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Can't change email password

I am trying to change the password on one of my sub accounts. I get to the screen, enter the email and click change password.  I answer the security questions and get to this page https://identity.att.com/identity-ui/fpwd/lander/preset I enter my new password twice using the requested characte

Questions

 • AT&T Mail Login & Security

130

1

0

Accepted Solution

Official Solution

Lewd texts

I am getting more and more lewd texts these day. What is AT&T doing about this?

Questions

 • Data & Messaging Features, Internet Tethering

546

5

0

Accepted Solution

Official Solution

CARE CODE: 201 [LU100]

IT KEEPS HAPPENING!

Questions

 • AT&T Mail Login & Security

36

1

0

Accepted Solution

Official Solution

Accessing a blocked website

I'm trying to access a website I know is safe. ATT blocked it and told me to add the address to my Exceptions Page....I've been looking for over an hour and cannot find the Exceptions Page...when I ask on chat or search, it gives me contract language or help with email.....this is a website....HELP

Questions

 • AT&T Internet Security

3.3K

22

Accepted Solution

Official Solution

Network locked / Fraudulent device given

I am from India. I purchased an iPhone Xs last year for my personal use from a local vendor. The phone worked perfectly for a year and suddenly stopped working in May. The network is locked and I cannot use it besides as a dummy phone. While searching for the reason and after the visit to the Apple

Questions

 • Apple

108

4

0

Accepted Solution

Official Solution

verified phone number linked to google 2 step verification

i no longer have the mobile number that i linked to my gmail 2 step verification.

Questions

 • Samsung

241

4

0

Accepted Solution

Official Solution

Odd UNSCHEDULED visit on a Saturday from AT & T Rep.

This past Saturday the 10th of October, we were paid a visit at our Townhome in San Diego at about 1:00 P.M. This visit was unannounced and unscheduled. The young man was simply wearing an AT & T Light Blue Shirt, and had a clipboard where he was making notes.  He was NOT wearing an identi

Questions

 • AT&T Internet Features

72

1

0

Accepted Solution

Official Solution

BGW210-700 Refreshes the web page every time I attempt to input the device access code

As stated in the title. Each time I attempt to access a protected page on the gateway, the access code seemingly does nothing. When I type it into the box and press continue, the page refreshes as if nothing had happened. There is no message saying the code was incorrect.

Questions

 • AT&T Internet Equipment

115

5

0

Accepted Solution

Official Solution

Hacking an old inactive att email. And it is connected to my current cell phone

What can I do about this? I tried att.com/myatt and the page wouldn't load

Questions

 • AT&T Mail Login & Security

79

1

0

Accepted Solution

Official Solution

Text Scam, How Do They Know?

A few weeks ago, I paid my wireless bill online. Immediately after I paid it, I get a text message that says "Latest bill processed, thank you for your support" and it was followed by a link. Thinking it was from AT&T, I click the link, fill out the survey, and pay the shipping for a free watch.

Questions

 • Wireless Account

21.7K

13

Accepted Solution

Official Solution

Android OS in flip-phones?

I have read conflicting information stating that some of the flip-phones offered by AT&T use an Android operating system. Here are my questions: 1. Do all three of these phones use the Android OS: KYOCERA DuraXE Epic SONIM XP3 AT&T Cingular Flip IV 2. If the phone does have an An

Questions

 • Android

1.4K

13

0

Accepted Solution

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Are the ActiveArmor security features active with IP Passthrough?

I have ATT Fiber. My ATT Fiber Gateway is configured to use IP Pass-through. When I first connect to the "ATT Home Manager" app I see a green checkbox that tells me the system is "Online and secure". Under "App Preferences" the "Activate Security" setting is "on". I do not use the ATT WiFi (it

Questions

 • AT&T Fiber Installation

715

9

0

Accepted Solution

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Reset to factory settings BGW210-700

I was subject to a phishing attack and let a scammer into my computer. I don't know if my router has malware but I want to reset as a precaution.

Questions

 • AT&T Internet Security

614

3

0

Accepted Solution

Official Solution

Time frame to replace an older modem/router

I have an AT&T provided device. It's been a workhorse.  However recently when I use a VPN for work I am starting to see some instability in the connection during the day.   Work has confirmed there is no problem with our VPN portal and that everything is green on their end for m

Questions

 • AT&T Internet Equipment

3.9K

7

0

Accepted Solution

Official Solution

Firewall | Security Options | Home Network Security

I've been trying to search for information in regards to what exactly the Home Network Security options does under the Firewall | Security Options section of the gateway admin site and cannot find any information. Would someone please either send me a comprehensive list of features or send a link th

Questions

 • AT&T Internet Equipment

1.3K

3

0

Accepted Solution

Official Solution

Enabling login page for default access 192.168.1.254

Questions regarding Nokia Arris BGW320-505 Hello, I want to enable a login prompt when accessing 192.168.1.254. I do not want to enable remote access to this device, across the internet. Simple ask is to not allow anyone in the device unless you have a username and password. Any help on this w

Questions

 • AT&T Fiber Equipment

117

1

0

Accepted Solution

Official Solution

Two Factor Authentication

I have an sbcglobal account. I am trying to set-up two factor authentication, but in my Account Security tab, the only option is to reset my password.  How do I go about adding two factor authentication?  

Questions

 • AT&T Mail Login & Security

255

1

0

Accepted Solution

Official Solution

DATAREMOTE 9070 WEB ADMINISTRATION PANEL ACCESS...

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

Questions

 • Other Phones & Devices

1.5K

5

Accepted Solution

Official Solution

PC Hacked

My pc has been highjacke/hacked. Can anyone help?

Questions

 • AT&T Internet Security

717

5

0

0

Accepted Solution

Official Solution

secure key email subaccount

I have three email sub-accounts for family members. I've recently updated my email clients to use the new Oauth secure key for my primary email.  So editing my email clients is not the problem.  However, I cannot find a way to generate a key for these sub-accounts.  I can get to the

Questions

 • AT&T Internet Security

194

2

0

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