ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

I have submitted a network unlock request and although I clicked on the link sent to my email that was asked, when I check the status on the device status page, it states it's pending and I can not submit a new request nor does it seem like it's moving forward to send me an unlock code. Imei: (E

Hi I’m Katarina I just purchased an sim car in a store and tried activating it I thought I was doing the right way but I realized once I placed an order online through att that I ordered a SIM card I already have one I just wanted to activate it I don’t need the SIM card and I also wanted to try and

Hello, I suspended my mobile phone number due to having lost my device. I then acquired a new SIM at an AT&T store, and I would like to re-activate my mobile phone number, but cannot seem to find out how. What are the steps to re-activating a new SIM in a new device? Granted, I kept my ol

I have an HTC One that has stopping working, can I just go buy a used phone and put the SIM card from my HTC One into it? Assuming they both use the same size SIM cards.

My phone has 2 sim slots (not e-sim), I 2 active sim cards. My AT&T prepaid & TracFone. I can receive and make calls and texts. Both cards have been active and working for a while.No issues with service. But I must activate the device so AT&T recognizes it in order to not lose my service

Hi I have an iPhone 2G (MB384LL/A) with an AT&T simlock. I would like to unlock it to use it in europe. Can anybody help to unlock my device? thx Regards Thomas

I am a current AT&T Gophone Prepaid customer. I want to upgrade my phone to another Prepaid Gophone that I will purchase from the AT&T website. What do I need to do to change phones and keep my current phone number?Thanks!

Does the Samsung Galaxy S20+ support AT&T's eSIM? I have a ATT Prepaid Plan now.

Hi there! I'm planning on traveling to Australia/Oceania soon, and intending on getting an e-sim from a local cell provider. I'm new to this e-sims and Wi-fi calling, so have a few questions  Would I need to remove my physical sim card from my phone while using the local e-sim? If not,

I am looking for a plan to purchase while working in the US and was planning on AT&T, and I am looking to bring my new Samsung A53, purchased in Europe, over as a BYOD. The compatibility check for IMEI is saying im not compatible, but both tmobile and verizon are saying my device is compatible f

I am using AT&T prepaid plan. My SIM card stopped working recently, so I want to get a new SIM card. However, I am not in the US, so I can't visit AT&T store physically. Can I order a replaced SIM card online? I want to keep the same phone number. Thank you!

So I got my new S21 today. My old phone, an S9, is active with a standard 4g SIM.  The S21 came with a new AT&T 5G SIM.  There is no option on the activation website to input a new SIM.  You can add a new line with a new SIM, but you cannot update an existing line/account. 

I am travelling from Canada to Arizona in Nov 2021.  I don't want to pay for US Roaming Data from my Canadian cell phone plan.  I have an iPhone SE Gen 2 which has the feature of adding a esim.   I would like to buy a $40 USD prepaid package to use for the the 1 month that I am

The phone is unlocked and I'm not changing anything about my service. The only problem is that my iPhone 5 takes a nano-sim (thanks Apple) and my new phone takes a micro-sim. What to do?

Hello, First time posting to a forum, so thanks in advance for any info.   I have a iPhone 12 pro that has 8 more installments (AT&T) until fully paid and able to be unlocked.  It has a physical SIM card.  My question is if I convert my physical SIM to an eSIM, would I be

When a servicemember deploys is it Att&t's policy to unlock the device? If so, and deployment orders are requested what should servicemembers submit? I've been in the military 10 years, 4 deployments and not once have I been issued deployment orders...they are not a thing. The only orders we rec

I am interested in getting the AT&T PREPAID 16GB 12-month plan. However, I would like to keep my current number so I was wondering if there is any way to move my current number to AT&T and use the 12-month plan.

Cannot figure out how to get to a human using the customer service numbers. Hoping for some help here. Here's the background: I'm switching to ATT prepaid from Cricket using a new unlocked pixel 4a I just bought.  I ordered and received a SIM card from ATT in the mail that has my old phone

I got to know AT&T network will provide signal for Airtel customers can you help me to troubleshoot the Issue