Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (3.9K)

Relevance

Accepted Solution

Official Solution

New SIM came with Samsung Galaxy S21 Ultra 5G 512 GB no mobile network (stuck on "connecting")

I received my new S21 Ultra 5G 512 GB on Aug 25th. I attempted to activate the new SIM card that came with it online at att.com/activate, and it failed. I tried this several times over the course of the next few days, and finally gave up. I took the old SIM from my old phone (S9+) and put it into my

Questions

 • Samsung

484

6

0

Accepted Solution

Official Solution

Closed

ATT's new network changes

Hello. I'd like to know more info or, at the very least, links as to why certain dual SIM Samsung phones are no longer compatible. More specifically, I'm using my Samsung Galaxy Note 9 Duos SM-N960F/DS that is on ATT thru my job. Every time I insert and remove the existing SIM in the tray, I'm

Questions

 • Android

345

3

0

Accepted Solution

Official Solution

Network unlock

My Galaxy Note 10+ is currently showing a network unlock restrictions on it, I'm currently in Nigeria I need help or info or how to fix this.

Questions

 • Wireless Account

109

2

0

Accepted Solution

Official Solution

Activate new Samsung Galaxy with iPhone 3gs SIM card

I have recieved my new Samsung Galaxy S III and need to activate it.  The instructions are not very detailed.  A friend said I should swap the SIM cards from the iPhone to the Galaxy but the SIM card is a lot bigger in the iPhone.  Is there somewhere online I can go to program my Galaxy SIM card? Or

Questions

 • Other Phones & Devices

12.9K

3

0

0

Accepted Solution

Official Solution

How do I Unlock my phone

Hello AT&T team. I was gifted a phone by my friend in the US, Viginia. Please help me unlock the phone because I am now in a different country and I can not use another sim card. Regard Samuel

Questions

 • Samsung

44

2

0

Accepted Solution

Official Solution

Unable to connect to PC with Samsung S3

Hi, I have been unable to connect to my PC usint the USB cable. I was having no problems at all and now it just keeps cycling as I hear the connect / disconnect sound. I have this issue even with the use of kies. I am using windows 8 with all the latest updates, Any thoughts or suggestions would be

Questions

 • Samsung

3.6K

7

0

0

Accepted Solution

Official Solution

How do I separate or filter Post Malone?

How do I separate or filter him out of my "experience" he is mean. Keeps ransomwaring me for gift cards.

Questions

 • Community lounge

50

4

0

Accepted Solution

Official Solution

Samsung Galaxy Note 4 Pink or Bronze Gold

What are the chances of the Samsung Galaxy Note 4 in Pink or Bronze Gold being available at AT&T and when? I don't understand why Samsung didn't release all colors at the same time for all the carriers, they could've sold more phones.   The standard black and white phones are BORING!

Questions

 • Samsung

2.7K

3

0

0

Accepted Solution

Official Solution

What has At&t put in the contracts of the New Unlimited data plans that will protect against another (Edited per community guidelines) lawsui from grandfathered

I have a grandfathered At&t unlimited data plan. I want a hotspot but At&t says I have to give up my grandfathered plan to get it. We do know that At&t gave out a settlement related to capping off speed of service after a certain amount of usage. Now. What I want to know is what has At&t put in the

Questions

 • Data & Messaging Features, Internet Tethering

221

2

0

Accepted Solution

Official Solution

Email account on file no longer exists

I have not had this email {EDITED}@aol for years. It no longer exists.  I have updated email address [email scrubbed]

Questions

 • Wireless Account

40

1

0

Accepted Solution

Official Solution

Clubhouse Forum Invite

Hoping I can get a free clubhouse forum invite. @dmasclub

Questions

 • Gaming Arena

125

7

Accepted Solution

Official Solution

Closed

GUIDE TO ANDROID LOLLIPOP UPDATES IF YOU'RE NOT AN AT&T CUSTOMER!

If you're not an AT&T customer you will not get updates since you are not connected to the AT&T network. AT&T is checking the IMEI of the phone through the cell network before telling the device to update. Here is a list of phone OEM's and if there is a work around...   (For those in the USA, if you

Questions

 • Android

19.5K

9

Accepted Solution

Official Solution

Question on unlocking ATT Galaxy S8+

Hi, I just unlocked my Galaxy S8+ thru ATT. I have never done this before and am a little confused on how this works when selling the phone to someone else. I plan on selling the phone on swappa. So I went thru the unlock procedure. ATT sent me an email saying they accepted my unlock request and the

Questions

 • Android

2K

7

0

0

Accepted Solution

Official Solution

My att samsung s20 Ultra Hotspot isn't connecting. Worked fine day one and now nothing.

I have a unlimited prepaid plan with att. I added 5gs of Hotspot to my plan 3days ago. The first day worked great. Now when I try to connect a device it says connected with no internet. I have a perfect 5g signal on my main phone....the internet is working fine. But not my Hotspot. I have reset the

Questions

 • Account & Usage

37

1

0

Accepted Solution

Official Solution

Recording Calls

I have a Samsung Galaxy S22, and in all of my research it's easy to enable recording calls on this phone, however for me the option just isn't where it should be. I now think AT&T has restricted the ability to do this, and I don't know why.

Questions

 • Samsung

53

6

0

Accepted Solution

Official Solution

International plan not working

Can't text but not make or receive phone calls to or from anywhere.

Questions

 • Network Coverage

148

6

0

Accepted Solution

Official Solution

Galaxy S4 on AT&T?

I've had an AT&T cell phone account for over a decade, for a cheep flip phone.   I've always been into tech, but never was interested in a smart phone until last year, when I purchased my Samsung SM-J260A for  $62 USD.  I'm enjoying it, and expected it to meet my requiremen

Questions

 • Samsung

332

6

0

Accepted Solution

Official Solution

S21 Ultra Hacked Remotely by Unknown eSIM during AT&T OTA Update to One UI 4.0/Android 12

During the time AT&T was sending my phone the OTA update, I noticed something malicious. As soon as Device Care started this update, I noticed a new, unrecognized eSIM appear in the 2nd empty SIM slot of my Galaxy S21 Ultra!! This was DURING the update. The update did not apply properly. My phon

Questions

 • Data & Messaging Features, Internet Tethering

270

5

0

Accepted Solution

Official Solution

Order status

Hello I was wondering why my order has not yet arrived. It's been 2 weeks since I placed this order and was promised a 1 to 2 day delivery.

Questions

 • Samsung

68

1

0

Accepted Solution

Official Solution

Samsung Galaxy Note 20 5G

I am thinking about buying an unlocked Note 20 5G from Samsung. Can I use it on my AT&T wireless plan that I already have?

Questions

 • Samsung

600

2

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.