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ActiveArmor VPN prevents call transfer from Wifi Calling to Cellular Tower

With AT&T ActiveArmor VPN active (listed as "Network" - "Safe Browsing" on the iOS app), calls cannot transfer from AT&T Wi-Fi calling to the cellular network and the device takes 60-120 seconds to be able to connect to a cellular tower for any purpose after leaving a wifi connection. All ca

Questions

 • Network Coverage

12

1

0

AT&T Green utility box on the easement on my property

I have a large green AT&T box on my property that has been tagged with gang graffiti. Will AT&T paint over or remove the tagging on the box? If not can I paint over it myself?

Questions

 • Community lounge

33

0

0

SGH-i537 Updates past 1-2017?

My Samsung Galaxy Active SGH-I537 last update was 1-2017, it is on Android 5.01. No more updates for lollipop or security updates expected?

Questions

 • Android

207

3

0

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Hacked!!! trying to look up Hackers Imie

I was Identity Thefted by 2 people I know. The cops and banks are not helping me much so its up to me to get to do the foot work... I know they got my wifi and ported my cell somehow to took over my Google account. I found this device on my Google thats def not mine and Im pretty sure its one of the

Questions

 • Other Phones & Devices

30

1

0

Closed

May I know that does AT&T offer strong security for websites?

Hello!I am searching for strong security for some websites of my clients. Let me know if AT&T offers strong internet security for websites?

Questions

 • AT&T Internet Equipment

21

1

0

Philippino Rep Kathleen Jewel

Howdy all, I have be dealing with AT&T for approx 10 years now and until last night I have never met a more professional, kind and polite Rep before til I met Ms. Kathleen Jewel. She works at the Philippines Call Center (I always ask). She answered my call (for reference I was adding 2 lines to

Questions

 • Account Features

62

3

0

Closed

cancelled account

cancelled account and suspended lines fraud team cancelled service and lines

Questions

 • Apple

59

1

0

Need to Delete Sub-Account

I have seen some posts which say sub-accounts cannot be deleted, that they need to be disabled for 90 days before they are auto-deleted (which is kinda silly). Other posts I have seen seemed to indicate that a sub-account can be deleted, there are actual steps to do so, but I cannot follow those ste

Questions

 • AT&T Internet Security

26

1

0

Breached Email

My email has been breached and even though I have changed the password 40ish times, the hacker still gets in. Is there a way to lock the account or something so nobody can sign in? Have been in contact with AT&T customer service for the last few days and the only thing they will assist me with is te

Questions

 • AT&T Internet Account

28

0

0

Calls from unknown numbers while I am on the phone

I have noticed recently that when i make a call from my phone (or others on my plan) inevitably I (or whomever initiated the call) gets an incoming call from an unknown number or i get SPAM RISK warning. What really bothers me about this is that it would seem the callers know when my phone is in us

Questions

 • Apple

47

3

0

Wireless Internet Website

I have tried several times to access URL http://att.wirelessinternet and keep getting error message. I am connected to my wireless internet device.  Does anyone have any suggestions or have the correct web address?  I would like to update the password on the wireless device.  Thank Y

Questions

 • Wireless Account

109

5

0

anyone victim of TERRIBLE Support and website services of AT&T

I have cell phone and internet with AT&T. Terrible website.. most of the links keep circling around and dont load. Its been 2 years, NEVER once I am able to install the Internet security suite. THey are ever ready to take payment, but terrible service,. Phone calls get disconnected, nobody cal

Questions

 • AT&T Internet Security

29

1

0

How to Improve Call Protect Spam Number Lookup?

I have an idea to improve spam number lookup in AT&T Call Protect. Right now I can’t do a hard press of a number to see if it’s legit or not. The only options when doing a hard press are (1) call the number or (2) cancel. What about a third option: "lookup" up the number hard pressed? if this

Questions

 • Account Features

19

0

0

Closed

AT&T Trade In scam

This is to bring to attention that i have had bad and pathetic service and potential fraud with AT&T trade in program. 1. My trade in device has been sent to AT&T on the address son shipping label but AT&T continues to deny having received the phone. i have initiated BBB consumer comp

Questions

 • Phone & Device Upgrades

71

1

0

Email Security for Small Business

How can we manage the email security of a small business? Is managed email security providers good options for our organization?

Questions

 • AT&T Mail Login & Security

13

1

0

SHM Profile created, applied but uneditable. Computers stuck!

I created a profile to shut down internet access on certain computers, but no longer need to do this. w-e-ell! It appears that does not matter! Active armor will supposedly start in a few minutes buuuuuut, never does and so never becomes editable. So I'm stuck with a profile I cannot edit and 2 com

Questions

 • AT&T Internet Features

13

1

0

Neighborhood Watch Camera - Flock - Pole help?

We have a Neighborhood Watch Camera currently in my yard with an OK picture, but I was told by Flock, the people who installed it, that it would work much better on the BellSouth Pole at the entrance ot the street. How do i get persmission for that? Its at the corner of Forestdale andHigh Point in S

Questions

 • AT&T Phone Equipment

54

1

0

5ghz device connected even with radio off? Weird Event logs. Please Help!

So new 1gbs fiber connection - mostly loving it except getting it to work properly with my network setup. My setup is Pace 5268AC (wifi disabled) -> Ubiquiti USG (DMZ+) -> Ubiquiti 8 port switch -> Ethernet and Ubiquiti AP AC Lite. Everything in theory is mostly working with some concernin

Questions

 • AT&T Fiber Equipment

250

2

0

0

I can't access the download link for Internet Security Suite even though I have 1gig fiber

I have tried every way I can think to log in to download the internet security suite which is available for internet subscribers. I have 1gig fiber so I should be eligible but I just get bounced back out or sent to an error screen. If I make it to the error screen it messes up my AT&T login so I

Questions

 • AT&T Fiber Account

56

1

0

Iphone Unlock

I purchased an Iphone that's from AT&T, I have the box and everything for this phone. I am trying to unlock it to use it with my carrier outside of USA (it is compatible with my carrier) but when i try to make the request through the portal it says a request has already been made but neither

Questions

 • Apple

69

2

0

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