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Military Unlock not processing

When a servicemember deploys is it Att&t's policy to unlock the device? If so, and deployment orders are requested what should servicemembers submit? I've been in the military 10 years, 4 deployments and not once have I been issued deployment orders...they are not a thing. The only orders we rec

Questions

1.5K

4

0

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How to redial second to last number called?

How to redial second to last number called? Mother with dementia called wrong number, gave them all sorts of personal information, and I need to figure out what number she called.

Questions

735

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ATT IS SCAM

I got an iPhone 14 pro with them and trade in my iPhone 11 pro. They split both into 36 installments, the problem is that the ATT sign where I live is the worst, at my place is SOS almost the entire day. To port out you need to pay off the phone, but then you lose all the trade in remaining instal

Questions

1.1K

12

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Name used to register new number

I received a phone call this morning, the caller claimed to be AT&T employee and gave me his information (Mark, employee ID: 915646) They claimed that a new number 626 757 9359 was registered under my name on Mar 1, 2023, and it was then used to send scams. What was concerning is that they k

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627

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Unwanted texts from mms.cricketwireless.net

I posted my phone number in a "for sale" ad on craigslist. Got a spam/scam text from 1410100XXX. Fine - I can block one number and move on.   BUT, somehow the scammer messaged many people the same thing, and now I am receiving all the replies to the scammer's original message, all from different 141

Questions

18.1K

28

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Closed

Unlocking Iphone that is not fully paid off yet (I'm not the original owner)

Hello, I bought a Iphone XS MAX a while ago on Facebook Marketplace, and that is carrier lock with AT&T, so far I didn't needed it to be unlock but now that I moved to France I would like to be able to use my phone. When going on the unlock page of AT&T it give me this message "Looks

Questions

11.2K

17

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can ActiveArmor enforce a two-digit challenge question or similar CAPTCHA technology?

I am investigating cell phone anti-SPAM solutions, and am wondering if ATT ActiveArmor supports any kind of CAPTCHA technology? For instance some anti-SPAM software allows me to add my contacts to a whitelist.  If a legitimate call comes in from an unknown number, the caller is challenged t

Questions

33

1

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Random text

Hi. I randomly got this random text. I clicked on it. But did not click on the pic or links. What should I do?

Questions

36

4

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I'm starting to grow a strong disdain for AT&T and their seemingly intentional methods of assuring you make zero progress toward resoluti

First, I bought a couple phones from somebody I know. I then opened an AT&T business wireless account, to which I added/ actived 3 devices total. A few days later I traded in my old S22 Ultra  for an $800 bill credit. The next morning, all three devices were dosconnected and  as I lat

Questions

60

2

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Dispute open for phone exchange

I returned a brand new phone and I'm being charged $425.00. I spoke with an agent and a phone was returned on time and never credited to my account. When AT&T  fixes the issue, I will pay my outstanding bill.  Please notify me when this is done, so I can pay the balance. If service is

Questions

47

13

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Never got phone, never got a refund

In 2018, I bought an iPhone 8 Plus 64GB Rose Gold, Paid the $699.99 in FULL. Phone showed delivered, but it was never delivered. I contacted AT&T and they opened a case. I eventually got an email saying they got the phone returned back to them, and still had the audacity to not only tell me I wa

Questions

30

3

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Carrier unlock

Hi. I’m from Ukraine. I bought iPhone 12 Pro Max from unofficial local seller like EBay because we don’t official Apple Store in my country. Seller said that it is neverlock but it is locked to carrier AT&T. I tried to unlock it online but it says I can’t do it because of payments. Phone is

Questions

38

5

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Suspicious email -- from an att.net account. Any chance this is legitmate?

Got an email from address "[email scrubbed]". Has the "Currently - From AT&T" and "Yahoo" logos at the top.  Tells me I have been ignoring messages to upgrade my email address, and that my address ([email scrubbed]) will stop receiving emails in 48 hours if I do so.  Naturally, there

Questions

693

5

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Directv refund

My name is John cumbie, service address (personal information scrubbed). I canceled my service about 3 months ago. I have spoken to numerous people since then and they all said refund was being sent, but still no refund. I demand my money in writing. If it were reversed you'd send me to a collection

Questions

63

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How to contact someone in the US.

How can I contact someone from AT&T from the USA that can help with billing issues due to fraud after the fraud department supposedly fixed the problem but now more is wrong? I seriously think I will not be with AT&T much longer, especially if this can not be handled by today.  I've ca

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29

5

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How to get a VALID response from AT&T

As a first responder, I joined the FirstNet AT&T program 04/16/2022. I left T-Mobile after 15 years with then & never one had a problem. Not once! Now - all I have had with AT&T FirstNet is problems. Transitioning to the program itself wasn't a problem. However, I must say the guaranteed

Questions

52

2

Accepted Solution

Can I change from a business to a personal plan

On Thursday Oct 30 2023, I went to start an at&t phone plan but, the manager GARRETT L. at: (Edited to remove personal information), Savage, MN put me on a plan I did not agree to. I finished serving a deployment (currently have my dd214 for proof as well as my original orders) and he put me on

Questions

24

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Official Solution

Scam SMS from rotating/changing numbers

What is ATT doing to address scam and spam texting? Literally dozens per day on occasion. Almost always 2 to 5 daily...mostly political scam/spam/fraud. I use the "Active Armor" to report and block these even though ATT does not list a category for SMS scam/spam/fraud. We must devise our own work-a

Questions

38

3

Accepted Solution

AT&T target reps LIED about paying off our previous carrier bill

Came to target where AT&T reps were running a back to school promotion. Before switching and while asking all kinda of questions to these two reps we asked : we still have an outstaying balance for our phones from our current carrier so we are not sure if we want to switch. The rep said on our f

Questions

44

6

Accepted Solution

ATT says RECYCLE equipment, no need to return it. BUT CHARGED ME FOR NOT RETURNING IT and CANNOT GET CUSTOMER SUPPORT FOR CLOSED ACCOUNT

This is the email I recceived. Seems pretty clear I DO NOT have to return my equipment. Now I am being changed for not returning it. (Edited per community guidelines)??? And when I call the support number no one can help me since my account is closed. SO I guess ATT will just ruin my credit and send

Questions

247

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