Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (4.4K)

Relevance

Accepted Solution

Official Solution

Samsung Galaxy a01 Moving apps NOT FILES to an SD card

I've tried everything I can think of and can't for the life of me figure out how to move apps to an sd card on this phone. I mean seriously I've never had any issues before but I just can't figure this one out. Please HELP ME!!!!

Questions

4.8K

4

Accepted Solution

Official Solution

qualifying phone trade ins

I have a Note 8 that has one spot on it chipped away on a corner (see picture for reference). When rubbing finger across it you can't really feel it but can if using your nail. I wasn't sure how picky the dents and scratches qualification are. This phone is in otherwise pristine condition. I couldn'

Questions

161

2

0

Accepted Solution

Official Solution

Dual SIM

Do any of the Android phones have a dual SIM?

Questions

120

2

0

Accepted Solution

Official Solution

Installment Plan for Free Device

Earlier this year my husband and I did buy one Samsung Watch get another free if we added a new line. I recently looked at my bill and noticed we are still being charged for the other watch's installment plan. Has anyone else had that issue and was At&t able to address it?

Questions

205

1

0

Accepted Solution

Official Solution

Online order was canceled minutes after I placed the order

I placed an online order for the samsung galaxy watch4 classic 46mm black. the money for the taxes was deducted from my card and I received a confirmation email. Two minutes later i recieved another email stating my order was canceled. I contact At&t and spoke with 3 different reps. for over 35

Questions

572

2

0

Accepted Solution

Official Solution

can we CAST a streaming movie or TV program from U-verse on my phone to a big television screen?

I can CAST YouTube videos.  I can CAST HBO/MAX movies from my Apple iPhone to the living room Samsung TV screen. Last night I went into the U-verse app / TV Guide to watch a movie for the first time, and my telephone screen was just too small to  fully enjoy PATTON. I couldn't find th

Questions

268

5

0

Accepted Solution

Official Solution

Prepaid plans

I am trying to upgrade my phone service plan online and I need help. Can anyone please help me???

Questions

42

2

0

Accepted Solution

Official Solution

Trade In Possible on Next 24?

Hello, I was just wondering if i could trade in my Galaxy S6 Edge+, 64gbs for either a iphone 6/6plus or even though this is a stretch the 6s + alittle money down.    I am currently in a plan BUT my upgrade is nearing soon since i used someone elses upgrade to get this phone. The reason why i want t

Questions

1.1K

5

0

0

Accepted Solution

Official Solution

Samsung Note 20 Ultra cant open MMS pictures

I have a NVR that sends images to my phone when motion is detected. I have not had any issues in the past, but it will not work on the new phone. I get all other pictures, but just not these.  They pictures show up as shared content or attachment and the phone does not know how to open even th

Questions

2.8K

9

Accepted Solution

Official Solution

Samsung Galaxy S9+ Stuck with Android v8.0 - how to upgrade the OS?

I have a Samsung Galaxy S9+. The phone is currently operatinng on Android v8.0.0. When I try the "Upgrade Software menu" (Settings --> Software Upgrade --> Check for Updates --> OK), it says "Software is up to date". I have plenty of memory available. Battery is fully charged.&nbs

Questions

178

2

0

Accepted Solution

Official Solution

Change my phone number

How do I change my phone number on my phone

Questions

133

2

0

Accepted Solution

Official Solution

Unlocked Note 9

I purchased a brand new unlocked note 9 off of eBay. It was a T-mobile phone originally, it works fine with att. But it will not software update, when I check for updates it says update is up to date. I know it isn't, I know there is an update.

Questions

87

2

0

Accepted Solution

Official Solution

Refurbished status of my phone

Hi, I am trying to get into ATT and checking for phones online and would like to trade in my current Samsung phone. How can I check myself f my phone is refurbished or not without going to ATT store.

Questions

97

1

0

Accepted Solution

Official Solution

Device Performance - Fountain of Youth Tips For Your Phone!

Like your car, your smart devices need a routine tune-up. Below you will find tips on how you can improve performance on your device and keep it secure. The Basics – Updates, Storage & Battery Performance Updates Updates are important. Not only can they improve device performance, but can

Questions

11K

8

0

0

Accepted Solution

Official Solution

Software update issue

My phone is unlocked from AT&T and now used outside USA How can i update my phone because It says software version is up to date but its clearly not.

Questions

134

1

0

Accepted Solution

Official Solution

Closed

Front for Organized Crime

I STILL maintain these crooks are a front for organized crime. AT&T had gone out of their way to make getting a prepaid account as difficult as humanly possible. Every time I call to change my account to something more financially reasonable I get connected to some 3rd world country on the op

Questions

208

20

0

Accepted Solution

Official Solution

Red x on my Samsung Tv

We just returned from vacation this evening and turned on the family room tv to find a large red x on the screen. The other 2 tvs both work fine.  I rebooted the router and receiver with no success.  Then attempted to do a disaster recovery which I couldn't get it to do.  I'm not rea

Questions

76

1

0

Accepted Solution

Official Solution

Anynet+

Does U-verse support Anynet+?

Questions

54

1

0

Accepted Solution

Official Solution

Something fishy is going on - suddenly no Bluetooth or wifi.

suddenly my phone won't connect to my car anymore. My car didn't even show up in the available list now. As a matter of fact, nothing shows up in the available list anymore and same goes for the paired connections. Everything is gone.  Last night i had an issue with it not connecting to my hom

Questions

175

3

0

Accepted Solution

Official Solution

My Samsung galaxy a11 is google locked and I just bought this from one of my friends

My phone when I try to set it up says at first "your phone was factory reset. Draw your pattern to unlock." I have no clue what this ladies pattern is. I than click on use my google account instead and that tells me "This device was reset. To continue, sign in with a Google Account that was previous

Questions

166

3

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.