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Activate new service (1-year pre-paid), port another number, already have SIM

I wish to activate a new 1-year pre-paid service and port our AT&T home landline number to it. The store gave me a SIM and said I need to do this online for the $300 1-year offer.   --The store gave me a SIM, but the offer page automatically applies a new SIM charge.  Do I need to o

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227

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OK to move SIM from old iPad to new (Grandfathered Unlimited Data)

Not wanting to activate the embedded Apple SIM in my iPad Pro I went to an ATT store to get a carrier SIM. The employee there said I could just swap the SIM from my Air 2 to my Pro. I asked if that was allowed with a grandfathered unlimited plan and was told yes.  Can anyone here confirm that is cor

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1.2K

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Can a Prepaid account get an esim?

I need to get an esim so I can use 1 phone for my 2 numbers. I am trying to stay on a prepaid account and was wondering if AT&T will let you have an esim. My company I'm using right now does not do that for prepaid so before I switch I want to make sure I can do that

Questions

92

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Nighthawk hawk m1

I brought a netgear hotspot m1 i was was just wondering if it could work my my phones sim card

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99

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Bringing an AT&T device to Straight Talk

If I purchase a phone from someone on an AT&T plan, and they have not yet paid off the device, can I just pop out the AT&T sim and pop in my ST sim and it work?

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2.4K

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Two new iPhone 12 Minis - one connects to 5G, the other does not

Hi all, I've recently purchased 2 new 12 Minis, one for my son and the other for my daughter. Both are on my family's Unlimited plan. My son's phone was an old line, adding a new device. Transferred from an iPhone 6S. My daughter's was a new line, new device. My son has reported that his phone n

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177

11

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Network locked / Fraudulent device given

I am from India. I purchased an iPhone Xs last year for my personal use from a local vendor. The phone worked perfectly for a year and suddenly stopped working in May. The network is locked and I cannot use it besides as a dummy phone. While searching for the reason and after the visit to the Apple

Questions

120

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But a used phone saying it was unlocked

I just bought a renewed phone from amazon claiming to be unlocked but turns out the phone is not unlocked and under a installment plan can anyone help?

Questions

61

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Unlocking device

I have my AT&T provided unlock code & instructions to unlock my sgh i717. When I put in my non AT&T SIM card I don't receive the prompt to enter the unlock code. All looks the same on my phone except I do get a message saying "SIM card not provisioned for mm#2". Is my phone some how already unlocked

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4.3K

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Unlock device

Hello, I bought my device from a seller in Ukraine about a year and a half ago, but then I found out that it is Sim locked. When I tried to fill out a form to unlock from your website, I got this warning: "It looks like your device is on an installment plan and you haven't paid it off yet. Fol

Questions

43

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Existing SIM card in a new unlocked phone?

Hello   New user here. I am sure this question has been asked multiple times before, however I just wanted to verify with my own specific case. Im mainly here to inquire about the process of using an unlocked phone. If I had purchased an unlocked phone will I still be able to use my plan simply by t

Questions

16.9K

3

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Swapping Phones while on Next plan

I have an iPhone XS Max currently (Under NEXT contract), and would like to buy an iPhone X through a 3rd party. Is it possible to move the next plan to a different line or switch phone numbers to make this happen?

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559

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Wanted to add a secondary phone number on my iPhone that would be a PREPAID Account

Why is this so complicated?

Questions

39

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Prepaid sim on unlocked or locked iphone11

I have an iphone 7 through Pre-paid and would like to get the iphone 11 through the Apple site since Prepaid is not offering the iphone 11. Can i use the same sim card i have on my iphone 7?   When placing an order from Apple site, do i order the phone without a sim card or do i chose ATT as the car

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304

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Sim locked

I would like to get my device sim unlocked

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72

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Sim card question

We are porting in a line onto our account. ATT is sending a sim card to install in the phone that we are porting in. It is a Samsung Galaxy 7S - will that phone lose everything that is on it when we change out the Sim cards? If so...how do we save the or transfer the what is currently on the phone t

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449

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How do I activate a SIM device with my phone number?

I tried to activate the SIM device online but then it assigned a new number so I had to cancel it. I don't want to reactivate service because I'm concerned that it will only activate a lost phone. My husband won't let me use his phone because it recognizes his number and uses his account. I can't ca

Questions

561

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Transferring a sim card from one phone to another removes the ability to use mobile data

Is this supposed to happen? I was just testing out a phone and wanted to try using mobile data on it, but when I tried to use mobile data it didn't work. Then when I transferred the sim back to its original phone I wasn't able to use data at all. Wifi was fine, it was just the mobile data that disap

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497

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Is my phone AT&T compatible?

I recently got a Nokia 2760 flip (temporary phone), although I didn't notice it was "owned" by TracFone. Currently it says my AT&T prepaid sim card is invalid. If I got the phone unlocked, could I use AT&T with it?

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255

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eSIM I just downloaded for my 6th generation iPad Pro says there is no service

I just added another line for my 6th generation iPad Pro and downloaded an eSIM card and after I installed it and powered off/on and there is no service. I even reset the iPad and network settings and nothing is working.

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298

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