UNWANTED AND NOT AUTHORIZED SALESMEN***SCAM*** Why are in home experts allowed to come to your home without customers consent? Why do in home experts enter your home under false pretense? There's no soliciting in our neighborhood so sending out a in home expert who states they are here to s

About two weeks ago, we had an AT&T repair person come to the house to fix a problem with our Internet service. The technician was accompanied by a “in-home expert“ who pitched us on a new wireless phone service. They promised all sorts of discounts and trade in credits, so we signed up for the

having same issue. go in for a good deal, receive the "better" updated phone, turn in my perfectly good phone.  take to the drop off location with Fed Ex, now all of a sudden, no record with anyone.  Store, At&t, USPS, Fed Ex, no one.  And now after 15 years of being a Customer,

I paid off my phone in the amount of 1391(not sure why so high) but I paid and I was told my phone would be unlocked instantly. That never happened, called the next day, was told 24-48 hours. I then called back and was told the same thing. 1 week later I called again and was told that since service

When I traded in my iPhone 11 in October 2021, I was given a $1,000 credit for the phone. I purchased an iPhone 13ProMax. I was told I’d be put on an installment plan, pay $30/month and be credited $27/month for 36 months. After 18 months I want to upgrade to an iPhone 14ProMax. I was told I would n

ATT has the worst customer sevice. They hire bunch of people from poor countries for phone support. They dont even speak or pronounce words properly. They keeo saying thanks for no reasons. A guy yelled at me for asking and telling that he is wrong. And they call it customer service. ATT is a fra

An account was fraudulently opened in my husband's name. We believe a costco kiosk worker opened it for commission. We have spent over a month trying to close the account and return the IPad that was sent. We have filled out police reports, gone to corporate, filled out all the required forms, and w

I literally just got this text message like 5 mins ago. Claiming I can enter to win $100 gift card and all that. Like so I went looking into more and really seen how this is a fat scam. Beware people just really be careful what you could maybe be opening ... Good luck to all that has had this mess

AT&T pulled the whole, we haven’t received your traded in device form 6 mo the ago so now we are going to add these extra fees to your account, back at the end of July for an iPhone 12 that I traded in via USPS back in February 2023. After talking to many reps that could not help me I started ma

fraud at&t help support fraudulent action stealing active sim card account and information

On Thursday Oct 30 2023, I went to start an at&t phone plan but, the manager GARRETT L. at: (Edited to remove personal information), Savage, MN put me on a plan I did not agree to. I finished serving a deployment (currently have my dd214 for proof as well as my original orders) and he put me on

I placed an order online when there was better offer compared to what it is now. They delayed the online order till they made sure I don't get the offer. After that they made the same order over phone. When I call some say they will match the offer, some say they won't. No clue what is going to happ

My service has been disconnected for whatever sinister reason AT&T is up to this time around. I'm on the low income, AT&T "Access", $5 per month plan for folks on foodstamps (fairly severe handicap), and when they aren't getting much money from us this can happen. The way this normally works is they

For well over a month now, ATT refuses to complete my repeated request to unlock my devices and allow me to leave their service. I have invested at least 12 -15 hours of my time invoved on various chat sessions (I have all of the transcripts) as well as phone conversation (I have detailed notes).

I was convinced switching from Verizon to AT&T was the best option for me. I couldn’t have been more wrong, everything was fine until they couldn’t locate my family’s trade-ins. Not a single employee, not even the man that set up my plan can help me resolve this issue. Why is this such a problem

Good morning,My son is on his first deployment and did know using apps while out to sea would charge a lot in data usage. He is on my plan and we were charged $723.21. When I called the first time all att tied to do was sell me more stuff and told me it wouldn't show up until the next pay period bu

I noticed that ATT had an online offer for both the iPhone 11 Pro Max, and the S20 Note 5g. I have a family plan with 4 lines, and all 4 of these lines wanted to upgrade and this promo was way better than Verizon's upgrade so I decided to try ATT.  I was advised to place 2 separate orders by t

I'm still paying monthly installments for a phone, but I traded in a phone for supposedly $800 in credits. But it still only says "started". I did a chat session with somone at att and they confirmed the trade in was received and that they finished the evaluation. But I have yet to receive any credi

I had 2 landlines for over 10 years. Last month, we decided to get rid of our "home" line because of the need to save money during Covid. I was paying about $186 a month for both lines by using the "ALL DISTANCE" plan on the home line and the "COMPLETE CHOICE INHANCED" on the 2nd line. My first bil

DirecTV Stream app should be added to Xbox, PlayStation, and LG content stores. Microsoft store should have DirecTV Stream. Seems like it may affect the bottom line if you're not having people sign up for wireless TV boxes, but most people already have things that should be compatible with the app,