Please tell me why att can't open my account to tell me what I'm being charged for? 7 years later, after switching to T Mobile and they paid for the switch, which is why I have the same phone number. But this is the 3rd credit agency you've attempted in 7 years. Sick of you people attempting to ruin

I switched from Verizon to AT&T in May 2020. We brought our own phones. We have 3 lines. I specifically told the guy helping us at the store I did NOT want insurance on any of the lines. 2.5 years later I find out I’ve been paying for it this whole time! $1350 in insurance I didn’t approve.. I k

I have an iPhone. I do not want to block calls from anyone not in my contacts.  There are many times I need to be able to get calls from a service provider, a friend of a friend, a doctor, a car repair shop, or someone wanting to consider hiring me - and those people would not be in my contact

My wife received a phonecall at 5pm Wednesday from ATT that a suspicious order of 2 iPads was made, but she confirmed her identity and said we did not order them, and ATT said they cancelled the order. ATT said the order was made out of state, for the 2 iPads to be delivered to a residence (not our

I was scam by AT&T for my two iPhones trade-in rebate. After waiting months for my rebate credits and spend couple hours with different service department, I only get merely $315 courtesy credit instead of whole $1,600 trade-in credit. AT&T customers service person told me since my two trade

On Friday I decided to get the new iPhone 14 Pro with best buy because I have total tech and it's cheaper to buy ur iPhone from Best Buy instead of ATT etc. I also ported my number to ATT using the best buy website.(worst mistake ever). So I got the Phone on Monday night (Sept 19th) & went insid

Hello att support/public defenders, I am currently experiencing internet redirects, graphics lags, large data usage spikes, and phone static during calls. Also, my phone apps have not been functioning correctly. Sometimes I dont get notifications for things that are important even though I have upd

Does anyone have experience with this one? I assume it is just a scam trying to get me to click the text and the link, but how can I be sure? Thanks!

I'm a customer of other mobile network. After seeing an offer on AT&T official website - $1000 credit for google pixel 7pro with eligible trade-in, I thought to shift to AT&T if the price is low. I went to the store to check about this and the representative said he gonna waive activation fe

We are being charged for a returned cellphone which was ordered under the upgrade on an existing line. Phone was returned with AT&T label in March, but because we didn't write down the tracking number, we are being charged $800.  Spoken with more than 5 different people who tell me it will

Scam(?) emails from ATT, Yahoo, SNET, ATT-Mail, AOL informing me of some change and a threat to terminate my e-mail account. Some are obviously bogus by the sender's e-mail address, others look legitimate. I receive many of these every single day and send them all to Abuse@ and then tag them as Junk

I've been with ATT for over 20 years. It seams every year I find new "add ons" to my bill. Last month someone(not me or from my family) added the $9.99 2tb cloud to one of our lines. I caught it after 5months, called was refunded 3months. Now I see the " Next" feature was added to 2lines I just upgr

I canceled my AT&T DSL back in 2015. Last week, my AT&T data was used by fraudsters in an attempt to open a credit card. I know this because the email address they used was unique to my AT&T service (the email looks like att@<my personal domain>.com). Also last week, I started

Both of my trade in devices were stolen by ATT replaced with flip phones on trade in. Att has been running me in circles for months now. They didn’t even tell me they marked as recycled. Now I keep getting transferred and told I can not be helped. So two 1,000 credits. People stop using att trade in

I have been dealing with this since April of 2023. I have no network connection thus the wifi calling dose not work. The phone speraticly Connect to the network randomly as I drive around town.. I have spoken to all levels of Tech Support. They finally concluded that it was 4 towers that are down in

I have been getting text messages on my phone that are not targeted for me.I searched the internet for my phone number and found that another person has the same phone number as me.The search said that New Cingular Wireless Pcs LLC was the carrier.How do I stop this?

I switched to AT&T after being promised trade-in credit for 2 devices. Both devices meet all the terms & conditions for the credits: devices are paid off, eligible device types, both devices function perfectly, etc. When I look on the "check the status of your trade-in" link at AT&T, the

This is an ATT Wireless / DirectTV promotion. I have spent 40 years in Information Technology and this is a very, very good scam. I have received several calls from "spoof" AT&T [EDITED] that I have been ignoring. The voice mail reads:"Hi I am calling you from AT&T DIRECTTV to let you know t

ATT stole my Samsung Galaxy S20 and then decided I owe them $700 after tolerating sub standard service for over a year. They refuse to credit any money for the old phone and then claim I have to stay with them another 4 years to be at zero. This company is a thieving lying scam and I will be paying

In November of 2022 I traded in my iphone 11 pro max for a new phone with a promotional credit of 800 dollars. After not receiving the promotional credit  I phoned in May 2023. I was on the phone with an AT&T rep for almost two hours. Initially they said I didn't return the old phone. I ad