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Phone plan concerns about what to do to take a phone off.

How do I take a phone off my unlimited phone plan line ??

Questions

407

1

0

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Broadband light red, setting up new gateway

My roommate and I moved a few days ago and were excited to drop our old provider and get at&t. We’ve had the gateway plugged in for 24 hours at least and our start of service date was the 10th. I can connect my devices to the gateway and it says I have internet connection but it’s not letting me act

Questions

207

1

0

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Data plan

I just payed yesterday but changed my plan to 40 instead and it charged me twice.

Questions

67

2

0

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Covid 19 extention

my phone was turned off. And I need an extention because I can't work because I was laid off from the gym I was working at.

Questions

77

1

0

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Pre paid Plan phone

I want to cancel the service, my question is.. If I stop paying the plan, is it automatically canceled? or do u need to cancel my account? Im not longer living in the United States and I will not longer use that cell phone.

Questions

611

4

0

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Relocation of gateway inside home without relocating fiber interface.

I am fortunate enough to have the fiber 1000 installation at my residence where glass fiber extends into my house from the node. However a multi week renovation will require that my gateway be unhooked/moved.  Is it possible to simply protect and leave the powered fiber interface in its curren

Questions

435

2

0

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In depth text messages

How can I see the actual content of text messages on a phone that is on my account instead of just seeing the number that was texting and whether it was incoming or outgoing? Is there a way to read the actual conversations?

Questions

88

3

0

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Exposed wires on underground utility box.

My husband accidentally ran over an underground utility box with the lawn mower. The wires are now exposed. Tried to contact AT&T, but couldn’t get through.

Questions

128

1

0

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Traveling abroad

I've been in Peru for the past 2 months, and I will be getting back to the States in March, will I be able to keep my number if I last topped up in early December? What's the longest I can keep my number for before adding some money to my prepaid balance? I want to keep my number

Questions

74

6

0

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Ebb how to sign up

I I was contacted last week on getting my phone bill paid through the ebb program I'm needing to know how to do this and it needs to be turned on soon I am on disability and SNAP benefits and I thought my bill was supposed to be being paid through this but so far not how do you check to see or apply

Questions

69

1

0

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Cannot access SBCGLOBAL.NET email

I cannot access two of my sbcglobal.net accounts. Recovery doesn't work.

Questions

143

1

0

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No at&t services available

AT&T laid 3 fiber optic cables last year across the road. Yet doesn't offer any service at all. DSL using old phone lines by a competitor and not adding new customers isnt available. How can I obtain service from AT&T?

Questions

447

5

0

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Upgraded plan to get 5g but just paid for my previous plan a few days ago

ATT, I just paid 55 plus tax a few days ago for my plan but I now needed 5g service so I upgraded to 75 plan. It says I just added 55 a few days ago so how do I simply just pay the difference to enable this new 75 plan to be recognized because now my service is down. Help please fix this issue. I ne

Questions

103

1

0

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Can I use my iPhone XR sim chip in my iPhone 7R?

Can I use my iPhone XR sim chip in my iPhone 7R?

Questions

47

1

0

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I kept connects 3G rather than 4G

I'm using Lg V50s thinq. Prepaid sim for 15gb, $40 plan. The plan suppose to connect to 4g but my phone keeps connect to 3G. And when I try to add the Apn setting and restart the phone, the message of  "Your attempt to connect to data service was unsuccessful". So when I went to the At&am

Questions

132

2

0

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Rebate not being applied, link never sent

I posted a question about a new phone rebate that hasn’t been applied despite MANY calls and trips to the store. At & t replied they’d like to help and made my post Private. They also said they’d send a link so they can help, that reply went to someone that was replying to my post. How can I get

Questions

39

1

0

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Son traveling over seas

What should I disable or enable so I don't get crazy charges from my son's iPhone 6 while he's overseas?

Questions

546

3

0

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My connection is diconnected

My unite-b142 worked fine up until a week ago.  I have 23 days left on my plan which is supposed to be unlimited (ipad landing) is where I go to purchase my plan. I tried to follow the alert my device is showing by connecting to a network how ever when I press connect nothing happens . I got another

Questions

102

2

0

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Shipper (ATT) set restrictions on shipping carrier (Fedex) so that I cannot make delivery instructions/change shipping address

Shipper (ATT) set restrictions on shipping carrier (Fedex) so that I cannot make delivery instructions/change shipping address.

Questions

400

1

0

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GETTING A NEW CELL NUMBER

AT&T deactivated my SIM card. After much haggling they sent another yesterday.  I did not get it.   Can I request and get another cell number and a universal SIM card. It may have been pilfered. I don't have access to my cell number and am having a hard time requesting one

Questions

105

2

0

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