Hello,I am under a family plan, and we recently switched from T- mobile to AT & T. I was told to get a new Sim card for my phone (which is unlocked) in order to activate it. Would I need to pay to get a new Sim card? for my phone?  if yes  how much does it cost?

If I take my sim card and put it into my new phone and have it send me my forgotten PIN #, will it send it wherever the Sim card is inserted (New ATT LG Pre-Paid Phone) or does it send it to the specific device (iPhone 5) that was setup when I first did the pre-paid account setup?

So I am visiting a different country outside North America and I took out my Att SIM and put it in a box, in order to put a prepaid international card in my phone. When I came back to my room, the lady had thrown away the box with the SIM card inside. I was wondering if to replace the SIM my phone n

i recently got a LG G2 D800 (at&T) and i got a sim card kit at walmart for about $10 and my phone messed up, so i returned it and since i had gotten some more money while having the phone i went ahead and gotten the LG G3, but its was the LG G3 D855 (europe virsion) international unlocked so i knew

My iPhone 7 was stolen, I reported it stolen and had the phone suspended. The next day, I bought an iPhone 8 Plus. However, when we looked at the detailed billing (long story - but we had to subpoena the phone records), the detailed billing shows that the NEW SIM card from the new phone that was pur

We are looking for my nephew, who is a missing college student. Is it possible to determine if this misc paper is linked to a pre-paid sim card or one that came with a phone?  Is it possible to cross-reference to a 16 digit SIM code and use this for tracking purposes?  

I was given a Samsung Galaxy S7 edge but it's from AT&T. I switched out the SIM cards and put my T-Mobile one in instead. It says invalid SIM card. How do I fix this so my new phone can have service?

Hello AT&T/ATTCares, I have recently received an approved unlock for my iPhone X and followed the instructions of activating the unlock using my SIM card by backing up my iPhone, erasing and restoring.  I assume the unlock was successful because I received confirmation and I am able to select a carr

Received my Note 8 9/7/17.  I am unable to make calls on the phone.  I get the message Sim card not Provisioned.  I upgraded from a Note 3 and that phone no longer works either. Same message.  The sim card is activated.  The phone shows on my ATT account. Took sim card out and put back in.  Turned p

I currently have an older phone with a regular sized SIM card on a GoPhone account. I just ordered a new phone that came with a microSIM card. How can I transfer the phone number to the new phone? Can I just call AT&T and have them update the SIM card associated with this number? Do I need to look i

I've just moved to Paris, France, and want to get cell service here, so I put in an unlock request for my iPhone 4, and a couple days later received a confirmation email that my phone was now unlocked. I went to a phone store for a French phone carrier (SFR); they put in a new SIM card, but the SIM

I have a SIM card and phone number from when I visited Hawaii last year from Canada.  Can I check the balance on this SIM card/phone number?  Can I set-up a pre-paid package prior to arriving in Hawaii again so I can just install the SIM card and be good to go?

Hello, I just purchased a new gophone online with my previous phone number ported to it. It all went smoothly and I recieved it fairly quickly. When I followed the included instructions to activate the phone, it still is not active. Under phone settings I can view my phone number on my phone and it

I set an alert for SIM card change then forgot my pin .so it licked me out

I would like to switch my phone over from the iPhone 5s to the LG Expression 395. I have done some research and found that to switch a phone you just remove the SIM card and put it on the other phone. Though with these two phones they use different SIM cards. If I bought the LG Expression without a

Here's the story: - I received my SIM card in the mail today through FedEx.- I tried to activate my phone through your website, but it won't let me because I have to create a myAT&T account, which the system won't let me do as well.- I tried to create a myAT&T account with my ported number and zip c

The S@T Browser vulnerability was discussed back in Feb 19. These articles discuss a new vulnerability called WIB Browser. The critical information is that vulnerable SIM Cards can be attacked via an Over The Air binary SMS message. The bad actor can then basically take over the mobile device withou

Hello there! I'm passing through LAX and would like to purchase a GoPhone sim card. Does anyone know if there are shops there that sell them? Thanks so much!

I have a ZTE Mobley on the unlimited Connected Car plan. Well, its bad, really, really bad. We travel a lot to go camping and use the Mobley to connect to the internet while out of town. We've had a decent connection at times, but most of the times its pretty much useless. I want to upgrade to somet

Have an older phone, paid off, that I am attempting to use while in Hong Kong, insert sim card and it states,"SIM not supported" When I attempted to unlock through the ATT website I received an error stating that the IMEI was wrong...please advise.