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Swap out SIM Card

I have an HTC One that has stopping working, can I just go buy a used phone and put the SIM card from my HTC One into it? Assuming they both use the same size SIM cards.

Questions

 • Phone & Device Upgrades

4.4K

2

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Official Solution

AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

 • AT&T Fiber Installation

222

6

0

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Official Solution

Can Unused Phone SIM be Activated as a Tablet SIM?

Basically, I have some unused AT&T SIM cards, and I want to buy the $300/year tablet plan for an iPad. But picking up a new SIM card will mean a hundred-mile drive. Can I activate one of the unused SIM's I have on the iPad? Or more succinctly, are AT&T tablet SIM's and phone SIM's the sam

Questions

 • Phones, Tablets & Devices

111

17

0

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Official Solution

Bought a S21 Direct From Samsung and AT&T Does not know how to activate a new 5G SIM...

So I got my new S21 today. My old phone, an S9, is active with a standard 4g SIM.  The S21 came with a new AT&T 5G SIM.  There is no option on the activation website to input a new SIM.  You can add a new line with a new SIM, but you cannot update an existing line/account. 

Questions

 • Samsung

2.5K

3

0

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Official Solution

AT&T Prepaid upgrade

I am a current AT&T Gophone Prepaid customer. I want to upgrade my phone to another Prepaid Gophone that I will purchase from the AT&T website. What do I need to do to change phones and keep my current phone number?Thanks!

Questions

 • More AT&T PREPAID Discussions

6.6K

6

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0

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Official Solution

unlock an old iPhone 2G

Hi I have an iPhone 2G (MB384LL/A) with an AT&T simlock. I would like to unlock it to use it in europe. Can anybody help to unlock my device? thx Regards Thomas

Questions

 • Apple

435

12

0

Accepted Solution

Official Solution

Samsung S20+ eSIM

Does the Samsung Galaxy S20+ support AT&T's eSIM? I have a ATT Prepaid Plan now.

Questions

 • Samsung

1.6K

4

0

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Official Solution

How to activate a BYOD phone with two IMEI's (2 sim cards)?

My phone has 2 sim slots (not e-sim), I 2 active sim cards. My AT&T prepaid & TracFone. I can receive and make calls and texts. Both cards have been active and working for a while.No issues with service. But I must activate the device so AT&T recognizes it in order to not lose my service

Questions

 • Phone & Device Upgrades

207

3

0

Accepted Solution

Official Solution

If I'm in a contract but a need a new SIM card for a different phone, will ATT give me one?

The phone is unlocked and I'm not changing anything about my service. The only problem is that my iPhone 5 takes a nano-sim (thanks Apple) and my new phone takes a micro-sim. What to do?

Questions

 • Wireless Account

34.6K

4

0

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Official Solution

From Canada travelling to Arizona. I wish to buy a prepaid 1 month plan c/w 15GB for $40 USD. Can I get an esim for this before I leave?

I am travelling from Canada to Arizona in Nov 2021.  I don't want to pay for US Roaming Data from my Canadian cell phone plan.  I have an iPhone SE Gen 2 which has the feature of adding a esim.   I would like to buy a $40 USD prepaid package to use for the the 1 month that I am

Questions

 • Plans & Features

191

5

0

Accepted Solution

I got Airtel ESIM in my iPhone XR mobile but I don get signal in USA

I got to know AT&T network will provide signal for Airtel customers can you help me to troubleshoot the Issue

Questions

 • Apple

15

1

0

Accepted Solution

No service on new device, already activated and number port confirmed

Cannot figure out how to get to a human using the customer service numbers. Hoping for some help here. Here's the background: I'm switching to ATT prepaid from Cricket using a new unlocked pixel 4a I just bought.  I ordered and received a SIM card from ATT in the mail that has my old phone

Questions

 • More AT&T PREPAID Discussions

2K

6

0

Accepted Solution

Getting a "sim not provisioned mm#2" message on Galaxy S3

I've been using this phone since it came out and today after putting my phone down for a few hours I saw this message. I removed sim card, battery, rebooted many times and it keeps saying the same thing.  As far as I know the other phones on the account are working but this one isn't for some

Questions

 • Samsung

52

4

0

Official Solution

No connection after trip abroad

Hi, My phone won't connect to AT&T network when coming back from a foreign trip. I need to remove AT&T SIM card, power cycle the phone, re-insert the card and then it will connect back. Same ritual with my wife's device. Both Pixels, unlocked. Why is this happening and can it be fixed

Questions

 • Data & Messaging Features, Internet Tethering

651

6

0

Accepted Solution

Google pixel 4 xl locked

Hello, someone could help me, I bought my google pixel 4 xl by amazon butsupposedly the seller was unlocked and I got blocked, I am from Colombia andthe company that is associated with the phone is AT&T and I cannot unlock itbecause it tells me that I have payments pending, someone would be very

Questions

 • Android

62

3

0

Accepted Solution

Why doesn’t AT&T unlock your phone under installments for Dual SIM usage?

Hi, I wanted to use the Dual SIM capability of my iPhone 13 Pro while traveling abroad. I converted my physical AT&T SIM to an eSIM (works fine!), but when I put the UK SIM in there, the phone says that my carrier has the phone locked and doesn’t allow it to activate.  When I called up

Questions

 • Apple

70

10

0

why is my SIM card taking so long? is it because this is for a prepaid account, and not a regular one?

I ordered a sim card on 8/16 to transfer my phone number from verizon back to you. Does it normally take this long? I'm beginning to have second thoughts about leaving my current carrier now, please advise on when i can expect to receive my sim card.

Questions

 • Plans & Features

20

1

0

Bulk Micro SIM cards needed for tablet product

Hello, we produce a tablet computer that has an optional Sierra Wireless cell modem. Can you provide me with ordering info for SIM cards that we can install and be activated by the end user?Thank you,Tim

Questions

 • Phones, Tablets & Devices

17

1

0

AT&T SIM cards

Are all modern nano Sims the same? I did the BYOP back in early 2017 and got a free nano sim. If I use it with a branded phone, will all the advanced features be enabled or do I need a different SIM? Thanks

Questions

 • Android

261

3

0

0

Unlock Phone

Hi, @ATTCares @ATTHelp my name is Javier (Edited as per community guidelines) i live in Ecuador, in Ambato city, I bought a phone in Ecuador the model is an Iphone Xs Max Imei: (Edited as per community guidelines), I try to put a new sim in this phone but it doesnt work, i cant call to the number

Questions

 • Other Phones & Devices

21

2

0

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