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How to get a VALID response from AT&T

As a first responder, I joined the FirstNet AT&T program 04/16/2022. I left T-Mobile after 15 years with then & never one had a problem. Not once! Now - all I have had with AT&T FirstNet is problems. Transitioning to the program itself wasn't a problem. However, I must say the guaranteed

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can ActiveArmor enforce a two-digit challenge question or similar CAPTCHA technology?

I am investigating cell phone anti-SPAM solutions, and am wondering if ATT ActiveArmor supports any kind of CAPTCHA technology? For instance some anti-SPAM software allows me to add my contacts to a whitelist.  If a legitimate call comes in from an unknown number, the caller is challenged t

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Never got phone, never got a refund

In 2018, I bought an iPhone 8 Plus 64GB Rose Gold, Paid the $699.99 in FULL. Phone showed delivered, but it was never delivered. I contacted AT&T and they opened a case. I eventually got an email saying they got the phone returned back to them, and still had the audacity to not only tell me I wa

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AT&T target reps LIED about paying off our previous carrier bill

Came to target where AT&T reps were running a back to school promotion. Before switching and while asking all kinda of questions to these two reps we asked : we still have an outstaying balance for our phones from our current carrier so we are not sure if we want to switch. The rep said on our f

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Target scams with att

Hey I know i might be late on this to yesterday my dad who doesn’t know much english just keep that in mind. Some employees (there was two but only one came up to us). He asked my dad the type of phon he had and company so my dad told them. My dad therefore said he is in t mobile but he has a old ph

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Is this a scam: Changes to your AT&T Email, Website, and Fax Services

Folks, My email, internet access and web hosting for my personal domain has been provided by AT&T for almost 20 years now. Since early December I've been receiving increasingly urgent emails from a company called Digital Space claiming AT&T is discontinuing this and I need to transfer my

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ATT says RECYCLE equipment, no need to return it. BUT CHARGED ME FOR NOT RETURNING IT and CANNOT GET CUSTOMER SUPPORT FOR CLOSED ACCOUNT

This is the email I recceived. Seems pretty clear I DO NOT have to return my equipment. Now I am being changed for not returning it. (Edited per community guidelines)??? And when I call the support number no one can help me since my account is closed. SO I guess ATT will just ruin my credit and send

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AT&T sent me a Visa Debit reward card with ZERO balance -- I will be calling to cancel tomorrow morning because of this scam

I ordered AT&T Fiber with the promise of a $150 reward card. I received the card and called to activate it. After doing so, it said I had "zero balance." The card doesn't even register with the online rewards center (rewardcenter.att.com/reward). I have liked the service so far, but will have

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Yahoo Claqssic version upgrade request, scam or not?

Received this email today which sounds like the phishing scam mentioned in previous emails so checking to see if this one is a scam or valid request. Sender address was [email scrubbed]. Thanks so much Dear User, The Classic version of your Yahoo Mail will be replaced by our new v

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Can't Unlock my iPhone its carrier locked

I punched this device from abroad and I accidently got a locked iPhone from the seller. I got to know this after I came back to my original country, later after 1.5 years through apple support I was informed that it is locked with At&t. I then requested At&t to unlock it through its free web

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Outside salesman promised a price of total bill if I switched providers, bill is $95 higher than promised price, and without insurance.

In March of this year, I was approached at a Kroger by two young AT&T outside salesmen, (Emmanuel was the one that logged my sale). He asked about my current service provider and if I would consider switching.  I told him what I had with T-mobile, how many lines, and what phones we had.&nb

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dissatisfaction with the service

Dear AT&T Wireless, I am writing to express my dissatisfaction with the service I recently received from your company. I recently visited the AT&T kiosk located in Walmart on Philips Highway in Jacksonville, FL in search of a new cellular provider. While the representative was very helpful

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$1 or $2 a day plans

Cannot change my plan either on line or via 611 I am only offered smart phone plans. Why is this so? Why can't I self serve changing this option? You may offer to speak with a customer service rep but having waited on hold for hours for the last several months to change the plan I capitulate to just

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Device trade in

I’m curious as to why I’m not getting at least $200 credit for my iPhone I traded in. I’ve fought with them for over a year to get the full $800 credit for my phone and I was scammed saying “the find my iPhone wasn’t turned off”. So once I finish paying for this phone, a lawyer will be involved in a

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Phishing

I received the following email:  is it legit or phishing? By ​

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AT&T scams

They never give you the promotion when signing up you’ll receive a 100-200$ visa. Full of lies. If you miss your bill by a couple days they give you a fee and it keeps adding up even though there is no service to begin with. You talk to a representative about putting your account on hold since you a

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AUTO WARRANTY CALLS

Why am I having to block at least 3 to 6 calls a day about an auto warranty. AT&T it's time you stop these harassing calls from coming through. 205-647-7949 205-647-2810 205-647-1609 205-647-7393 205-647-7269 205-647-7949 205-255-1031 205-587-3097 631-776-4280 205-589-7209 205-273-

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Manufacturer knowing that a device has an issue after the warranty has ended.

The Z fold 3 and 4 has the black line of death in the middle of the inter fold screen. The customer don't know until there factory warranty run out and down the road you have a black line in between the fold that the consumer have to paid a  deductible to get it fixed for the manufacturer prob

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Email scam?

Received an email saying old version of AT&T mailbox is closing as of today and asking me to click on UPDATE or my account will be closed. Is this a scam?

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International Travel Add-On: Falsely Advertised on AT&T's Website?

I checked the map (see screenshot below) and prior to traveling to Curacao, once I landed I paid for the week-long international travel add on. This map clearly shows that Curcao is included, but when I called the AT&T service team member said that it wasn't and that his map was different and th

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