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Has AT&T increased insurance fee’s and plan without your authorization?

I recently checked one of my bills and noticed I was getting charged $8.99 for my protect advantage insurance for 1 premium which is normal as I signed up for insurance. I also noticed that I was getting charged a $6.01 fee for something called protect for 1 fee. I wasn’t sure what this was so I cal

Questions

 • Wireless Billing

6.9K

8

at & t is deceptive

I have a go phone with att for maybe six years.  I have always been able to receive and send pictures in a text without  being charged for it.  Now out of the blue att is charging me for every picture I am sent of my grandchildren.  I called and they said that is the plan you have.  That is not the

Questions

 • More AT&T PREPAID Discussions

342

11

0

0

Need to talk to upper management to cancel an order - customer service transfers me to anyone else.

Yesterday I was excited to place an order for wireless service and went to online chat for help.The guy "Junior C" had me place 4 seperate orders for 4 lines so he could get a good commision check AND made sure to keep me online long enough for those orders to get to the shipping process. At the end

Questions

 • Wireless Account

590

1

0

0

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