I recently replaced my old Samsung Galaxy 8 with an s10e. The phone came with a new sim card, and the directions said to use the new sim card, otherwise some features may not be available. I put what I thought was the new sim in the new phone and did the activation. It doesn't work - No Sim Provi

Phone is asking for sim puk and new pin code don't know the info

just trying to cancel a line and use it with another carrier, can you please the process, m trying to cancel the phone ending in 3697 so i can transfer it to my google fi. thx in advance. please if you are an att employee, create a ticket and send me the link to follow up to my onfile att email.tha

I am using go phone with at&t, and all of the sudden, my phone says that my sim card is not inserted. So i went to AT&T to check it out. I changed my old sim to new one but my phone is sitll not recognizing the sim.  What should i do

Hello I am a french student looking for a wireless plan for a 6 month internship in the US coming up soon. I came across the Value Plus plan that meets my needs but when I tried the bring your own device option it told me my phone (Xiaomi Redmi 11) is not compatible with the AT&T network. I h

Hello, I just got a new phone, OnePlus 7 Pro, which is unlocked and which uses Nano Sim card. My current phone uses a different bigger size (micro?). How do I replace my current Sim Card with a Nano one? The stores here are closed, and I cannot get in contact with AT&T via phone call, so I 've been

I got a refurbished Samsung Galaxy S9 because my old phone is being discontinued for the 5G network upgrades. With this phone came a new SIM card, plugged it in the S9 and worked fine with service. Out of curiosity I plugged in the new SIM card into my old phone to see if it would also get service a

I purchased a Netgear LB1120 modem and a pre-paid AT&T SIM card. I have already purchased the 8gb plan. I have logged in to verify that I have data. When I try to go to the wifi I get a message from AT&T saying "It looks like you want to use data but have none available. You may need to add a data p

ATTN AT&T Customer Service staff or other knowledgeable community member:   My family and I have been w/ AT&T Wireless since 2002 when we moved from Louisiana to Alabama. We returned to Louisiana 9 years ago, and I've been content to keep using the 205 area code number from Alabama...until now. I'll

Have you heard of Dual SIM? Wondering what Dual SIM is? Wondering when it will be available? Already know about it and want to take advantage of this feature? We've got you covered!   What is dual SIM? Dual SIM is a feature that allows you to have 2 active numbers, plans, or accounts on one

If I establish NEW service with AT&T, can someone from AT&T please confirm the below (received from AT&T Chat Support) is true if I want to use the DUAL SIM card function. If I trade in an iPhone Xs ("valued" at $800) for a 13Pro: -I am required to do a payment plan for

I am an existing AT&T Wireless customers with an iPhone 11 Pro and I have an iPhone 12 Pro on order directly from Apple. The iPhone 12 was purchased full price, unlocked, with no SIM. I have seen that the iPhone 11 Pro SIM with not work in an iPhone 12 because of 5G. Is this correct? Can I

I bought a renewed Samsung Galaxy A50 (SM-A505U1) online last week and put my AT&T plan SIM card into it. A few hours ago, I got a text message from an AT&T number 7535 that the "[AT&T] network is being upgraded, and the cell phone [I] tried to activate will no longer work". I called the

Looking for help with my set up for Dual SIM while abroad in the EU. Here are the details: AT&T account is on the eSIM Have a Swedish physical SIM I only want to use the AT&T line with WiFi calling and never activate the international day pass I also don't want to lose calls or tex

I have locked myself out of my SIM card some how on my iPhone SE 2nd Generation 2020. I need my PUK Code so I can unlock my SIM card and use cellular data and receive text messages on my iPhone.  Unfortunately I currently can not receive iMessages because my I am also locked out of my AppleID

I bought a new Samsung Galaxy j2 prepaid, at&t. I need to get the SIM number for AT&T online to update my device. I cannot remove the card! At least, not without an axe. So is there any other way to find this sim number?I have watched YouTube videos etc Any Help will be appreciated.

Hello, Next week I will be upgrading from an iPhone X to an iPhone 12 mini (unlocked, ordered directly from Apple).  Do I need to go by an ATT store and get a new SIM card, or just move my current one to the new phone?  Thanks,  Jesse 

I just got the replacement phone because of something being wrong with my phone, but the sim card wasn't the issue. I've had replacements sent to me before from the company, and they never sent a new sim card before, so I was surprised and confused to see it in the box. Should I even try and activat

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

Hello,I was not sure where to ask/post but I thought that this might be the right place. So i recently ordered a new phone (LG G3) off of Amazon (I also renewed my contract with at&t through them which helped me get a discount on the phone).  After I ordered it, I realized that it takes a micro SIM