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I am upgrading a very old phone to a new one - do I need a new SIM card?

I am upgrading an iphone 5 and iphone 5c to an iphone 11/SE. Can I use the SIM cards in my 5/5c for the new phones or do I need to get new ones?

Questions

 • Apple

462

2

0

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SIM card locked, brand new iphone 13 pro max, is this normal?

How can I unlock my SIM card? Was told that was normal until phone completely paid for?? Does it being locked affect the working ability of my phone?

Questions

 • Apple

263

2

0

Accepted Solution

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CAN I TAKE MY AT&T phones active SIM card & put it in a different phone that I previously used on my current & active account

my iPhone X max screen broke. I have another phone that used to be on this same account. it's an iPhone 8.  it still works.  I tried swapping the sim card.  their both sim locked .  what do I need to do so I can put the sim card in my current active phone  and  put it

Questions

 • Other Phones & Devices

3.9K

2

0

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Unlocking device

I have my AT&T provided unlock code & instructions to unlock my sgh i717. When I put in my non AT&T SIM card I don't receive the prompt to enter the unlock code. All looks the same on my phone except I do get a message saying "SIM card not provisioned for mm#2". Is my phone some how already unlocked

Questions

 • Samsung

4.3K

2

0

0

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Network locked / Fraudulent device given

I am from India. I purchased an iPhone Xs last year for my personal use from a local vendor. The phone worked perfectly for a year and suddenly stopped working in May. The network is locked and I cannot use it besides as a dummy phone. While searching for the reason and after the visit to the Apple

Questions

 • Apple

89

4

0

Accepted Solution

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OK to move SIM from old iPad to new (Grandfathered Unlimited Data)

Not wanting to activate the embedded Apple SIM in my iPad Pro I went to an ATT store to get a carrier SIM. The employee there said I could just swap the SIM from my Air 2 to my Pro. I asked if that was allowed with a grandfathered unlimited plan and was told yes.  Can anyone here confirm that is cor

Questions

 • Apple

1.2K

5

0

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Swapping Phones while on Next plan

I have an iPhone XS Max currently (Under NEXT contract), and would like to buy an iPhone X through a 3rd party. Is it possible to move the next plan to a different line or switch phone numbers to make this happen?

Questions

 • Apple

548

4

0

0

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Transferring a sim card from one phone to another removes the ability to use mobile data

Is this supposed to happen? I was just testing out a phone and wanted to try using mobile data on it, but when I tried to use mobile data it didn't work. Then when I transferred the sim back to its original phone I wasn't able to use data at all. Wifi was fine, it was just the mobile data that disap

Questions

 • Android

223

15

0

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Activate new service (1-year pre-paid), port another number, already have SIM

I wish to activate a new 1-year pre-paid service and port our AT&T home landline number to it. The store gave me a SIM and said I need to do this online for the $300 1-year offer.   --The store gave me a SIM, but the offer page automatically applies a new SIM charge.  Do I need to o

Questions

 • More AT&T PREPAID Discussions

214

5

0

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Bringing an AT&T device to Straight Talk

If I purchase a phone from someone on an AT&T plan, and they have not yet paid off the device, can I just pop out the AT&T sim and pop in my ST sim and it work?

Questions

 • Samsung

2.4K

1

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ESIM for existing prepaid

I use prepaid plan and regular SIM card. How can I apply for ESIM? I was told in AT&T store that it can be done via "att.com" web site, but I haven't found any related information. Please suggest

Questions

 • Plans & Features

936

2

0

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GO phone with SIM card unused since 2015 Reactivate??

SAMSUNG GO PHONE  ATT technology  I used this phone for some years between 2005 and 2014.  Do I have to acquire a new SIM card per first time activation?  Or can my present phone be activated with payment for the talk data plan? Colman in Indiana

Questions

 • Other Phones & Devices

1.6K

2

0

0

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Swapping between IOS and Android without messing up voicemail and teathering?

I can move my sim card from one android device to another without any problems. However, if I move my sim card from an android device to an iphone, or from an iphone to an android device, voicemail and teathering will no longer work. I then have to contact AT&T and have them reprovision the imei

Questions

 • Apple

160

3

0

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But a used phone saying it was unlocked

I just bought a renewed phone from amazon claiming to be unlocked but turns out the phone is not unlocked and under a installment plan can anyone help?

Questions

 • Samsung

36

2

0

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How do I activate a SIM device with my phone number?

I tried to activate the SIM device online but then it assigned a new number so I had to cancel it. I don't want to reactivate service because I'm concerned that it will only activate a lost phone. My husband won't let me use his phone because it recognizes his number and uses his account. I can't ca

Questions

 • Other Phones & Devices

248

5

0

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Two new iPhone 12 Minis - one connects to 5G, the other does not

Hi all, I've recently purchased 2 new 12 Minis, one for my son and the other for my daughter. Both are on my family's Unlimited plan. My son's phone was an old line, adding a new device. Transferred from an iPhone 6S. My daughter's was a new line, new device. My son has reported that his phone n

Questions

 • Apple

121

11

0

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Prepaid sim on unlocked or locked iphone11

I have an iphone 7 through Pre-paid and would like to get the iphone 11 through the Apple site since Prepaid is not offering the iphone 11. Can i use the same sim card i have on my iphone 7?   When placing an order from Apple site, do i order the phone without a sim card or do i chose ATT as the car

Questions

 • Phones, Tablets & Devices

229

1

0

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Existing SIM card in a new unlocked phone?

Hello   New user here. I am sure this question has been asked multiple times before, however I just wanted to verify with my own specific case. Im mainly here to inquire about the process of using an unlocked phone. If I had purchased an unlocked phone will I still be able to use my plan simply by t

Questions

 • Other Phones & Devices

16.7K

3

0

0

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eSIM to physical SIM.

I currently have an iPhone 13 with a physical SIM. I will be traveling abroad and scanning a QR for an international eSIM during my travels.  When I return, I wish to transfer the AT&T physical SIM to the eSIM.  This is in my wheelhouse.  I understand this procedure. Is it pos

Questions

 • Apple

2.3K

7

0

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Sim card question

We are porting in a line onto our account. ATT is sending a sim card to install in the phone that we are porting in. It is a Samsung Galaxy 7S - will that phone lose everything that is on it when we change out the Sim cards? If so...how do we save the or transfer the what is currently on the phone t

Questions

 • Samsung

219

3

0

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