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New Contstruction for retirement community

Hello, I am trying to get our new buildings into your system for our residential apartments. Contact Name: [EDITED] Contact Number: [EDITED] Contact Email: [email scrubbed] Request is for phone service to new residential apartments.  Currently, in your system, we have 3 digit (109-316 I be

Questions

 • AT&T Phone Installation

7

1

0

Asurion Insurance Claims are Total Scams and AT&T/Asurion are Both Dishonest and Screw You as Badly as Possible

AT&T's customers are unaware of the 15-day return policy for the damaged device when they file a claim with Asurion. Asurion goes out of their way to make sure they don't mention this anywhere but the fine print. Then they charge you $850, keep the $250 deductible, they keep the old device, and

Questions

 • Wireless Billing

14

1

0

Canceled business line but can't unlock phones

I joined att in June of 2019 after being with Verizon for many years. Steve, the att rep, knocked on my door and offered me a deal I couldn't resist. At this time, I had 6 kids in the home and 4 had cell phones that I paid thru cricket.  I only transferred my phone as att couldn't compete with

Questions

 • Wireless Billing

10

2

0

My At &T Internet goes goes off and on 100 times a day

My At & T internet has caused me many headaches so far. I have a problem that my connection becomes extremely slow or not functioning at all and then goes back to normal, and does that every 10-15min. Sometimes it won’t work for as long as 30min. i tried restarting the router many times and

Questions

 • AT&T Internet Equipment

32

1

0

Useless Customer Service

I just posted to facebook and I am sending here. I am so over AT&T, there are better companies to deal with that won't give me the run around on a sim card. Worst customer service experience of my life. I called on 3/16/2020 to add another phone to my account. If you don't realize that would be

Questions

 • Phone & Device Upgrades

22

2

0

Service inactive help

I just paid our prepaid bill yesterday and now it says our service is inactive and wants me to pay $51 to reactivate we have absolutely no service whatsoever

Questions

 • Wireless Account

20

1

0

I guess AT&T doesn't want my money!

I have tried and tried to get DSL service with AT&T at my location for several months now. I keep being told that it isn't available. I know this is incorrect for a minimum of TWO reasons. First, a relative next door has AT&T dsl service and has for years. Second and more importantly, I lived at thi

Questions

 • AT&T Internet Account

448

2

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0

They left a hole in my backyard

On Tuesday April 14th, an AT&T technician was using the connection box that we have in our backyard to connect the neighbor’s internet. Well he accidentally broke it. The next day, Wednesday April 15th, they dogged a hole in my backyard and were able to fix it. It is now Friday April 17th 10pm and n

Questions

 • AT&T Internet Installation

19

1

0

Samsung galaxy active2

I have a Samsung active 2 watch with its own phone number. I really wanted one to pair with my current phone to be able to receive and make calls with my watch but using my same number that I have had for 5 years. Would I still be able to do that? Or do I need to cancel service for that watch and ge

Questions

 • Samsung

18

2

0

Private Line - Which jack does the Ethernet cable go to?

In one of our rooms we’ve gotten a private line for phone and internet due to use needing a wired connection for work. But the Ethernet cord was unplugged from the wall at some point. Now we don’t know which side of the plate the cord is suppose to go in - the left (beige color) or the right (yellow

Questions

 • AT&T Internet Equipment

13

4

0

Need help registering my internet service without waiting for a 2nd technician appointment. My line and modem have already been installed

I have spent the last 3 months trying to get internet service started through AT&T. I finally was able to get my address existence verified, my application for the Access by AT&T program approved, and a technician appointment was scheduled for the day before yesterday. The tech came out, ver

Questions

 • AT&T Internet Installation

22

1

0

Limited Devices?

Is Uverse limiting the number of devices that can be connected at one time? We have 5 people in the household; each person has a phone, 4 of us have a laptop, there are two desktop PCs, two wireless printers. Some of us go to school and need a constant connection to be able to do and turn in work on

Questions

 • AT&T Internet Equipment

22

1

0

Devices in my house using wired Ethernet cannot connect to IPv4 hosts

Starting about four days ago, wired Ethernet devices in my house lost the ability to connect to IPv4 hosts, i.e. most of the Internet. This occurs regardless of hardware and operating system. I've already reset all devices and my router and gateway several times, including a factory reset. I've also

Questions

 • AT&T Internet Equipment

16

2

0

Have had good 4Glte service in the past 5 years in the same area, now im barely getting service any more

I bought a new at&t phone thinking my old one was just biting the dust cause it wasn't getting good service anymore, but its barely getting anything as well and this has never happened in 5 years living in the same area.

Questions

 • Network Coverage

14

1

0

Does ATT allow an individual to reserve a previous leased number?

I had a specific number, under contract, and lost that contract due to temporary life circumstances. Would I be able to call and specifically reserve the number when it comes out of contract/available? Idk how the numbers and all work for what's where or whatever.. but to be frank, I am a bit

Questions

 • Wireless Account

12

1

0

AT&T Lines Through Small Tree

My neighbor told us that her AT&T lines are going through a small tree in our yard and causing a buzzing where the lines go into her house when it's windy outside. She would like for us to trim the tree back. She also said she no longer is an AT&T subscriber, and when she stopped AT&T se

Questions

 • AT&T Internet Account

11

1

0

Bad reception only on a short part of my street

I have terrible reception around my home, barely one bar, but when I go maybe 50 yards up or down the street, everything is fine. Where can I report that and can AT&T do something about it??

Questions

 • Network Coverage

14

4

0

Error code

Error! You have order in collection. No payment can be made until it is resolved

Questions

 • More AT&T PREPAID Discussions

15

1

0

MMS Messages

My group text messages keep switching from MMS to SMS without me doing anything.

Questions

 • Data & Messaging Features, Internet Tethering

16

1

0

Account reactivation fee.

I wasn't able to put more money on my account before my service expired and I have already paid the activation fee when I first activated my phone. Then on April 04, 2020 I was able to make a payment and I switched to the $50 monthly plan and had a confirmation that att only charged

Questions

 • Account & Usage

28

1

0

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