbo so I'm paying $30 more a month than I was with Comcast for inferior service, and that still doesn't hel

Questions

 • AT&T Internet Features

541

11

0

0

1000 MBPS extremely slow

i recently switched to ATT and have the 1000 mbps plan but im only getting 100 mbps max and its still extremely slow. please help.

Questions

 • AT&T Fiber Account

43

1

0

Best Wi-Fi Gateway with 40+ devices connected

Currently have the Motorola BGW210 but wanted to know if there is a better one for handling 40+ devices connected to it. Also is there a recommended wifi extender that will work seamless when moving about the house?

Questions

 • AT&T Internet Equipment

24

1

0

Poor upload speed from upgraded 50mps internet plan.

Hello just upgraded my internet plan to the 50mps download speed and from what I'm reading my upload speed should at least be near 5 mps I am getting 0.75!!!. Here is the screenshot. I plan on streaming and was expecting at least 3mps upload speed but this is way to low. If anyone has any recommenda

Questions

 • AT&T Internet Plans

116

1

0

0

ATT Fiber speed not as advertised

I just switched from Xfinity to ATT fiber internet.  My plan is 300 Mps with AT&T. The highest speed test I got is around 70 Mps. Most of the time is around 30 to 40.The thing is, it doesn't matter if I test my speed on a laptop, phone, wired or wireless, I got the same result from speedtes.net.  Bu

Questions

 • AT&T Fiber Equipment

750

2

0

0

huge packet loss, and no help from phone reps

I am experiencing large packet loss when trying to play an online game League of Legends. The lag will spike from 81ms to over 3000ms randomly.  I have spoken to phone reps for over 10 hours now to no avail....One phone rep did a traceroute using the ATT modem, but this did not reveal anything (i do

Questions

 • AT&T Internet Features

157

3

0

0

Slow U-Verse Internet Speeds -- and Can't Speak to Anyone for a Fix

For the last 10 days or so, my U-Verse Internet has been at 1/10 or less of the contracted speed.I try to contact technical support, but get a circle (Edited per community guidelines): the message says that, due to COVID-19 it may take longer to speak to a representative, but I never get that far;

Questions

 • AT&T Internet Equipment

16

0

0

Slow Wi-Fi Speeds On Brand New U-Verse Install

Hello members! I just had my U-Verse TV and Internet service installed this past Saturday (11/22/14) and everything is great except my Wi-Fi speeds!! When im hardwired to the modem I can pull my rated 45Mbps speeds, but on Wi-Fi im only getting around 15Mbps!! Coming from TWC I had excellent interne

Questions

 • AT&T Internet Features

3.4K

11

0

0

Download/Upload Speed....Streaming....?

I called AT&T yesterday because when I stream hulu, Netflix or Prime, the programming halts - then restarts, then halts again.  They scheduled a tech to come out next day, he did and then he left with no explanation as what he did or what was next. I called back in today and got Donnika in the Phill

Questions

 • AT&T Internet Features

102

0

0

0

using a Factory unlocked phone purchased in the UsA

I bought Samsung galaxy note 8 my unlocked phone from Bestbuy and ever since I changed from Samsung galaxy 7edge with the same sim card on ATT super sluggish and drops/never makes calls now wifi calling n/a. I'm pretty sure it this is due to 5g upgrades happening. issue with seeing screen shots , v

Questions

 • Samsung

23

4

0

my internet is up and down and im wired

i'm not impressed with this at&t fiber, im wired to the box and signal is in and out my hotspot on my phone is alot better than this ,THIS IS (Edited as per Community Guidelines)!!!

Questions

 • AT&T Fiber Equipment

31

1

0

New home at&t wifi slow on all devices

New house, new at&t wifi. All devices are up to date with latest software. Speed tests show we are getting what we are paying for (300MB). Problem is every device is barely connecting (1 or 2 bars max on apple devices, even when standing a few feet away) and very slow when using the wifi (browsin

Questions

 • AT&T Internet Equipment

59

1

0

Changing Device Signal Bands

Just bought a new iPad, and it's attached itself to the 2.4 Ghz radio on my Pace 5268AC router. An older iPad is on the 5 Ghz band and is receiving a stronger signal. How do I get the new one moved over to the 5 GHZ radio?

Questions

 • Network Coverage

19

4

0

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