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Replacing my old Micro SIM card with a new Nano SIM card

I've had my AT&T Prepaid account for more than a decade, and recently purchased a new unlocked phone but it only takes Nano SIM cards. Is there a way to replace my old SIM card with a new Nano SIM card?

Questions

357

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Can I retrieve an old prepaid At&t number?

So I bought a galaxy note 20 from the at&t store a couple of months ago and they told me that I had to get a new phone # that they couldn't give me my old prepaid number back........i still have the old phone with the sim card with the old # can I still switch the Sim card or no?

Questions

140

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I lost my credit card bill and I would like to receive the receipt by e-mail.

I lost my credit card bill and I would like to receive the same receipt by e-mail. I used AT&T prepaid SIM Card during my trip.It was unlimited data, cost 75$(I used Auto-payment, so I save 10$.)I paid it by credit card, and I lost my credit card bill.I would like to receive the same receipt by e-ma

Questions

2.2K

3

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Factory Reset does still unlocked the network?

Hello, I have AT&T phone unlocked network. I want to factory reset this device. But i worrying about device going back to locked again. If im factory reset this device, does it still remain unlocked the network? Thanks

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987

2

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Question about sim cards

I have a iPhone 4 and a few months ago I got the galaxy s 2. Now don't get me wrong it's a great phone but the battery life sucks, I've had to format the SD card 4 times, and hard reset 2 times. A phone like that should have to do that. So if I take my iPhone back to at&t and tell them I want to tur

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6.4K

2

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Lost SIM card, how do I keep same number?

Hi, my brother lost his sim card while he was cleaning and may have thrown it away. We were wondering if there is a way to keep his same phone number? He is on a shared two line account with my mom if we have to call customer service

Questions

1.4K

6

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Phone Number Swap of Phone Still Being Paid

Would it be possible for me to swap phone numbers with another family member in the same account if I'm still paying off my phone? Their phone is already paid off.

Questions

92

1

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Puk code is locked (Please contact customer service)

So, being the fool that I am, I was messing around with my security settings (Set up SIM card lock). This happened: http://imgur.com/IAMhPRj http://imgur.com/rmqVwHM For the PUK code, I used up all my tries to get it right.  Does this mean that I have to get my SIM replaced or is there a way I can f

Questions

8.3K

5

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Purchasing unlocked phone

So I have been a customer with ATT forever (seriously) and I currently own the Lumia 920 Windows Phone, I can't stand this phone. We all know HTML5 is best and flash on Andriod is no longer supported etc. - but no one is changing their websites and no one is creating apps for this windows phone  - s

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3.4K

6

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Is it possible to get an esim with a prepaid AT&T card?

​Is it possible to get an esim with a prepaid AT&T card?​

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4.1K

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SIM card to micro SIM card

Hello,I was not sure where to ask/post but I thought that this might be the right place. So i recently ordered a new phone (LG G3) off of Amazon (I also renewed my contract with at&t through them which helped me get a discount on the phone).  After I ordered it, I realized that it takes a micro SIM

Questions

5.2K

5

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Where to enter unlock code?

I requested and received an unlock code from At&T for a Samsung Galaxy S7. I put a Verizon sim card in the phone, but did not receive a prompt to enter an unlock code when I turned the phone on. I tried to enter the unlock code in the phone dialer, as directed in the instructions I received from ATT

Questions

538

2

0

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Help, I need to unlock my AT&T iPhone

Hello, I have an iPhone 11 and I am outside the United States and I cannot use a SIM card since it tells me that I have a carrier lock in AT&T. I proceeded to make an unlock request through the operator's page but it tells me the following message: We can’t unlock your device until all device

Questions

512

2

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query about sim card for laptop

We have two phone lines and unlimited data. What is involved in getting a sim card to put in a new computer?

Questions

478

2

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will a 2G phone work on att?

Looking for a solution other than Bluetooth from smart phone to a desk phone. Hoping to find a 1 device (sim card desk phone) solution but all seem to be GSM or 2G.

Questions

331

3

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5G Service, Nokia XR20

I recently purchased a Nokia XR20, independent of AT&T. The phone is great.  No issues.  It is 5G capable but I am not sure if it is connecting to the 5G service in my local area.  I turned on the 5G preference in the options.  (I checked the map and I there is 5G in my area

Questions

1.5K

5

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No outdialing but texting works

I purchased a "new in box" AT&T locked Samsung Note 10+ 5G. I updated its software, set the APN for Consumer Cellular with a rep instructing me on phone, and phone only texts, mo outgoing or incoming calls. Checked the IMEI number which appears to be clean but something is blocking calls. I have

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43

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New phone not showing AT&T at startup, no voicemail number, no 5G..

I got a refurbished Galaxy S20+ recently with a brand new AT&T physical SIM card in it. I can make phone calls and use mobile data, but unlike my partner's S20+, there is no AT&T screen at startup, no 5G logo when connected to the network, only LTE, and when trying to set up voicemail, I ge

Questions

176

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Trying to Update Device but getting message: Looks like your device can't be updated here

I bought a new AT&T Go-Phone (Motorola One 5g ace - XT2113-5) online but when I try to switch the sim card to the new device I cannot make a call or text and cannot receive calls or texts. I tried going online to see if I needed to declare the phone to my account by going to "Update Device" and

Questions

1.2K

8

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Find contacts

I did a factory data reset on my Galaxy S6 active and all my contacts were erased. How do I get them off my sim card?

Questions

2.3K

6

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