I'm using a 5G data plan from At&t, but my phone only catches 3G ever since I've used a prepaid plan. Model: Samsung Galaxy A Quantum Location: I have used At&t service in Detroit, MI, Chicago, Il, and Los Angeles, LA. In all locations, only 3G. 

Not an ATT customer and I received an email about one with the last 4 digits of the account. Not exactly sure what is going on but I want some answers because I was a victim of Identity Theft in 2018

Hey I have a quick question if I unlock my phone (samsung) will I still be able to use at&t in the future or still be able to use it now

I just upgraded a couple months ago to the Samsung S21 Ultra. Is there a way to downgrade to something less spendy for my bill? I was under the impression that my old S9+ would help with the bill more than it is.

I purchased a brand new unlocked note 9 off of eBay. It was a T-mobile phone originally, it works fine with att. But it will not software update, when I check for updates it says update is up to date. I know it isn't, I know there is an update.

My sister broke her phone, and my family was thinking about giving her my old one. It's is the same phone my sister broke, and the same type of wireless plan I had originally had on it. We do not know if it's possible to switch to a different plan on it, and we do not know if it will charge us eithe

When AT&t offered me a free phone and I called the 800 number 3G hotline number I got told I was getting an a12 sent to my address I never got it that was 2 days ago now that was supposed to get it I can't find an order number now anywhere no history of it can't find any history of the conversat

I work for att in a mall as an authorized retailer, I got my bf an account and we upgraded his phone to the new Samsung ultra a little while back. He lost his job a couple months back (2-3) and we haven't been able to pay the phonebill with installment plans since I'm working on a minimum wage job.

Samsung Galaxy S9 all up to date. I've tried everything (even samsung tech support) except my last resort of doing a hard reset. This issue is fairly new within only a couple weeks. Everything looks fine on my end but my friends and family are not receiving any of my pictures. AT&T is my carrier

I have a Note 8 that has one spot on it chipped away on a corner (see picture for reference). When rubbing finger across it you can't really feel it but can if using your nail. I wasn't sure how picky the dents and scratches qualification are. This phone is in otherwise pristine condition. I couldn'

I just upgraded to fiberoptics. HBO Max is free for one year. I have it on my cell but cannot seem to get this to go to my firestick. I cannot pull up a HBO Max app in the app section. I do have Samsung Smart tvs in our home. Any suggestions?

Hi I can't seem to unlock my At&t prepaid phone even though I meet the requirements. An error message appears saying my personal info doesn't match that of this account, when it actually does. How can I get help?

Dear all,I purchased this Samsung Tab S2 9.7" from ebay.comIt have android 5.1.1. When I connect it to Samsung Smart Switch for update, it tells "Your device is up to date". I know that this tablet have android 6.0.1 update and now it also have 7.0 update. I am from India and cant get AT&T support h

Earlier this year my husband and I did buy one Samsung Watch get another free if we added a new line. I recently looked at my bill and noticed we are still being charged for the other watch's installment plan. Has anyone else had that issue and was At&t able to address it?

How to turn off app auto updates.

Do any of the Android phones have a dual SIM?

Why haven't I received my unlock code for my SIM lock on my device has been more than 48 hours and it still says processing processing waiting 48 hours or 2 business days and spend 5 days?

I just bought a renewed phone from amazon claiming to be unlocked but turns out the phone is not unlocked and under a installment plan can anyone help?

I am trying to cancel a 3rd party subscription. I need to know how to do this.

I STILL maintain these crooks are a front for organized crime. AT&T had gone out of their way to make getting a prepaid account as difficult as humanly possible. Every time I call to change my account to something more financially reasonable I get connected to some 3rd world country on the opposi