Would you trust a message that says "Hi, It's AT&T. This is a courtesy notice to replace your SIM card before our 3G Voice Network shuts down in February 2022" and it provides a link asking for personal information to get a SIM. It says "Your AT&T Prepaid phone will STOP WORKING". (I did NOT

I bought an e-sim card because I’m going on a trip and it keeps telling me I need to contact my carrier to unlock my phone. Can someone tell me what this means? I have an iPhone 11

For a number of reasons, I need to get a sim card before I land in USA next month. I noticed on the forum that there were some customers who got a prepaid line while overseas (for example https://forums.att.com/conversations/online-account-access/activate-a-sim-card-outside-the-us/5defd895bad5f2f606

Hello, I am writing from Turkey. My new phone is sim locked.  how can i remove it?  I want your company's support.  e-mail: [email scrubbed] thanks hasan

Please I bought an iPhone 14 pro max that is locked to att carrier and now the country I live in isn’t supported by att. can I get the bill balance and pay to get my iPhone unlocked as a non att customer?

Hello, I was thinking about buying a Samsung Galaxy A72. I'm having a problem with my location where I can only use AT&T, so I have to make sure that it'll work. Before I have bought a Samsung Galaxy A21, and as it was Verizon it didn't have a signal. I was also wondering if it was unlocked it w

Hello ATT Community, I bought an iPhone 13 Pro Max through ATT that was also the "ATT" version but after paying it off, unlocked it through ATT. My question is - now that it's unlocked through ATT, is it's compatibility the same as a factory unlocked iPhone 13 that was purchased through Apple?

I will be coming to the USA under the student exchange program in the first week of Jan. I want to know how to get a postpaid sim as I will be living in a student dorm which will be allotted to me on arrival. Also, what are the usual taxes on the bills, and how to add international calling? Also, te

have a Fold 3 phone, the phone I bought from the United States, there was a SIM card bearing the address of your company, when I inserted the SIM card of my country, it asked me for a confirmation code, I contacted Samsung and they told me that you must write to AT&T

Hello, Are we able to add a local eSim in India (from Airtel etc.) on a locked iPhone 14 (any model)? When i say locked = bought under installment plan. Any inputs would be very helpful. Thanks!

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

Hello, My iphone 13 was stolen by a clever person who is probably capable of hacking. He was able to get my icloud password while watching me try to enter it on findmyiphone. He disabled findmyiphone. I reported the phone stolen, I changed my icloud password, but I'm worried that the iphone is

I have been sent the email with the information to unlock but do not have another SIM Card for my Samsung Galaxy Note 8. Can I do the unlock process without a SIM card in the phone at the time?I also need to unlock my husband's iPhone 6. Same problem. Thank you

I had to erase and restore my iPhone after forgetting my passcode. When I restored from my AppleID, the phone has "forgotten" the eSIM for my AT&T Prepaid line, and I don't have the original QR code. I have searched everywhere for help on this website and can't find a way to restore the eSIM mys

Hello. I got a unlock approved but the code they gave me has numbers & Letters. The code is supposed to just have numbers not letter & numbers I'm trying to unlock my Motorola Z9 How can I get the correct code?    

I have a Samsung SGH-A687 that is locked into AT&T and I don't use the phone anymore. I have a friend that want to trade a phone with me but they still want to use the number they have on there sim card. The thing is that phone is from Cricket which is a company that is owned by AT&T. Can th

Hi all,I have the new Orange and White AT&T GoPhone that was Activated 10/2/2011 and I had a picture from my old phone (RAZR V3XX) that I wanted to MMS to my e-mail address and it said Check SIM every time I tried to get into it. My dad just got the new iPhone 4S today and I was going to use his iPh

Hello! I can't unlock my iPhone for the third day, on the unlock page it says that there are problems with the Internet on the site, changing and cleaning the cache and cookies did not help, what to do please help

I am using go phone with at&t, and all of the sudden, my phone says that my sim card is not inserted. So i went to AT&T to check it out. I changed my old sim to new one but my phone is sitll not recognizing the sim.  What should i do

ATTN AT&T Customer Service staff or other knowledgeable community member:   My family and I have been w/ AT&T Wireless since 2002 when we moved from Louisiana to Alabama. We returned to Louisiana 9 years ago, and I've been content to keep using the 205 area code number from Alabama...until now. I'll