I've had this constant issue for a week now where at least two or three times every hour the speed simply drops to zero for anywhere from a few seconds to nearly a minute. The connection is still there but nothing is happening. In command prompt it just shows up as "Request was timed out". I've alre

HI, I have an  AT&T prepaid service with autopay enabled. I have been using this service for 2+ years.I see that Autopay is failing every month. My service is interrupted till I make an additional payment in addition to the payment of my chosen plan.I am asked to pay $12 extra every month.What is ha

I switched over to U-verse Phone/broadband several years back, and have had continual problems with my broadband dropping out multiple times a day. As the problem continues, it gos from 3/4 times a day to almost every 15 minutes.I've had NUMEROUS technicians come out who have checked and replaced ev

A severe storm came through my neighborhood in Jacksonville, Fl on Friday 6/19/15. A large tree in a neighborhood park took down two major utility lines. This affected electrical power, cable and telephone (U Verse service). I called UVerse customer service on Satuday, 6/20/15 to report the outage.

AT&T has completely screwed up my service for the past 3 weeks. I have a hard time understanding why a company of this size cannot let customers in a large metro area know they are upgrading their system and it will cause service interruptions. I guess regular working people don't matter. Because of

Unfortunately, I have had some unforeseen financial hardship this month and am 11 days past due account for my att fiber internet. I was wondering how long I have until my service is cut off and/or my account suspended and/or closed entirely. I’d just like all the possible situations I am facing at

Saturday, 7/13/2019, I woke up to enjoy my weekend off. I started using the internet, and within 20 minutes, it stopped working. I figured, maybe it's just a miniature issue and it's just going out for a few minutes or so. I decided to go for a walk and run some errands, which lasted 4 hours. I get