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Demanding Assistance, Unhappy AT&T Pre and Post Paid customer who has been scammed

Someone in your company who speaks English and that has a basic understanding of business ethics needs to call me as soon as possible. After dozens of attempts with your call center arguing with who knows out of some foreign call center I am now motivated to hire an attorney. HEY AT&T, mid last

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99

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Outside salesman promised a price of total bill if I switched providers, bill is $95 higher than promised price, and without insurance.

In March of this year, I was approached at a Kroger by two young AT&T outside salesmen, (Emmanuel was the one that logged my sale). He asked about my current service provider and if I would consider switching.  I told him what I had with T-mobile, how many lines, and what phones we had.&nb

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199

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Not legit company

I traded in my iPhone 14 Pro Max for an iPhone 15 pro max and was told I only had to pay off what was rest of the $1000 trade in value but now I’m looking and they never gave me any money off and I’m responsible for paying $1500 instead of $500.

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39

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AT&T sent me a Visa Debit reward card with ZERO balance -- I will be calling to cancel tomorrow morning because of this scam

I ordered AT&T Fiber with the promise of a $150 reward card. I received the card and called to activate it. After doing so, it said I had "zero balance." The card doesn't even register with the online rewards center (rewardcenter.att.com/reward). I have liked the service so far, but will have

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70

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Daily Emails from AT&T

I have been getting daily e-mails from AT&T titled: "AT&T Universal Card: The Latest Scam - What You Should Know", over the past 2 weeks.  Is this a scam?  I have been deleting them.  I thought about reporting them as Spam or unsubscribing, but then I may not get my legit ema

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155

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Another exchange scam victim

Upgraded my Iphone 13 to a 15, sent the phone back (dropped off at USPS). Time went past, received a notification and the credits started hitting my account. Not sure how that all works, I had iphone upgrade plan etc. Then around 4 weeks after, received a parcel from AT&T with a letter saying I

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279

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Yahoo Claqssic version upgrade request, scam or not?

Received this email today which sounds like the phishing scam mentioned in previous emails so checking to see if this one is a scam or valid request. Sender address was [email scrubbed]. Thanks so much Dear User, The Classic version of your Yahoo Mail will be replaced by our new v

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44

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Scammed by In-Home Expert. What to do next?

I am hoping to get some help resolving a bill that is way higher than promised by the in-home expert. She is not returning my calls or texts, and I have not been able to get a hold of her manager either. AT&T Support says they cannot help with the issue, as they cannot honor offers made by in-ho

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205

20

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Closed

TRADE IN SCAM!!!

Was up for an upgrade so shopped for new phone, originally ordered iPhone 14 plus bc was with “no trade in”, selected pick up in store option bc said was in stock. Turns out that was first deception by AT&T…waited week for phone that was supposedly on the shelf to be “ready for pickup”, then got ema

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2.8K

16

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Someone sold me an iPhone that the owner later reported as stolen.

The guy told me that he had an iPhone that he could sell me.The guy told me that he had an iPhone that he could sell me.He told me that he left it cheaper for me Because it was used but literally new. He also told me that he was free from the factory. So I told him that it was okay that I bought it

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256

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AUTO WARRANTY CALLS

Why am I having to block at least 3 to 6 calls a day about an auto warranty. AT&T it's time you stop these harassing calls from coming through. 205-647-7949 205-647-2810 205-647-1609 205-647-7393 205-647-7269 205-647-7949 205-255-1031 205-587-3097 631-776-4280 205-589-7209 205-273-

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64

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Phishing

I received the following email:  is it legit or phishing? By ​

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23

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International Travel Add-On: Falsely Advertised on AT&T's Website?

I checked the map (see screenshot below) and prior to traveling to Curacao, once I landed I paid for the week-long international travel add on. This map clearly shows that Curcao is included, but when I called the AT&T service team member said that it wasn't and that his map was different and th

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Buy locked Iphone

Hi ! My name is Oleksii I am from Ukraine. 3 years ago i bought Iphone 11ProMax but some times later I undertood that this device was locked. I use it with r-sim but now i can't do it and my phone doesnt work. i cant buy new phone. Can you help me with Unlock ? i find it in your web-site that ex-own

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26

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Someone has new account with hubby's number

Soooo.. our family has been with Cricket for about 7 almost 8 yrs. Same numbers. His phone has been doing weird stuff so we decided to reverse search it. There was an account opened with his number under cingular wireless. How is this possible and how do we get it fixed???? My hubby isn't tech savv

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50

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Email scam?

Received an email saying old version of AT&T mailbox is closing as of today and asking me to click on UPDATE or my account will be closed. Is this a scam?

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130

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prepaid Fraud Dept

I need the prepaid fraud dept phone number, Please. :)

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51

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Charged for damaged device even though phone was in perfect condition.

My phone that I traded in (iPhone 14 Pro Max) was in absolute perfect condition. Zero damage at all. Yet still was charged over $800 on my bill for what is described as “damaged”. There’s no way that it was damaged. I followed everything to a “T” and went as far cleaning the phone with a microfiber

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118

6

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Want to cancel the order. Was lied by the representative.

I just ordered an Iphone 15 pro max (order no : ( Edited as per the community guidelines )) on my account . Already have 4 lines. Wanted to add a 5th one. Called att, and specifically asked about the total amount that would be added to my current bill (which is $203). I asked it about 15 times in 40

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78

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ATT - shamlessly scamming, preventing actual feedback, and generally terrible interface. adding things to my account I didnt order!Stop

First, this isn’t intended to be an “I’ll use every dollar I earn to short your company. Don’t care if it makes me destitute.” Aggressive writeup, this is a “Get it together” & “Fix you (Edited per community guidelines)” message    Two goals today for ATT: First, for context, here i

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