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I lost my credit card bill and I would like to receive the receipt by e-mail.

I lost my credit card bill and I would like to receive the same receipt by e-mail. I used AT&T prepaid SIM Card during my trip.It was unlimited data, cost 75$(I used Auto-payment, so I save 10$.)I paid it by credit card, and I lost my credit card bill.I would like to receive the same receipt by e-ma

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2.2K

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It is not possible to unlock the device due to the site not working

Good afternoon, my name is Dmitry, I live in Russia, the city of Omsk. Relatives from America sent me an iPhone 7 as a gift. However, it turned out to be blocked, on the telecom operator. When creating an application for unlocking an iPhone, it gives an error "Oops! Looks like we're having network

Questions

326

2

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How do I leave this service

Ive had ATT for a very long time. recently i bought a new phone x and put the sim card into it. now I cant switch sim cards on the phone because it hasn't been 6 months since i put the chip into the device. how do i rid my device from the deathgrip of ATT and switch to T Mobile, and how to i swtich

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150

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SIM card to micro SIM card

Hello,I was not sure where to ask/post but I thought that this might be the right place. So i recently ordered a new phone (LG G3) off of Amazon (I also renewed my contract with at&t through them which helped me get a discount on the phone).  After I ordered it, I realized that it takes a micro SIM

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5.2K

5

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Find contacts

I did a factory data reset on my Galaxy S6 active and all my contacts were erased. How do I get them off my sim card?

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2.3K

6

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Lost my go phone. Can I keep my number?

I lost my phone last night and have suspended my service. I will be purchasing a new one in a few days. Can I keep my same #? Can I apply my prepaid account balance to my new phone? The # OF MY LOST PHONE IS **** [Edited for privacy-please do not post personal or unique information such as but not l

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6.4K

1

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Help, I need to unlock my AT&T iPhone

Hello, I have an iPhone 11 and I am outside the United States and I cannot use a SIM card since it tells me that I have a carrier lock in AT&T. I proceeded to make an unlock request through the operator's page but it tells me the following message: We can’t unlock your device until all device

Questions

593

2

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Puk code is locked (Please contact customer service)

So, being the fool that I am, I was messing around with my security settings (Set up SIM card lock). This happened: http://imgur.com/IAMhPRj http://imgur.com/rmqVwHM For the PUK code, I used up all my tries to get it right.  Does this mean that I have to get my SIM replaced or is there a way I can f

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8.3K

5

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Issues with how to access a second hand bought AT&T tied-to iPhone

I bought a used iPhone and then discovered it’s still tied to an AT&T account, however, we don’t have the account there so I can’t access any live agent as it requires me to sign in. What should we do to unlock it? I live in Norway.

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56

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Why would you lock my phone?

The main reason I bought my Iphone 5 from Amazon as an unlocked phone, was because I never wanted to deal with a company locking my phone. I had been using a SIM card that I got as a pre-paid plan from AT&T (I think they call it a GoPhone SIM card), and everything was working fine. I've now moved to

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12K

74

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Phone Number Swap of Phone Still Being Paid

Would it be possible for me to swap phone numbers with another family member in the same account if I'm still paying off my phone? Their phone is already paid off.

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103

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Change from a PREPAID plan to a non-PREPAID wireless plan

Hi, how could I change from a PREPAID plan to a non-PREPAID wireless plan (so I can talk and text from countries other than Canada and Mexico)? Is a new SIM card required or can I change my plan while keeping my SIM card (as I brought my own device)? Thx!

Questions

176

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No outdialing but texting works

I purchased a "new in box" AT&T locked Samsung Note 10+ 5G. I updated its software, set the APN for Consumer Cellular with a rep instructing me on phone, and phone only texts, mo outgoing or incoming calls. Checked the IMEI number which appears to be clean but something is blocking calls. I have

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60

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iPhone XS & XS Max - FAQs From The AT&T Community Team

    Q: When will the phones be available for purchase? A: Online pre-order begins on Friday, September 14,2018. It will also be available for purchase online and in store starting September 21, 2018.   Q: What is the difference between iPhone XS and XS Max? A: The main differenc

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7.7K

3

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Replacing my old Micro SIM card with a new Nano SIM card

I've had my AT&T Prepaid account for more than a decade, and recently purchased a new unlocked phone but it only takes Nano SIM cards. Is there a way to replace my old SIM card with a new Nano SIM card?

Questions

379

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At&t network unlock

Hi I have a cricket phone and my mother in law gave me a at&t sim card to use till the minutes ran out and she got me a sim card from the text now app but I can not use it because the sim or the network is locked on the phone I need it unlocked I haven't had a phone in over 3 months and I need i

Questions

143

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will a 2G phone work on att?

Looking for a solution other than Bluetooth from smart phone to a desk phone. Hoping to find a 1 device (sim card desk phone) solution but all seem to be GSM or 2G.

Questions

353

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Trying to Update Device but getting message: Looks like your device can't be updated here

I bought a new AT&T Go-Phone (Motorola One 5g ace - XT2113-5) online but when I try to switch the sim card to the new device I cannot make a call or text and cannot receive calls or texts. I tried going online to see if I needed to declare the phone to my account by going to "Update Device" and

Questions

1.5K

8

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5G Service, Nokia XR20

I recently purchased a Nokia XR20, independent of AT&T. The phone is great.  No issues.  It is 5G capable but I am not sure if it is connecting to the 5G service in my local area.  I turned on the 5G preference in the options.  (I checked the map and I there is 5G in my area

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1.6K

5

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I need help with my locked device

I recently purchased a second hand iPhone 14 plus. I was initially told it was unlock and giving that this would be my first iPhone I didn’t know of the specifics of where to check if the device is unlocked. I went to a cell provider in my country to get it the sim added and was told it’s locked to

Questions

55

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