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Possible to pay unpaid balance on second-hand phone in order to unlock the SIM?

My wife still had her old iPhone from AT&T. We live abroad now so I wanted to try to unlock it. I tried the unlocking form but received this answer:"Your unlock request was denied because there's an unpaid balance linked to your device. You can submit a new request after the balance is paid in full.

Questions

 • Account Features

139

2

0

Accepted Solution

Official Solution

Sim not provisioned

I am from the UK and 2 years ago bought a pre-paid Sim and loaded it with credit. Because of Covid I have only just been able to return to the US and put the Sim into an old unlocked iPhone I have. I have a “no service” message and when I go onto Network in the Settings, it says the Sim is not provi

Questions

 • Phones, Tablets & Devices

83

4

0

Accepted Solution

Official Solution

DATAREMOTE 9070 WEB ADMINISTRATION PANEL ACCESS...

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

Questions

 • Other Phones & Devices

1.1K

5

Accepted Solution

Official Solution

How to buy postpaid sim in USA while traveling in Student exchange program from 5 months

I will be coming to the USA under the student exchange program in the first week of Jan. I want to know how to get a postpaid sim as I will be living in a student dorm which will be allotted to me on arrival. Also, what are the usual taxes on the bills, and how to add international calling? Also, te

Questions

 • Wireless Account

123

2

0

Accepted Solution

Official Solution

Need to Unlock Phone without another SIM Card

I have been sent the email with the information to unlock but do not have another SIM Card for my Samsung Galaxy Note 8. Can I do the unlock process without a SIM card in the phone at the time?I also need to unlock my husband's iPhone 6. Same problem. Thank you

Questions

 • Samsung

1.3K

2

0

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Orange and White GoPhone SIM Lock

Hi all,I have the new Orange and White AT&T GoPhone that was Activated 10/2/2011 and I had a picture from my old phone (RAZR V3XX) that I wanted to MMS to my e-mail address and it said Check SIM every time I tried to get into it. My dad just got the new iPhone 4S today and I was going to use his iPh

Questions

 • More AT&T PREPAID Discussions

7.1K

8

0

0

Accepted Solution

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How do I get the correct unlock code?

Hello. I got a unlock approved but the code they gave me has numbers & Letters. The code is supposed to just have numbers not letter & numbers I'm trying to unlock my Motorola Z9 How can I get the correct code?    

Questions

 • Other Phones & Devices

428

1

0

0

Accepted Solution

Official Solution

galaxy s 4 sim card error

I am using go phone with at&t, and all of the sudden, my phone says that my sim card is not inserted. So i went to AT&T to check it out. I changed my old sim to new one but my phone is sitll not recognizing the sim.  What should i do

Questions

 • Samsung

3.2K

7

0

0

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activating sim in insurance replacement for different line that is still in my plan

I received a replacement iphone 6 after the first was lost.  I've already bought a new phone for my line.  I would like my son to use this new phone as he had lost his phone as well.  How to I activate the sim in the new phone so that it is for his number and not mine?

Questions

 • Apple

1.5K

2

0

0

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Bought an iPhone which is carrier locked. Unable to use the phone here in India

I am an iPhone user from India and my colleague bought me an iPhone 11 pro max from a Pawn Shop in the United States for a hefty amount of $900 USD. I tried to apply for an unlock request but I was surprised to see an error message that the phone is reported lost or stolen. I am stuck with the phone

Questions

 • Apple

121

2

0

Accepted Solution

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PLEASE PLEASE HELP!!! ACCOUNTANT DESPERATE TO FINISH HER CLIENTS CASE FILE - NEED TO ACCESS PUK Code to iPhone so I can log into my account

I have locked myself out of my SIM card some how on my iPhone SE 2nd Generation 2020. I need my PUK Code so I can unlock my SIM card and use cellular data and receive text messages on my iPhone.  Unfortunately I currently can not receive iMessages because my I am also locked out of my AppleID

Questions

 • Apple

72

1

0

Accepted Solution

Official Solution

Replace to Nano Sim Card

Hello, I just got a new phone, OnePlus 7 Pro, which is unlocked and which uses Nano Sim card. My current phone uses a different bigger size (micro?). How do I replace my current Sim Card with a Nano one? The stores here are closed, and I cannot get in contact with AT&T via phone call, so I 've been

Questions

 • Android

3.1K

1

0

Accepted Solution

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New or Old sim?

I recently replaced my old Samsung Galaxy 8 with an s10e. The phone came with a new sim card, and the directions said to use the new sim card, otherwise some features may not be available. I put what I thought was the new sim in the new phone and did the activation. It doesn't work - No Sim Provi

Questions

 • Samsung

145

1

0

Accepted Solution

Official Solution

i just want to cancel one line to transfer to another carrier, please help.

just trying to cancel a line and use it with another carrier, can you please the process, m trying to cancel the phone ending in 3697 so i can transfer it to my google fi. thx in advance. please if you are an att employee, create a ticket and send me the link to follow up to my onfile att email.tha

Questions

 • Wireless Account

236

1

0

Accepted Solution

Official Solution

Getting a message that says I have no data availible, but I already purchased pre-paid data.

I purchased a Netgear LB1120 modem and a pre-paid AT&T SIM card. I have already purchased the 8gb plan. I have logged in to verify that I have data. When I try to go to the wifi I get a message from AT&T saying "It looks like you want to use data but have none available. You may need to add a data p

Questions

 • More AT&T PREPAID Discussions

1K

1

0

Accepted Solution

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bought phone in another country and now its sim locked for some reason?

hi, i recently bought a phone online and when i went to set it up it said sim not supported talk to your carrier, i live in a different region and i bought the phone online and saw it was working perfectly bla bla and i got it and when i reset it right now this issue occurred and now i have a brand

Questions

 • Other Phones & Devices

71

10

0

Accepted Solution

Official Solution

New Service-Phone Trade in-Dual SIM Cards

If I establish NEW service with AT&T, can someone from AT&T please confirm the below (received from AT&T Chat Support) is true if I want to use the DUAL SIM card function. If I trade in an iPhone Xs ("valued" at $800) for a 13Pro: -I am required to do a payment plan for

Questions

 • Device Features

325

10

0

Accepted Solution

Official Solution

If I buy a used iphone that was already used with atnt, do I have to pay for activation

I have a SIM card of an iPhone 7 that is paired to my parent's plan. They got the phone basically for free, so they pay for the phone every month and then they get the account credit for that payment right back making the phone essentially free as long as they hold onto it. Im looking for a new phon

Questions

 • Apple

66

2

0

Accepted Solution

Official Solution

SIM number where to find without removing card

I bought a new Samsung Galaxy j2 prepaid, at&t. I need to get the SIM number for AT&T online to update my device. I cannot remove the card! At least, not without an axe. So is there any other way to find this sim number?I have watched YouTube videos etc Any Help will be appreciated.

Questions

 • Other Phones & Devices

960

2

0

Accepted Solution

Official Solution

Plugged new SIM into old phone, now my new SIM doesnt work in my new phone

I got a refurbished Samsung Galaxy S9 because my old phone is being discontinued for the 5G network upgrades. With this phone came a new SIM card, plugged it in the S9 and worked fine with service. Out of curiosity I plugged in the new SIM card into my old phone to see if it would also get service a

Questions

 • Android

814

3

0

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