Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (753)

Relevance

Accepted Solution

Official Solution

Iphone 5 C disk compatiblity with Samsung S 7 Edge

I currently have one of 3 lines in my daughter's At&t account. I want to change my phone to a Samsung S 7 Edge. Can I simply use my current chip/SD card in the Samsung?

Questions

240

1

0

0

Accepted Solution

Official Solution

Downgrading iPhone 5 to iPhone 4

Can I use the same SIM card I now have, or must I order a new one? If I need to order a new SIM, can someone post a link or number I can contact? Much thanks. 🙂 [If it matters, I use ATT on an auto renew, pay as you go monthly plan]

Questions

550

1

0

0

Accepted Solution

Official Solution

I am upgrading a very old phone to a new one - do I need a new SIM card?

I am upgrading an iphone 5 and iphone 5c to an iphone 11/SE. Can I use the SIM cards in my 5/5c for the new phones or do I need to get new ones?

Questions

569

2

0

Accepted Solution

Official Solution

Access previous backups on a S20fe

Is there a way to access a previous backup? Either in Samsung cloud or at&t backup?

Questions

35

2

0

Accepted Solution

Official Solution

iPhone 12 SIM card question

Can you use a 4G LTE SIM card in the iPhone 12? Theres no 5G where I live yet and I would prefer not to change my plan and pay more until there is 5G coverage in my area. Also I can't wait too much longer to get a new phone since my iPhone 6 is on its last legs. No sense paying for 5G plan when ther

Questions

1.1K

1

0

Accepted Solution

Official Solution

Activated SIM, but can't login or use phone

I ordered a new SIM card for my phone number that I want to port in from Boost Mobile, and I selected a prepaid plan for my unlocked iPhone 6s. When I tried to activate the SIM card online, it said that the card had already been activated and showed that the number associated with it is the one I wa

Questions

124

1

0

Accepted Solution

Official Solution

my s10e from at&t no network unlock

I am trying to network unlock to use for another charrier but there is no option this phone is fully payed of and has ben for 2 years and had ben using it for 5 years and still is no option for network unlock pls help

Questions

33

5

0

Accepted Solution

Official Solution

Galaxy note 5

I keep getting an error message "Sim card not found...please restart your device"and the phone jams up and I cant do anything but restart. Then it's fine for a few days and comes back.

Questions

1.2K

5

0

0

Accepted Solution

Official Solution

Upgrading on a pre-paid wireless plan

Hello, I currently have and iPhone 6s, and I am interested in upgrading to the 12. I am also currently on one of AT&T's prepaid wireless plans. If I were to buy an unlocked iPhone 12 and put my current SIM card into it, would the phone work? Would I still be on the same plan? If not, how woul

Questions

117

1

0

Accepted Solution

Official Solution

SIM card not compliant

I gave an older AT&T iphone 8 to a friend. She has Verizon. The phone is unlocked but it's giving an error message of SIM card not compliant. What can she do to get this phone working with her information?

Questions

161

1

0

Accepted Solution

Official Solution

Why would an iPhone need a SIM card replacement twice in the last few months?

A family member's phone has needed to be brought into the AT&T store to replace the SIM card twice in the last few months. What can cause this?

Questions

50

1

0

Accepted Solution

Official Solution

Switching SIM Card From LG G Flex to LG G Flex 2

Would it be possible to switch my SIM card from my current LG G Flex 4G phone to an unlockedLG G Flex 2 H950 4G LTE phone without any problems or complications with my plan? Or can you only switch SIMs to the same kind of phone?

Questions

978

1

0

0

Accepted Solution

Official Solution

Unlocking Iphone 11

I just purchased an Iphone 11 throught an online store and it came locked to ATT network. i tried your unlock procedure but it said the imei has some pending balance, how can i see whats pending? i need this device unlocked asap, i live in the Caribbean and cannot use att network

Questions

108

9

0

Accepted Solution

Official Solution

Will an AT&T GoPhone SIM card work in the Palm Treo 750?

Hello.Will an AT&T GoPhone regular-size SIM Card work in a Palm Treo 750 (with cingular branding)?

Questions

1.4K

2

0

0

Accepted Solution

Official Solution

Upgrade Android on unlocked AT&T Branded Phone with foreign Service Provider

I purchase an unlocked AT&T Branded Phone (Axon M) a while back through an Amazon FBA seller for use in Canada as a backup. It is passed the return period. I set up the phone working fine except Android version is 7.1.2 AT&T Software Update says it is up to date! I read there is

Questions

61

5

0

Accepted Solution

Official Solution

Can lost SIM card be used for identity theft?

My son had his phone destroyed by some individuals and I've come to find that his SIM Card is missing from his damaged phone. Should we be concerned about potential identity theft and is there a way we can find out if his SIM card was used by someone in another phone?  

Questions

178

3

0

Accepted Solution

Official Solution

Can I use my contracted sim card with an unlocked phone?

Hi, I am currently half way through my 2 year contract on my HTC ONE M7. Yet my phone's screen is broken with a bunch of other hardware issues, so I am planning to send it for repair.  However, while my phone is away I still need access to my number, and was wondering if I could use my sim card with

Questions

2.2K

3

0

0

Accepted Solution

Official Solution

Swapping SIM to old phone from phone on payment promotion

My mom and I were both eligible for an upgrade, and recently upgraded to the iPhone 12 with the $1/month promo (with statement credits). My mom is a senior and having trouble adjusting to the full touch screen phone. She wants to switch her SIM back to her old iPhone SE for the time being, but st

Questions

51

1

0

Accepted Solution

Official Solution

Sim Unlocking a device, "active on the owner's account"

I went to a pawn shop and bought a Lenovo tablet (not blacklisted). I am not an AT&T customer, and it wasn't until later that I noticed that the tablet wasn't sim unlocked. I submitted an unlock request through the AT&T app, only to learn that the tablet still listed as active under the owner's acco

Questions

522

1

0

0

Accepted Solution

Official Solution

IPhone SE, Carrier locked

I bought a IPhone off of somebody and they didnt inform me that the carrier was locked and ive looked it up abd it says i have to contact the carrier and request them yo unlock it but im not 100% sure who the carrier is.

Questions

122

4

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.