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STILL PROCESSING

My status still says “processing” but I was talking to someone on the online chat thing and they said my order was received by the warehouse monday, a

Questions

 • Apple

207

1

0

0

SIM card not delivered

HiI bought a SIM card online but it wasn't delivered because they said they got a wrong address (I put in the address I get mail at all the time). It'

Questions

 • Plans & Features

765

1

0

0

No shipping label was included in box to return my old phone.

Hello, So I was on the AT&T Next program and upgraded to get the new iPhone 6 Plus.  My old phone was not completely paid off yet, so upon ordering it

Questions

 • Wireless Account

2.3K

3

0

0

What kind of package will my iPhone be shipped in?

I ordered an 11 Pro Max two days ago and it's supposed to be delivered tomorrow while I'm at work.  I'm wondering if anyone with experience can tell m

Questions

 • Apple

552

1

0

0

Closed

Post Your iPhone 6 Plus Delivery Dates!

Just figured I would start a thread for those to post their delivery dates for the 6 Plus. I ordered the 16 GB variant and right now I have 10/2 - 10/

Questions

 • Apple

17K

591

0

0

Att shipping label

Hi.I own a Samsung Galaxy S8+ that i need to return back to att. I lost the Shipping Label and contacted att about this and they said they would resen

Questions

 • Account Features

1.1K

1

0

0

iPhone X shipping updates!!!

So I ordered a Silver 265GB iPhone X on11/12 at an AT&T store. Was given the shipping dates of 12/4-12/11. My status is still “in progress”. Anyone go

Questions

 • Apple

188

1

0

0

Closed

Returned Phone has Not Been Received

I returned a phone to ATT back at the end of October.  I used the USPS smartlabel that was provided in the box with the new phone, per the instruction

Questions

 • Wireless Account

5.5K

42

Newgistics - no tracking info

I've been dealing with this issue for a month now and I dont know what else to do.  I've been fighting to exchange a phone I didnt like.  Was told con

Questions

 • Wireless Account

197

0

0

0

iphone 6 plus Shipping Delay ATT No Help

Ordered 9/23, (2) iphone 6 PLUS Space Gray, Business account, shipping window of 10/31/14-11/11/14.  Well my window ended 2 days ago.  On the 11th my

Questions

 • Apple

2.4K

18

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0

Another Missing Equipment Charge

I absolutely followed every direction in returning my equipment via FedEx Smartpost and somehow AT&T didn’t receive my equipment and I’m all of a sudd

Questions

 • U-verse TV Equipment

258

3

0

0

Closed

iPhone 6s Plus Shipping dates

Why is iPhone 6s Plus shipinng dates are Oct 16 - Oct 23 ? While on the Apple.com it shows delivers 25th... I already ordered from premier site, since

Questions

 • Apple

42.7K

1.9K

0

0

iPhone X really shipping USPS??

I FINALLY got my shipping notification today, and after seeing most people being delivered fedex I was surprised to see mine as USPS? Anyone else?

Questions

 • Apple

308

0

0

0

Closed

iPhone X shipping question

Hello from Texas!  I am just wondering if anyone here ordered their new iPhone X on or after 11/11 has gotten any shipment confirmation or had dates f

Questions

 • Apple

5K

67

0

0

Note 7 Shipping UPS GROUND???

Preordered Note 7, phone shipped according to ATT on 8/17/16 via UPS Ground. I won't get my phone until 8/22/16 while everyone that didn't preorder ca

Questions

 • Android

416

2

0

0

AT&T Has Made a Complete Mess of a Very Simple Warranty Replacement & I'm at My Wit's End. Help!

My phone starting acting up. A few different things going on with it, but the biggest problem is a battery issue. Phone is still under warranty. Waite

Questions

 • Other Phones & Devices

287

1

0

0

Shipping to Germany?

Hello community, I am from Germany and I am going to study in Santa Barbara in the upcoming semester. For that I need an American mobile number and I

Questions

 • Network Coverage

278

1

0

0

Why did my package leave my state?

no longer relevant

Questions

 • Wireless Billing

87

1

0

0

Why is at&t charging me shipping for shipping me a bad phone?

So I have a warranty claim and att send me a new phone.  works for about 2 weeks and craps out.At&T charged me shipping again for a phone they shipped

Questions

 • Android

983

12

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0

Why is it standard practice for AT&T to lie about the shipment of online/phone orders?

It has become clear from my interaction with countless customer service agents in the past week as well as by reading these forums and other customer

Questions

 • Wireless Account

70

0

0

0

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