6/30 @ 11:25 I started a chat with support (Patricia) based on what I saw on the ATT site. It seems I could upgrade my plan for $10 per line, but then get a $10 per line discount, making my bill exactly the same for an upgraded plan. Patricia confirmed that: Patricia : I can see here that you have E

DirecTV Stream app should be added to Xbox, PlayStation, and LG content stores. Microsoft store should have DirecTV Stream. Seems like it may affect the bottom line if you're not having people sign up for wireless TV boxes, but most people already have things that should be compatible with the app,

Y'all got a service where I can using my email account send a text message to an AT&T customer. <cellnumber>@txt.att.net This service is useful and cool but completely abused to send spam. Trying to report these spam messages to 7726 doesn't work. 7726 asks you to enter the originating

On Friday I decided to get the new iPhone 14 Pro with best buy because I have total tech and it's cheaper to buy ur iPhone from Best Buy instead of ATT etc. I also ported my number to ATT using the best buy website.(worst mistake ever). So I got the Phone on Monday night (Sept 19th) & went insid

ATT has the worst customer sevice. They hire bunch of people from poor countries for phone support. They dont even speak or pronounce words properly. They keeo saying thanks for no reasons. A guy yelled at me for asking and telling that he is wrong. And they call it customer service. ATT is a fra

I called into Customer Care on June 13th to ask about a phone installment. Instead, "Jerome G" insisted I upgrade to the "Elite Plan" because my current 30GB plan was overcharging me. He told me I currently paid $220 for my two lines, but with this new promotion, I'd only pay $212.34. He said it inc

ATT SAID THEY WERE SENDING A NEW PHONE. THEY DIDNT. THE GOOD THING ABOUT MODERN TECHNOLOGY IS I RECORDED IT. SHOULD GET INTERESTING, SEEING AS THIS IS THE 7TH TIME BEING LIED TO BY ATT. DOCUMENTED AND RECORDED.

I switched from Verizon to AT&T in May 2020. We brought our own phones. We have 3 lines. I specifically told the guy helping us at the store I did NOT want insurance on any of the lines. 2.5 years later I find out I’ve been paying for it this whole time! $1350 in insurance I didn’t approve.. I k

ATT sales consultant K. S. (hereinafter i will not write the names but just initials of ATT personnel in order not to provide their private info) from the Att store # 121409  took my ssn and driving license to open new att account for me. Im still using the account that he opened for me. However, as

I received an occasional email with the Subject: Heads up! Your AT&T account still has a balance due from AT&T Account Management <[email scrubbed]>. I login to check my account finding there is no balance due.

Both of my trade in devices were stolen by ATT replaced with flip phones on trade in. Att has been running me in circles for months now. They didn’t even tell me they marked as recycled. Now I keep getting transferred and told I can not be helped. So two 1,000 credits. People stop using att trade in

I am in a group plan along with 10 of my other friends. and we all have the same username and password for att app and att thanks app. now if one person uses the movie offer the other 9 plp are not eligible r to use it ? I called customer care and they suggested froup owner to create a new id for

I got an email from "att-services.cn.1671526685 @ emailff.att-mail.com " , Is this a legitimate email or a fake phishing email?

Since the end of December my fixed wireless service has been terrible. I am experiencing 20% to 50% percent packet loss. Huge latency, right now, into the 1000s. Can't watch videos or even game. Just regular surfing websites is almost like the old dial-up days.Had a tech come out. Told me that

Hello,Today in the morning I found three e-mails from you in my mailbox from AT&T Account Management:- Asking to confirm my e-mail- Placing order / finishing registration (for account ending in 3099) - Paperless Billing Enrolment Confirmation I need to mention that any of this recently purchas

I am looking for a call blocking service or feature for my 90 yr old parent's phones.  They get scammers, con-men, posers, and other unsavory people preying on them daily.  Ridiculous!   Is there something out there, or a feature on their phone or through their provider (ATT) that is useful?

Hello, I am reaching out for help because I feel like leaving AT&T after this horrible experience after being an AT&T customer for over 20+ years. This is what happened:  I went on a cruise out of the country from Apr 17- Apr 24, 2022 (from New York City to Bermuda and back) On the

UNWANTED AND NOT AUTHORIZED SALESMEN***SCAM*** Why are in home experts allowed to come to your home without customers consent? Why do in home experts enter your home under false pretense? There's no soliciting in our neighborhood so sending out a in home expert who states they are here to s

I have an iPhone. I do not want to block calls from anyone not in my contacts.  There are many times I need to be able to get calls from a service provider, a friend of a friend, a doctor, a car repair shop, or someone wanting to consider hiring me - and those people would not be in my contact

Dear Wendy Swan,Congratulations! Your recent purchase of AT&T servicequalifies you for a AT&T Visa® Reward Card*.It’s easy and quick to claim your reward online.Just follow these steps: I did so, and the reward has been "disqualified" FOR NO REASON. I will PROMPTLY disconnect service as