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LG K10

My Messaging stopped sending and receiving messages over the weekend

Questions

 • Samsung

2

0

0

Cell service degradations during certain hours

in the past few months we have noticed cell service degradation during certitudes of the day. We live in top of a mountain with a line of site to a tower. In the past we always had at least 3-4 bars, now we get 3 and often only 2.   we use the att wireless internet and have had no problems in the pa

Questions

 • Network Coverage

10

1

0

AT&T Internet Available to Neighbors, but not us

My family lives in a rural area with very limited internet options. For years, we've been forced the use a local internet provider because they're the only ones who can reach us. However, we recently discovered that both of our neighbors on either side of us have AT&T internet. However, I believe AT

Questions

 • AT&T Internet Installation

17

1

0

Bad Customer Support

So I called yesterday ATT, and asked if could pay my bill online. And Unfortunately, I had to speak with a woman who was in a bad mood and replied to me with an ugly, angry tone. Very bad customer service. Every time my bill arrives it rises up. AT&T you guys have some bad employees who don’t have r

Questions

 • Wireless Account

19

2

Assign specific data amount to each phone line

I have a 20GB phone plan for 4 phone lines. Is there a possible way to assign or evenly divide the 20GB to each phone lines so when a phone exceed its assigned amount, it won’t be able to use data until the next period cycle?

Questions

 • Network Coverage

12

5

0

PHONE HAS NOT WORKED IN THREE WEEKS

Our phone (Edited to remove personal information) has not worked for 3 weeks. We keep getting repair dates, but they come/ go and still not working phone!!!WHY CANT ATT FIX OUR PHONE LINE.?? We don’t live in a 3rd world country, we live in Tennessee in the USA. They tell us it’s in the MAIN CABLE, B

Questions

 • AT&T Phone Equipment

12

1

0

Blocking all calls on prepaid phone

I recently brought a new phone from Facebook marketplace and was told that it was originally on straighttalk and switched to Verizon and both companies had the phone unlocked. When I put my sim card in I could only make texts and had to change the access point network to have access to the internet,

Questions

 • Samsung

5

0

0

Long unlock request about 2 weeks!!!

NUL222790091053There is two weeks in progress - but in site say 72 hours! Wow! Great work ATT!Maybe need a month to this operation?

Questions

 • Phones, Tablets & Devices

4

0

0

Internet service

I've been paying for the highest speed that ATT has but only receiving 1/4 of the strength. When I complain about my speed, they only say I'm sorry. They know that they are the only providers in our area so they don't try to satisfy the customers in this area. So we are just stuck with poor service!

Questions

 • AT&T Internet Features

24

1

0

Network signal dropping yet there is a signal

Following apple maps. I change to another program and it says no signal. I have to turn off my iphone and the sgnal bars show up. Annoying.

Questions

 • Apple

38

1

0

CANT GET A HOLD OF ANY REPRESENTATIVES

I keep trying to chat AND call! The chat feature isn’t working, and you all keep hanging up on me!!!! I am so BEYOND frustrated! You take my money EVERY SINGLE MONTH! Yet I can’t get into contact with you? What kind of (Edited per community guidelines) is that! My internet service keeps going down.

Questions

 • AT&T Internet Equipment

59

1

0

Code on you home screen

I forgot my home screen code is 4 digits

Questions

 • Apple

10

1

0

Cellphone upgrade

I tried to upgrade my cellphone and the site had an problem and the customer service agent had to cancel my order. The agent said I would be able to resubmit the order within 30 minutes. I tried but no luck. Also my alerts and notifications is saying I can upgrade, but I can't do it yet. Do I still

Questions

 • Phone & Device Upgrades

15

1

0

Order Processing and Delivery Info

How long are order's taking to process? I just started my plan today and I was wondering how long things are taking to process and I also don't have a delivery date for my items

Questions

 • Wireless Account

21

1

0

Billing

I share my bill with someone who lost their job. Our bill is coming up and it’s the second one they cannot pay. It’s up to $362 at this point. I put in a waiver request to extend our fee waiver but we might get disconnected still. If I pay $132 Will our phones stay on?

Questions

 • Wireless Billing

18

1

0

New construction home internet for 5 lots.

Who should I contact about wiring 5 new construction lots for AT&T High Speed internet?Location: (Edited per community guidelines)

Questions

 • AT&T Internet Installation

15

1

0

Account says no payment cause of collection until resolved

Why can't I make a payment it says phone is in collection something can't make a payment until resolved

Questions

 • AT&T Internet Account

6

1

0

Talk and text page

It qill not load the page so I can see the number my kids are talking to. Any information is appreciated

Questions

 • Data & Messaging Features, Internet Tethering

19

2

0

I want to unlock my HTC m7

hello I have an HTC m7 and it ask for unlock code IMEI : (edited as per community guidelines) email: [email scrubbed] thank you

Questions

 • Android

10

1

0

Reconnecting Wireless Service after someone called and disconnected one of my lines

Someone please help us! One of my wireless phone lines was disconnected by a scammer 3 days ago. I assume they were trying to steal our phone line. We've been on the phone with AT&T customer service for over 8 hours over the past 2 days. We've been in the store twice, transferred from one depart

Questions

 • Wireless Account

15

1

0

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