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30$ for a sim card in store

Hi,I just bought a 35$ prepaid mobile plan in a store, they charged me 30$ for the sim card I had to buy with it. Isn't that a rip off? I see now it should cost 5$?

Questions

 • More AT&T PREPAID Discussions

111

2

0

Accepted Solution

Official Solution

High Mobile Data Usage

I've been nearing my data limit for the month (4GB) over the last 3-4 days. AT&T sends me a text every morning that I am anywhere from 500-800MB of usage closer to, and then beyond, my limit. Both my phone data usage menu and AT&T's data usage logs do not show anything more than 200MB of dat

Questions

 • Wireless Billing

29

1

0

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Customer Service Lied about Charges and won''t change it

I signed up for a new plan, after already having a phone and service for 3 years. My main plan had a $20 autopay discount, and the new plan had a $20 autopay discount. They suggested I do a multiline account to save an additional $10. When they made the multiline account, they dropped the $20 autopa

Questions

 • More AT&T PREPAID Discussions

138

1

0

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Official Solution

My phone number is being labeled as Spam Risk when calling ATT wireless customers and I would like this to end

When we dial ATT wireless customers from our office telephone number the call shows up as SPAM RISK. We are a legitimate business, how do I remove my number from that list?

Questions

 • Account Features

330

3

0

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Receiving many emails meant for someone else

I am not in the TO: field, but I am in this field: "X-Apparently-To: [email scrubbed]" . How can I put a stop to these messages? I am getting many every day for people I do not know. I can get the raw text of the email to show you.

Questions

 • AT&T Internet Security

211

9

0

Accepted Solution

Official Solution

Prodigy Account being Closed due to version upgrade?

ve received two emails indication that my version needs to be updated. I feel this is phishing.  Am I correct?: Dear User,   Your Mail version is outdated. Failure to Upgrade to the newest AT&T/Yahoo Mail 18.5.2 now will result to a permanent

Questions

 • AT&T Internet Security

162

3

0

Accepted Solution

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My phone number has been hijacked and is being used by scammers

I recently received a call from a man that said my number came up and it was a solicitation call. He hung up and redialed and connected to me. I understand there are programs that can alter the "call from" number on caller id, but do I need to be worried about it? Is it just a number scam or does th

Questions

 • Other Phones & Devices

3.4K

2

0

0

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Is this a legitimate email from Yahoo?

My email account ends in att.net but I recently got this email from Yahoo Mail. Something about it doesn't feel right.. I feel like Yahoo would prompt me via a window at log-in, not some email.

Questions

 • AT&T Mail Login & Security

90

2

0

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Reward Center Not Working/Broken Link? HELP!

I received multiple emails allowing me to claim my $100 reward, then got an email that says "Your AT&T Visa® Virtual Account Reward is ready for you! Use your account to make purchases wherever Visa debit is accepted online, in the United States, US Virgin Islands, and Puerto Rico. Click here to

Questions

 • AT&T Internet Account

2.9K

12

0

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My business phone number has been marked as Scam Likely, how do I register my business as legitimate?

My business phone number has been marked as Scam Likely, how do I register my business as legitimate?

Questions

 • Account Features

154

1

0

Accepted Solution

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Spam Ads and Pop-Ups – Tips To Remove Them From The AT&T Community

You Are The Firewall   Do pop-ups show up on your home screen? What about spam ads? These can be a pain! Although AT&T and the device manufacturer are always doing our best to keep your devices updated with the latest security improvements, we can’t prevent it all. With that said, we want

Questions

 • Device Features

35.3K

3

Accepted Solution

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Closed

Account Suspension Scam?

In the last couple of weeks, we have received texts and wireless calls (on one, not both, of our cell phones) claiming that our "AT&T account is being suspended". However, we are paid up on all our accounts. The messages don't specify what type of account is in question or why it is being suspen

Questions

 • Community lounge

332

4

0

Accepted Solution

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Told at end of 12 month promo, cannot downgrade to less expensive plan.

Hello, The "Subject" pretty much says it all - classic Bait & Hook. I had intended to downgrade my plan at the end of the promo considering my maximum obtainable speed is approx 150 Mbps (download) using the 5Ghz band. When I attempted to downgrade to the Internet 300 plan I got this: "L

Questions

 • AT&T Fiber Account

867

6

0

Accepted Solution

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Received a text from 11113000

Message states AT&T Free Msg: You're all set. You will start receiving your $10 monthly rate plan credit for each eligible phone line within 1-2 bill cycles, and will continue to receive the credit for as long as you remain on an Unlimited &More or Unlimited &More Premium plan, stay active and in go

Questions

 • Wireless Account

38.6K

2

Accepted Solution

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Network locked / Fraudulent device given

I am from India. I purchased an iPhone Xs last year for my personal use from a local vendor. The phone worked perfectly for a year and suddenly stopped working in May. The network is locked and I cannot use it besides as a dummy phone. While searching for the reason and after the visit to the Apple

Questions

 • Apple

97

4

0

Accepted Solution

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How can I report a scam?

I just received a call claiming to be from AT&T, from (417)xxx-xxxx [EDITED], in which a lady with a very thick accent of some kind said that there was trouble with our internet/TV connection, and wanted to send an AT&T tech to my address. She wanted me to pay $99.00 for this visit.[EDITED

Questions

 • AT&T Internet Equipment

237

7

0

Accepted Solution

Official Solution

Can't Unlock my iPhone its carrier locked

I punched this device from abroad and I accidently got a locked iPhone from the seller. I got to know this after I came back to my original country, later after 1.5 years through apple support I was informed that it is locked with At&t. I then requested At&t to unlock it through its free web

Questions

 • Apple

182

3

0

Accepted Solution

Official Solution

VESTA AT&T Charges on my AX and need to cancel but cant find out how

I have been charged for several years and I don't know what this service is. I want to know the Prepaid Phone number to call since my Wireless call center knows nothing about this VESTA AT&T $30.00 monthly charge

Questions

 • Account & Usage

82

2

0

Accepted Solution

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Lewd texts

I am getting more and more lewd texts these day. What is AT&T doing about this?

Questions

 • Data & Messaging Features, Internet Tethering

514

5

0

Accepted Solution

Official Solution

Turn off email-to-text feature

How do I turn off the email-to-text feature on my wireless account? I'm getting 1410-10 texts (from 9-digit phone numbers) constantly.

Questions

 • Data & Messaging Features, Internet Tethering

85

4

0

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