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False alarms can be annoying and are often costly. If you don't have enough time to disarm your system after accidentally triggering your alarm, you can adjust your entry/exit delay timer and avoid potential false alarm fines.
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Other
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A valid phone number on your account allows us to contact you in the event an emergency is detected in your home.
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Other
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We’re updating the way that you connect your AT&T Yahoo Mail to your BlackBerry device in December 2018. You’re impacted if you use Blackberry 10, BlackBerry 7 or earlier devices. What this means for you You may be asked to sign in again to your AT&T Yahoo Mail account and may need
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AT&T Internet Security
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I see there was an answer to this question in early 2018, yet this restriction hasn't changed. The logic provided for why there is this restriction is not logic, it's a lazy excuse . Many customers have switched to other providers where the limit is much higher .What's going on AT&T? Enough is eno
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Data & Messaging Features, Internet Tethering
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If you received an email about updating your email apps from info@service.comms.yahoo.net, it is a legitimate email. There is a new way to set up your AT&T email account in email apps that will keep your information even more secure. Please update or upgrade your email apps as soo
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AT&T Internet Security
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Gaming on a Hotspot Open NAT Type - How to Open UPnP If you are here, you are wondering how to open the NAT (network address translation) on your Hotspot. Unfortunately, most mobile Hotspots do not have the ability to open the NAT due to software limitations. Not to worry, we have a sol
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Device Features
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Some camera settings are not stored. Please try to replicate: Menu > Edit shortcuts > Drag Exposure Value to shortcut bar. Next stop the camera either by: Exiting via Active Applications or by rebooting. Restart the camera and the Exposure Value shortcut
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Android
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So I've had DL for a few years and it works fine. Recently I've experienced several intruders trying to break into my home and cars late at night. Problem is, I only find out about it the next day when I scroll through my video feed. I cannot find any camera settings that basically set an alarm if
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Device Troubleshooting
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I have an unlocked MF61 that is allowing me to connect to the wifi but can not go online. I also do not have 3g, 4g etc icon on LCD screen. Tech advised me to do a searfch for apn sefttings but i can not find the specific ones. Does anyone know them as well as any other settings that may need to be
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Other Phones & Devices
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Closed
I want to change my NAT Type on Xbox One, it is on strict. I also dont know my system password and where to find it.
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AT&T Internet Equipment
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VPN & The AT&T Wireless Internet HotSpot If you are wondering how to set up a VPN with the AT&T Wireless Internet HotSpot, we have you covered. What you need to do From a device that is connected to the AT&T Wireless Internet network, open a web browser and go to
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Other Phones & Devices
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When someone sends a long text, it is broken up into different "bubbles" in the message app. After the latest update to my S7, those bubbles are coming in out of order.Example: They texted me "So here is line 1 of their text but line 2 actually shows up first and then they make a 3rd line which co
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Android
There have been many comments asking to control the chirp and arming/disarming sounds that come from the keypad. Its been a long process, but you now have it. NOTE: You will only see this new enhancement if your keypad looks like the one below. ADJUSTING THE ARMING/DISARMING SOUNDS IS N
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Apps & Programs
We see and hear your questions regarding our second generation keypad. Have you seen our keypad settings video? It demonstrates how to personalize your keypad settings using the Digital Life app. Keypad and Door Chime Settings
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Learn
I prefer to view my devices by "type" but the system default setting is "view all." Each time I review devices in the app I have to switch the view. Can you update the system to allow "type" as the default setting? Defaulting to the last used setting would also work.
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Apps & Programs
I just started the U-Verse internet service and the technician who hooked my up mentioned that AT&T deploys monthly updates to the router that will reset all custom settings. Is it true? Does it mean that I should not make any changes (rename the network, change the password, configure IP address to
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AT&T Fiber Equipment
Hey everyone .. We've had our Digital Life system about a month. So far no problems that I couldn't figure out and fix. We had 2 chihuahua's, each averaging about 15 lbs when we had the system installed. This past weekend we rescued a new dog. He's a large shepherd mix, about 70 lbs right now and wi
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Apps & Programs
I am trying to change my notification tones, but every time I click on the sound and notification tab, it says unfortunately, settings stopped working. I have tried everything that was suggested online and nothing is working. It was working fine when I bought the phone, yesterday. Please help.
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Android
Suddenly all my ATT email is being forwarded to my Hotmail account. How do I stop this? The help instructions seem out of date. They reefer to an "Options" dropdown which I can't locate.
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AT&T Internet Security