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AT&T Interet Outage & Loss of Service - AT&T Community Tips & Solution

Learn how to track an outage and what to do when your service is not working So, what can an outage? A lot of things! During my time with AT&T, I have seen and heard it all. One time a car hit one of our utility boxes. Someone was digging a hole and went through our cable. A tree fell and hit a

Questions

 • AT&T Internet Equipment

110.7K

93

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Very Unhappy Customer

I recently had an opportunity to travel to Europe. I have a monthly plan for my Go Phone Smart phone which includes a data plan. I was unable to get any service overseas and had to call for support. It was brought to my attention that a Passport Plan was needed to use my phone on my travels, BUT tha

Questions

 • More AT&T PREPAID Discussions

207

1

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AT&T goPhone and Lumia 920

Hello, I have recently had to reformat my phone.  As a result I have lost all of my settings.  Now for the second time I am no longer able to recieve or send multi media messages.  This is despite having it enabled on the account.  I am assuming 4G is still not avaliable for goPhone customers.  This

Questions

 • Data & Messaging Features, Internet Tethering

278

1

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Cannot Use Services for Some Apps

Lollipop on Galaxy S5.  I have three apps that I am trying to allow Services on.  When I go to accessibility and try to turn on the services, I get a panel that tells met that (app) wants permission to do ....  When I hit OK it won't respond - the only way out is to cancel.  I want to use these apps

Questions

 • Device Features

276

2

0

0

No Text Sound

I have a samsung galaxy rugby pro. I use the default at&t app AT&T Messages to get texts but recently it has just stopped making noise (or vibrating) when I get a text. As you can imagine, this is extremely frustrating.

Questions

 • Samsung

684

2

0

0

What Services do the satalite TV recievers actualy use?

Just trying to figure out what services (i.e. Netbios, NNTP, H323,telnet, etc.)    I can block in the PACE 5268AC router without affecting the DirectTV receivers / satellite Dish, etc. connected to the router.

Questions

 • AT&T Internet Equipment

151

0

0

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Mail In Payment Arrangements

I have a question  I set a payment arrangement for the 5/8 ( today) a few days back and I just put the check in the mail today (7th) after the mailman already passed, will my services be ok while my check is being mailed to att?  I have been told a few times that when I select mail in payment that t

Questions

 • Wireless Account

1.7K

1

0

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Why doesnt AT&T care when one of their customers lost a job or is going through financial hardships?

Seriously, even when they know that the customer has lost a job or anything with loss of income, there isn't ANY options to help them at ALL. Lets say someone loses a job in a place where jobs are actually hard to come by because unemployment is very very very low and said person cant find a job for

Questions

 • Wireless Billing

1.9K

6

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What can At&t do for you while you wait for almost 2 to 3 months for installation?

I was supposed to have installation Sept. 17, 2019. It is currently Oct. 28 at this point in time. I have called multiple of times since. The first time I was told an outage was in my area and they were going to fix it the next following thursday. That thursday came and still no internet. I called a

Questions

 • AT&T Fiber Account

405

1

0

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