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Phone keeps sayin No service

My phone keeps saying no service and then when I turn my wifi on that’s the only way my phone works and bill has been paid and is not due for 15 days I’ve tried restarting it 3 times and it still does this. How do I fix it? It hasn’t been doing this all day it just started around 9pm

Questions

 • Network Coverage

8

1

0

Sold Coverage that DOESNT work where we live

We signed up for AT&T wireless service because the sales guy told us it would work based on our address. The coverage does NOT work where we live and we're wondering if there is a way to get out of this ridiculous "contract" without paying fees to switch back to Verizon. Does anyone have any i

Questions

 • Wireless Account

16

5

0

Break-up left me with no login info

My ex and I broke up but the phones were under his login info, he switched to a different carrier and wont give me his info or change the password for me to get in. My phone is overdue. Help!

Questions

 • Online Account Access

10

1

0

Hotspot

How do I get a hotspot? I have a prepaid service. Is it possible?

Questions

 • Phone & Device Upgrades

9

1

0

PLEASE HELP! Can't seem to start new service! FRUSTRATING!

I have three lines I want to bring to ATT from Sprint. There is an online-only offer of a $250 Visa card to start new service with two of the lines ($500 max). I have worked with ATT chat reps twice now to start the new service, port our numbers and shut down Sprint service. And both times I receive

Questions

 • Wireless Account

21

1

0

criteria for fixed AT&T LTE home internet

Hi, I have a really terrible 3mbps up /768k dn DSL and its all I can get at my location. It also constantly drops when it gets to 2.5 or so mbps. I am close enough to town for multiple LTE signals with major carriers and can install a booster if need be. When I put in my address I am told by eve

Questions

 • AT&T Internet Plans

16

2

0

Giftcard info

Upon adding a line and getting the tv streaming service I was told I would recieve a $100 giftcard through email the next day and an additional $150 in the mail in about a week. I try to check the status and it cannot be found.   When should I see this email? 

Questions

 • Account Features

4

1

0

When my new phone line will be actvated?

I am moving and wonder when my phone line will be activated?

Questions

 • AT&T Phone Installation

7

1

0

Set up voice mail but still not getting them

I switched from sprint and set up my voice mail a week ago and still not getting them is there something else I have to do?

Questions

 • Apple

5

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0

I was trying to sign up for the Check Savings Eligibility but my email doesnt allow emails outside of the school.

I used my school email and I was eligible and then they sent a email. But my email doesn't allow emails that arent from the school. I was wondering if I could link it to my regular email and my emails could be sent to there.

Questions

 • Wireless Billing

7

1

0

We sent in two phones but only one was recognized

So we mailed two phones for this At&t deal and they only gave us a discount for one of the phones. Is there a way that we can get the 2nd phone sent back or they could apply the discount to the account. Otherwise its stealing.

Questions

 • Phone & Device Upgrades

7

1

0

Can’t send emails. (30 days now)(sbcglobal.net) Receiving emails fine.

Rules: (point 6 describes the problem) If you work for ATT, (digital assistance and social media centers) do NOT make this conversation private. If you do, I won’t be able to get back to it. This is my second attempt at finding a solution and I have made this rule because I can not get back

Questions

 • AT&T Internet Email & Security

10

0

0

I've been told the only tower in my area is down for maintenance, can anyone tell me how long it typically takes?

Hello, I use AT&T towers for my dogs tracking device, it has been rendered useless the past 3 weeks or so.. when I called the company to ask why they told me the AT&T tower in my area went down for maintenance.. I have no idea how long this will take etc. It is important to me as my subscrip

Questions

 • AT&T Internet Features

7

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AT&T Best Buy workers fall short on free iphone 11 mobile plan.

Hello.. My name is Dustin from the Southeast Texas area. In Feb. of 2020, I went to Best Buy and added a second phone line under my existing account.  Best Buy offered us the "free iPhone 11 64gb" promotion through AT&T which after paying the first three months of the phone's bill would th

Questions

 • Wireless Billing

13

2

0

Paid bill and your organization stating not received

I paid my bill and have the receipt from my card showing paid. Your representatives, keep stating “We find no payment and we can’t help you.” This is day three and I have went in person, chat and telephone. If no resolve, my only alternative is to launch an investigation with my bank. Are you able t

Questions

 • Wireless Billing

7

1

0

Internet infrastructure

We have, what appears to be, an at&t hub at the end of our street, however, my neighbors and I have been told that at&t services are not available at our addresses. What would it take/cost to have the infrastructure installed on our street so we can utilize AT&T’s services?

Questions

 • AT&T Internet Equipment

22

3

0

Service outage

Are there any reports on service outages in the Scranton, Pa. 18519 area? This has happened at least 4 times this week! Gillian

Questions

 • Account & Usage

17

1

0

No Data

Try to turn Data on in setting it said it is on but I go somewhere else and I'm able to urn it on and what is operator plugin

Questions

 • AT&T Internet Email & Security

3

0

0

Extra charge

I purchased a sim card 9 months ago for only one month. I ended up the prepaid bill on the very same day I was told to and followed the employee's instructions step by step but now, surprisingly, i found out the company still charge me, 8 months after! following my bank account I see a permanen

Questions

 • Account & Usage

44

3

0

I just want to fix the issue!

I’ve talked to 5 different folks today without making any headway.  I have always used automatic payments through my App, but when I switched form DSL to Broadband, i was apparently sent a “Final Bill” that I never saw and apparently DSL Billing and Broadband Billing don’t have any way to work toget

Questions

 • AT&T Internet Account

10

1

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