I lost my phone last night and have suspended my service. I will be purchasing a new one in a few days. Can I keep my same #? Can I apply my prepaid account balance to my new phone? The # OF MY LOST PHONE IS **** [Edited for privacy-please do not post personal or unique information such as but not l

I have a iPhone 4 and a few months ago I got the galaxy s 2. Now don't get me wrong it's a great phone but the battery life sucks, I've had to format the SD card 4 times, and hard reset 2 times. A phone like that should have to do that. So if I take my iPhone back to at&t and tell them I want to tur

Looking for a solution other than Bluetooth from smart phone to a desk phone. Hoping to find a 1 device (sim card desk phone) solution but all seem to be GSM or 2G.

I've had my AT&T Prepaid account for more than a decade, and recently purchased a new unlocked phone but it only takes Nano SIM cards. Is there a way to replace my old SIM card with a new Nano SIM card?

I have an iPhone with a nano-SIM. Is it possible to convert it to the eSIM on my phone (as in the number/plan on the nano-SIM would move to the eSIM)? If so, how?

Hello, I have an iPhone 11 and I am outside the United States and I cannot use a SIM card since it tells me that I have a carrier lock in AT&T. I proceeded to make an unlock request through the operator's page but it tells me the following message: We can’t unlock your device until all device

I know the iPhone 13 Pro is capable of storing multiple accounts on one eSim. My question is, does AT&T allow this?  In other words, could I have my normal U.S. plan with AT&T alongside a local European account I would add when overseas, and switch back and forth between the two withou

I recently purchased a Nokia XR20, independent of AT&T. The phone is great.  No issues.  It is 5G capable but I am not sure if it is connecting to the 5G service in my local area.  I turned on the 5G preference in the options.  (I checked the map and I there is 5G in my area

Hi, my brother lost his sim card while he was cleaning and may have thrown it away. We were wondering if there is a way to keep his same phone number? He is on a shared two line account with my mom if we have to call customer service

I bought a new AT&T Go-Phone (Motorola One 5g ace - XT2113-5) online but when I try to switch the sim card to the new device I cannot make a call or text and cannot receive calls or texts. I tried going online to see if I needed to declare the phone to my account by going to "Update Device" and

If i buy a phone from a friend or another store will it work if I put my AT&T Sim card in it

Since I do not have a US number yet and will be arriving on 26th August, how do I pre-order the sim from the website without a local number?

I currently have the acp program with a different carrier that uses AT&T towers but it doesn’t work right and I can’t access my account online. My phone is unlocked and can be used with any carrier I just need a SIM card to transfer my number over to for AT&T without having to pa

How do I get just a SIM card the closest store to me is at least a hour away

Hello,  This is the first time happening to my wife and I but I figured I'd ask to see if anyone knows about it. So, I sent a text message to my wife today and it showed sent and correct on my phone. However, when the text arrived on her phone, she got my new text merged with a text i sent two days

I oringally purchased an AT&T Samsung Galaxy S8 from AT&T and then got an IPhone 8s from Best Buy which I am currently using. I want to switch between the phones. I got another galaxy. can I switch the sim in between phones as I please without a fee or charge to my account?

So I needed a new phone after my old S3 was stolen (AT&T model btw) and looked around for a good priced S4. Gamestop had a AT&T i337 for only $220 so I bought it. Problem is that it is sim locked and I use Tmobile. Is there anyway AT&T could unlock it for me?

I switched from ATT to Verzion a couple of years ago and, after moving into a new house, I'm finding my Verizon service is crap and I'm ready to move back to ATT. I currently have a (Verizon) iPhone 5.  I am thinking of taking the opportunity to sign up for a new ATT account and trying out an Androi

I currently have an iPhone 6s+ that is very old and has started to wear out. I decided to update it to the iPhone 11. If my current phone has a SIM card, is it possible to buy the 11 from the apple website without a SIM card and transfer my old Sim card into the new phone? Will it transfer or will I

I have lte enabled but still no lte. Shows 4g on iPhone 5s.  My wife’s iPhone 5s has the exact same settings and she has lte.