Would you trust a message that says "Hi, It's AT&T. This is a courtesy notice to replace your SIM card before our 3G Voice Network shuts down in February 2022" and it provides a link asking for personal information to get a SIM. It says "Your AT&T Prepaid phone will STOP WORKING". (I did NOT

Has anyone else had their $150 rewards stolen and used the very next day after it was issued?  Mine was issued on 10/26/21 and the very next day it was spent/stolen/used at Eden's Market in New Mexico and I am being told there is no way for them to replace the stolen card/money and that they can't e

I live in a completely different country - not even an American citizen. No idea what AT&T even was until I kept getting billing info from them. Am unable to fill out the fraud form as I need a security number - whatever that is??? This is the email I get sent. It doesn't have my name attache

AT&T is NO better than the scammers from India who call & scam people out of their money! They just stole from my children and I. Silly me for forgetting to turn off auto pay when I switched carriers. They billed me for an entire month of service. I used THREE DAYS of that month. They still

I lost my actual drivers license but have a paper ID. Can I walk into an ATT mobile store with out a photo ID and purchase using my account? What other types of ID does ATT mobile stores accept?

I have received 3 $100 reward cards, we activated them and they are showing a $0 balance. I thought it must be a mistake so I verified all 3 card have a zero balance. We have done nothing but activate them. Also, tried to call customer service but they are closed over the weekends, so instead of bei

I am assaulted EVERY DAY by multiple phony text messages coming from nearby area code 469. HOW DO I STOP THEM?? I block the numbers as they come in, but there's always another number.

Since the first of the year, I’m experiencing an increase of non spam emails going directly to junk mail (News alerts, purchase confirmations, etc.). I move the emails from junk to the inbox and they persist in going to junk. I’ve also added the sender addresses to my address book. In what I’ve see

Hello, My iphone 13 was stolen by a clever person who is probably capable of hacking. He was able to get my icloud password while watching me try to enter it on findmyiphone. He disabled findmyiphone. I reported the phone stolen, I changed my icloud password, but I'm worried that the iphone is

Hello,Recently I recieved text (June 2nd, 3:38 AM) saying that I have changed my pin number. But I have not done this. I tried to call the Service Center but it took me so much time to connect. Hence I post at here.I am worried someone hacked into my account. Could you help with this issue?Sincerely

I received a call last night from "Ellen" with The Story House saying I had won a year of free wireless service as an entrant in one of your recent sweepstakes. She followed up with an email with several documents that I need to sign and return within 3 business days.  I recall registering for

Nowadays, we have to be careful how we share how information. Everyday scammers are attempting to get that information. They can call, they can send letters, and they can even send emails. Did you get an email and not sure of the legitimacy of it? Does it sound too good to be true? Learn what to loo

Reembursement and or return to unaffected payment amount is requested due to unauthorized user, who  through my at&t wifi account, was able to also attain my banking and other private accunts. Due to this breach in security through this at&t internet account, my autopay for my home wif

I bought my phone from someone else, but it has been locked. What should I do? It is in arrears after checking

As I've seen in this forum many of you have been experiencing the same error and endless loop of trying to login with your provider AT&T the past few days not been able to enjoy HBO Max. After 8 extremely long support calls to various departments and getting transferred numerous times getting no

I closed an ATT landline account a while ago, and some time later ATT sent me the refund on my unused negative balance in the form of a Northlane.com debit card. But I didn't really pay much attention to it. But when I went to activate it, it didn't work, and then I noticed it expired, valid through

A few weeks ago, I paid my wireless bill online. Immediately after I paid it, I get a text message that says "Latest bill processed, thank you for your support" and it was followed by a link. Thinking it was from AT&T, I click the link, fill out the survey, and pay the shipping for a free watch.

I am an AT&T internet customer, and I pulled up the website and started a chat to ask about a charge on my account. They answered my questions very thoroughly, and then offered to save me money by signing me up for a 'Free' trial of Direct-TV, for which I would pay $30 a month for three months, and

This looks like other scams that threaten loss of service if you don't upgrade. BUT this one comes from [email scrubbed], which looks genuine. AND it's not demanding immediate action. Full text of email follows Dear User,We're making improvements to att.net Mail!On or after April 30,2023, through

I was subject to a phishing attack and let a scammer into my computer. I don't know if my router has malware but I want to reset as a precaution.