Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (753)

Relevance

Accepted Solution

Official Solution

Swapping between IOS and Android without messing up voicemail and teathering?

I can move my sim card from one android device to another without any problems. However, if I move my sim card from an android device to an iphone, or from an iphone to an android device, voicemail and teathering will no longer work. I then have to contact AT&T and have them reprovision the imei

Questions

424

5

0

Accepted Solution

Official Solution

Closed

My at&t prepaid account disconnected today but I just added money this sunday

My at&t prepaid account disconnected today, but I just added money this Sunday, with text message showing succesfully paid. Now I cannot log in the account nor use the phone number. and I cannot call customer service bec I don't have another phone. Please help. 

Questions

12K

257

Accepted Solution

Official Solution

Is my phone AT&T compatible?

I recently got a Nokia 2760 flip (temporary phone), although I didn't notice it was "owned" by TracFone. Currently it says my AT&T prepaid sim card is invalid. If I got the phone unlocked, could I use AT&T with it?

Questions

269

9

0

Accepted Solution

Official Solution

eSIM to physical SIM.

I currently have an iPhone 13 with a physical SIM. I will be traveling abroad and scanning a QR for an international eSIM during my travels.  When I return, I wish to transfer the AT&T physical SIM to the eSIM.  This is in my wheelhouse.  I understand this procedure. Is it pos

Questions

9.7K

7

0

Accepted Solution

Official Solution

Linux box PPP connection using wireless modem and AT&T SIM

Hi, I have a small linux box with a 4G/2G wireless modem attached. I want to connect it to the AT&T network and provide internet connectivity using the PPP protocol. Can I use any AT&T SIM for that? Do I need a special data plan?

Questions

44

1

0

Accepted Solution

Official Solution

Moto G LTE

I am thinking of ordering a Motorola Moto G LTE and paying the no contract price to have this phone as a replacement phone for my Rugby Smart. Since i will not be using an upgrade or Next program, will they send a new Sim Card installed in the phone like when you do an upgrade??This phone uses a mic

Questions

2.2K

2

0

0

Accepted Solution

Official Solution

Have phone, Have Plan, need smaller SIM card. Site is stupid

What I need is a Nano SIM card for my new phone while my old phone (that's literally falling apart) has a larger SIM. How am I supposed to simply buy a SIM online when your site stubbornly forces the free SIM promo that requires a new plan/device to be purchased? I'm not settign up a new plan, nor a

Questions

45

1

0

Accepted Solution

Official Solution

Visiting the US, buying data to use

Is it possible for me to obtain a SIM from an AT&T store and add data to it whilst I'm visiting the US? (Is there a plan which allows me to do this?) This would only be temporary (less than 30 days). I have an unlocked phone.This would be a huge advantage to me, since it avoids roaming costs.

Questions

1.4K

1

0

0

Accepted Solution

Official Solution

Samsung Note 8 Duos (N950F/DS)(unlocked) no longer supported by AT&T?

Weeks ago, AT&T mailed me 2 cheap phones with a warning about service to the subject phone ceasing. About a week ago, I awoke to no service on both sims. After much run around, I was told the phone was 3G and no longer supported. Something about HD voice. Someone was able to reestablish service

Questions

492

1

0

Accepted Solution

Official Solution

Want to move from 6S to 13 on prepaid acct

Want to buy an iPhone 13 from Apple, then move everything over from the 6S. (And rejoin the 21st century.) How do I proceed? TIA!!

Questions

36

1

0

Accepted Solution

Official Solution

Old Cingular SIM & replacement GoPhone

I need to replace my wife's aging GoPhone.  The SIM is an old Cingular-branded SIM (that's how old it is!).  If I get a new AT&T GoPhone from Best Buy, will I be able to put the Cingular SIM in there and keep the phone number & balance?

Questions

4.2K

10

0

0

Accepted Solution

Official Solution

I submitted a request for unlocking my iPhone 7 plus, can I take out the sim in the mean time?

I submitted my request to unlock my iPhone 7 plus on 3/25 and on the status it tells me that it is in progress and may take up to 2 business days. In the meantime for this to get approved/completed, can I take the SIM card out of the phone in order to use my phone on wifi because right now, I cannot

Questions

167

1

0

0

Accepted Solution

Official Solution

Problem using a former Verizon phone for a temporary replacement

I have recently sent my wife's Samsung S21 Ultra for repair. I placed her SIM card in an LGV10 from when I was a Verizon customer. The phone initially displayed a message that the SIM card was not a Verizon card. The phone is not locked (she visited a Verizon store this AM) and it will allow her to

Questions

81

2

0

Accepted Solution

Official Solution

Possible to pay unpaid balance on second-hand phone in order to unlock the SIM?

My wife still had her old iPhone from AT&T. We live abroad now so I wanted to try to unlock it. I tried the unlocking form but received this answer:"Your unlock request was denied because there's an unpaid balance linked to your device. You can submit a new request after the balance is paid in full.

Questions

177

2

0

Accepted Solution

Official Solution

Can I use same Sim after three months ?

I am Indian citizen visiting US on business . Enjoyed my prepaid service for three weeks. I will leave this week. I paid for this month only, with no Autopay. I will have to travel back to US after three months. If I retain my SIM and want to pay for the month after I arrive, will prepaid account st

Questions

64

1

Accepted Solution

Official Solution

Samsung Mythic SIM

I have a Samsung Mythic phone that I used between 2011 - 2013. Unfortunately, I don't have the charger for it anymore but I still have the SIM card in it. That phone is connected through AT&T and I'm wondering if there's a way for the AT&T team to read the information on the SIM card (such a

Questions

48

1

0

Accepted Solution

Official Solution

Re-use SIM card for prepaid

Hi community, I visited the U.S.A for short-term bussiness trip last week and bought prepaid SIM card at AT&T store to use my smartphone.And my account will close because my account isn't set AutoPay. If I visit the U.S.A again, can I use same SIM card without visiting AT&T store ?My expectation is

Questions

3.4K

2

0

0

Accepted Solution

Official Solution

Google Pixel 5

I currently am using a Samsung Galaxy S8+ Duos (dual SIM) with two (2) active lines. I tried to switch to a Galaxy S20+ 5G last week using my SIM cards from the S8+, but it didn't work.  The IMEI in slot 1 came up as not support device and would deactivate my SIM card.  With AT&T supp

Questions

482

14

0

Accepted Solution

Official Solution

GoPhone SIM Card expired?

I purchased a GoPhone SIM card 2 years ago and used it for 1 month and did not use it since.  Do SIM cards expire? When I try to login to refill the balance, the userid which is the phone number I was given is not recognized.  When I try to activate the SIM card by entering the 20 digit SIM card num

Questions

23.4K

5

0

0

Accepted Solution

Official Solution

Samsung Galaxy A72 Compatibility With AT&T

Hello, I was thinking about buying a Samsung Galaxy A72. I'm having a problem with my location where I can only use AT&T, so I have to make sure that it'll work. Before I have bought a Samsung Galaxy A21, and as it was Verizon it didn't have a signal. I was also wondering if it was unlocked it w

Questions

834

6

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.