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How to order a replaced SIM card online?

I am using AT&T prepaid plan. My SIM card stopped working recently, so I want to get a new SIM card. However, I am not in the US, so I can't visit AT&T store physically. Can I order a replaced SIM card online? I want to keep the same phone number. Thank you!

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339

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eSIM and using an international SIM in a locked phone

Hello, First time posting to a forum, so thanks in advance for any info.   I have a iPhone 12 pro that has 8 more installments (AT&T) until fully paid and able to be unlocked.  It has a physical SIM card.  My question is if I convert my physical SIM to an eSIM, would I be

Questions

4.1K

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Foreign Esim Provider While Traveling / Wi-Fi Calling & Texting

Hi there! I'm planning on traveling to Australia/Oceania soon, and intending on getting an e-sim from a local cell provider. I'm new to this e-sims and Wi-fi calling, so have a few questions  Would I need to remove my physical sim card from my phone while using the local e-sim? If not,

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8.1K

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Prepaid ATT card unused for one year. Still good or expired?

Hello there, I bought a prepaid ATT card and used it for a month only. Now after one year, I need to use it again. Is the card / mobile number expired and I have to buy a new one or can I reactivate my old card? Thank you!

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34

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I need help with switching my sim card.

I submitted unlock request with Req ID: (Edited as per community guidelines) and was approved. However the email with the code has some line of code name instead of the unlock code: ${masterData.unlockCode} The email looks like below: Let's get your device unlocked Device IMEI number: [enter imei

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21

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I'm starting to grow a strong disdain for AT&T and their seemingly intentional methods of assuring you make zero progress toward resoluti

First, I bought a couple phones from somebody I know. I then opened an AT&T business wireless account, to which I added/ actived 3 devices total. A few days later I traded in my old S22 Ultra  for an $800 bill credit. The next morning, all three devices were dosconnected and  as I lat

Questions

61

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How to obtain a new SIM card with the same number when I lost my phone?

My phone fell into a river, lost forever! I ordered a new phone. I am on a prepaid plan. Can I get a new SIM card with the same phone number? I live in rural Alaska and won't be able to go into a store. Thanks!

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40

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is there an ATT plan /sim card compatable with a Doogee N50 phone

is there an ATT plan /sim card compatable with a Doogee N50 phone

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35

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Why haven't tablets crossed over into phone capabilities?

I'm an fairly AT&T Prepaid customer, and was looking into getting a newer tablet. I've been a Verizon customer for way over 20 years, and worked on my phones if I needed to. My question is this:  Am I assuming after all these years they've never put the capability into small tablets (or bi

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87

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how to swap phone #s when I have a SIM and an eSIM

I have an eSIM in a Galaxy Fold 4 after the guy at the store messed up. The screen on the Fold 4 broke so I bought a S23+ from the AT&T online store to replace it. Long story but the Fold 4 is too thick when folded. I want to xfer my old phone number from the Fold 4 to the S23+ and vice versa.

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60

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Prepaid sim not working

I purchased the $300 annual prepaid with SIM online.  I received the sim card, but when trying to call out on my phone it tells me that I need to purchase a plan. The instructions that came with SIM stating it should work after a few minutes.   Is this how it works?  I just don'

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64

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Move SIM from locked ATT iPhone 12 to unlocked iPhone 14?

Can I simply take the SIM card from my locked ATT iPhone 12 and put it in the unlocked iPhone 14 without dealing with customer support? Can I then go overseas and replace that SIM with an international SIM since I am now using an unlocked iPhone?

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61

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Problem unlocking surface duo 1 from at&t network

I requested an unlock code a while back, I gt it today and followed the steps to unluck my device. but after I enter the code and hit onluck it says it was unsuccessfull. I've made sure to enter the code correctly and still nothing. What else can I do to unlock my device?

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57

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An error during conversion from physical SIM to eSIM

My friend facing an troublesome situation.,, Device: iPhone XS Service: Prepaid physical SIM Final Goal: Convert physical SIM to eSIM She bought a physical SIM from AT&T online store, and tried to pay for the plan. However, an unexpected error occurred. So, she started a chat with 75421.During

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44

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Apple watch cellular wont connect

Currently paying for cellular data on apple watch series 8 however in settings it states that "no sim" "no plan". This is not true because I pay for my watch plan every month. I have had no issues for almost a year until recently. Today I Spent 3 hours trying to get ahold of tech support via phone o

Questions

4.3K

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We can’t unlock this device because it has been reported as lost or stolen.

"I bought an iPhone from an online store, and when it arrived, I discovered that it was locked to the AT&T network. When I tried to unlock it, I received a message that the phone is reported as stolen or lost. What should I do in this situation?"

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519

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I got Airtel ESIM in my iPhone XR mobile but I don get signal in USA

I got to know AT&T network will provide signal for Airtel customers can you help me to troubleshoot the Issue

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243

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unlock phone for travel abroad

I am currently traveling abroad and I purchased a sim card i cannot use with my phone. my phone should be unlocked because I paid it off but when I use the att tool to make sure its unlocked with my imei number it says the phone is locked to another account, perhaps my prepaid account? 

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391

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AT&T International Day Pass on 1st eSIM, plus a separate Local-Country Service on 2nd eSIM

I need clarification on Charges when using an AT&T International Day Pass on my iPhone 14's 1st eSIM, plus a separate Local-Country Service on its 2nd eSIM.I'll have the AT&T Int'l Day Pass on my 1st eSIM line when I travel to Italy this coming month. I plan to use the 2nd eSIM line to get a

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46

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About Sim Card Problem

Hello, I wanted to cancel my prepaid phone plan, so I went to the site to check the plan, but I forgot the password and reset it. After that, I was waiting for the phone authentication number, but it didn't come. I don't think the SIM card is working. I can't visit the store myself because I'm abroa

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35

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