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Can't I get support by e-mail?

Apple service says my iPhone is locked by a carrier. So when I try to unlock the device, the page keeps saying, "Oh, my! There seems to be a problem with the network. Please try again later." Maybe because I'm in Korea, I can't sign up on the homepage.

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115

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service not activating

Just upgraded to an iPhone XS. I switched my SIM card and did the iPhone setup, but I do not have cellular service.

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129

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Prepaid signal is same like post pay?

I want to change to att prepaid and want to know if the signal is the same than post paid?

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86

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wifi calling not supported on my plan

I still have the mobile share advantage cell phone plan from ATT. They recently discontinued my microcell and my wifi calling doesnt work. I was told it is because it is not supported on my cell phone plan. Can anyone tell me if they have heard of this issue and if it is true? Thanks.

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145

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Bought an iPhone 11 Pro from an att customer and he reported it stolen

I bought an iPhone 11 Pro from an AT&T customer and her reported it stolen after a couple months, my guess is to get a replacement device under insurance. So this customer is committing fraud to not only me but AT&T and the insurance company. Is there anything I can do in this case?

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85

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Not Working Transcribe Voicemail to Text

Several iPhones ago, my visual voicemail automatically transcribed to text without any in depth set-up activation needed on my end. Now, not only has this feature seemingly disappeared from my previous iPhone 11 and now my current iPhone 13 Pro, but I'm also not able to troubleshoot the issue. Any t

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690

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Phone not recognizing simcard

I bought new SIM card on the internet, and activated it in the homepage. but my cell phone doesn't recognize the sim card. I cannot call and cannot get message. when I enter the plan Activation Code include my zip code (*123*zipcode*21#), it just said 'error call to service center'... I called to s

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330

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Change my phone number

How do I change my phone number on my phone

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169

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Got a 5G phone but not getting 5G

Hello AT&T,      My folks put me on a family.  I  got a Samsung S22  which is a 5G Phone. I have no access to account. Keeps saying it is 4G LTE.  I can't understand the coverage map to see if it is in my area 5G. But I don't know what plan I have.  I fe

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289

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Upgrading

I recently upgraded my phone, but I’m not happy with the new phone. It’s been less than 14 days, can I exchange it for a different phone or am I out of luck? Will I still be upgrade eligible if I return the new phone? Thank you.

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has anyone actually received their Veterans discount?

I was told I needed to submit a copy of my DD214 for a Veterans discount. I did this 5 months ago and was told it would take 3 months to become active on my account. I contacted AT&T 3 months after applying and was told it would be effective next month. Next month nothing so I contacted them ag

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653

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Want to apply for new service

I'm going to need 3 cell phones 2 iPhone 13 and 1 iPhone 12 so also need 3 lines unlimited plans 

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97

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Internet down for 3 weeks at church

I am the pastor of a church that has now been without internet/ phones for 3 weeks. We have been unable to livestream our services for three Sundays, unable to provide online groups, and even unable to receive phone calls during that time because our phones and internet are bundled. We have called t

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262

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Can I recieve SMS messages with prepaid ATT, from other countries? (I am in US and sender is in Europe)

Hi all, When I search online, all I find is just recieving text messages when abroad. That is NOT what I am looking for. Im in US, just wanted to make sure, if my bank in europe can send me a verification code on my prepaid line or not. Currently they were not able to but I was wondering if the

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Closed

SALE ASSOCIATE BREWTON AL

<span;>eldagent#:iRTeTt1ud47mMJy9A<span;>Preferred Vuer # <span;>Albert (Edited to remove personal information)<span;>My name is Albert (Edited to remove personal information) (AJ) and I have been employed at AT&T in Brewton, AL for approximately 6 months. Unfortunately,

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60

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Problems with connection

Is there service down in Petal, MS

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93

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myAT&T balance refund

I had added 45 dollars to my account because my plan used to be 45 dollars then was put to 50 and I had noticed after it was moved to a 50 dollar plan and I would like that money put back into my bank account, please.

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792

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Setting up WiFi calling

I have an at&t sims card and a Verizon phone. In settings, I do not have the WiFi calling option (or cannot find it). Does anyone know if this is because at&t, perhaps, does not support WiFi calling on another carriers device? Can do most anything else with the phone except call from my home

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116

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Att account

I work for att in a mall as an authorized retailer, I got my bf an account and we upgraded his phone to the new Samsung ultra a little while back. He lost his job a couple months back (2-3) and we haven't been able to pay the phonebill with installment plans since I'm working on a minimum wage job.

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87

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Managed switch with DVR STB

I have an ethernet cable from the RG to a network port in my family room.  Then an ethernet cable to the DVR STB.  If I split that signal using a managed switch, like a Netgear GS105Ev2, and have a ethernet cable to the DVR STB, TV and Roku, will the DVR STB work or not?   I've read through multiple

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191

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