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Samsung Galaxy S5 and WIFI
I updated my phone awhile ago and it's now on version 4.4.4.It now connects and dsiconnects to ANY wifi whether it is Charterat home or AT&T at work. PLEASE FIX THIS! And turning off the Smart Switch is NOT an option! My husband andI, along with the rest of your customers, pay good money to have qu
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• Samsung
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My data rate is too low.
Hello, I am using the prepaid highest rate plan, the $75 Unlimited Plus Monthly Plan. However, my mobile phone only comes out at the speed of the 3G generation, up to maximum at only 10Mbps. My phone is a Samsung Galaxy S20 FE unlocked phone, which supports up to 5G. The Unlimited Plus plan is a pla
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• Account & Usage
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New 5g and Galaxy s20
Hello everyone, i have a question regarding 5g and the galaxy s20. I pre-ordered the galaxy s20 and i know i have to upgrade to the 5g network, i've tried googling this too.so my question is as of now i am 4 days into my billing cycle of 4g unlimited, when i recieve my phone i'll be in the middle of
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• Phone & Device Upgrades
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Samsung S20 Ultra with 16g ram and 512g storage.
I’m thinking About switching from iphone to Samsung but I can’t find the above mentioned S20 for sale anywhere. Does anyone know why?
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• Samsung
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Reply Back
How do I reply back to a User on here, to answer his question.
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• Samsung
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But a used phone saying it was unlocked
I just bought a renewed phone from amazon claiming to be unlocked but turns out the phone is not unlocked and under a installment plan can anyone help?
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• Samsung
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Sim lock more than 2 business days
Why haven't I received my unlock code for my SIM lock on my device has been more than 48 hours and it still says processing processing waiting 48 hours or 2 business days and spend 5 days?
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• Other Phones & Devices
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Received an Email about an Att account however I Never had one to begin with
Not an ATT customer and I received an email about one with the last 4 digits of the account. Not exactly sure what is going on but I want some answers because I was a victim of Identity Theft in 2018
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• AT&T Internet Security
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My phone only catches 3G
I'm using a 5G data plan from At&t, but my phone only catches 3G ever since I've used a prepaid plan. Model: Samsung Galaxy A Quantum Location: I have used At&t service in Detroit, MI, Chicago, Il, and Los Angeles, LA. In all locations, only 3G.
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• Data & Messaging Features, Internet Tethering
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The trade-in bill credits can they be used for a prepaid account or only for an installment plan?
I'm looking at possibly trading in my galaxy s21 for a galaxy z flip3... on Samsung website it has the offer for "trade in bill credits"... can anyone tell me if the bill credit can be used for a prepaid account as well? Or is it only for an installment plan?
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• Plans & Features
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AT&t offered me a free phone I tried to claim it
When AT&t offered me a free phone and I called the 800 number 3G hotline number I got told I was getting an a12 sent to my address I never got it that was 2 days ago now that was supposed to get it I can't find an order number now anywhere no history of it can't find any history of the conversat
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• More AT&T PREPAID Discussions
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My Samsung galaxy a11 is google locked and I just bought this from one of my friends
My phone when I try to set it up says at first "your phone was factory reset. Draw your pattern to unlock." I have no clue what this ladies pattern is. I than click on use my google account instead and that tells me "This device was reset. To continue, sign in with a Google Account that was previous
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• Samsung
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Something fishy is going on - suddenly no Bluetooth or wifi.
suddenly my phone won't connect to my car anymore. My car didn't even show up in the available list now. As a matter of fact, nothing shows up in the available list anymore and same goes for the paired connections. Everything is gone. Last night i had an issue with it not connecting to my hom
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• Android
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Samsung Tab S2 9.7" rom download
Dear all,I purchased this Samsung Tab S2 9.7" from ebay.comIt have android 5.1.1. When I connect it to Samsung Smart Switch for update, it tells "Your device is up to date". I know that this tablet have android 6.0.1 update and now it also have 7.0 update. I am from India and cant get AT&T support h
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• Samsung
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Trade In Possible on Next 24?
Hello, I was just wondering if i could trade in my Galaxy S6 Edge+, 64gbs for either a iphone 6/6plus or even though this is a stretch the 6s + alittle money down. I am currently in a plan BUT my upgrade is nearing soon since i used someone elses upgrade to get this phone. The reason why i want t
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• Samsung
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qualifying phone trade ins
I have a Note 8 that has one spot on it chipped away on a corner (see picture for reference). When rubbing finger across it you can't really feel it but can if using your nail. I wasn't sure how picky the dents and scratches qualification are. This phone is in otherwise pristine condition. I couldn'
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• Phone & Device Upgrades
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S9 Pic says delivered but not received on other end
Samsung Galaxy S9 all up to date. I've tried everything (even samsung tech support) except my last resort of doing a hard reset. This issue is fairly new within only a couple weeks. Everything looks fine on my end but my friends and family are not receiving any of my pictures. AT&T is my carrier
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• Samsung
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Dual SIM
Do any of the Android phones have a dual SIM?
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• Device Features
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How can I unlock a deceased family member's phone?
My dad recently passed away due to the covid-19, now I have his Samsung galaxy s8+ and I want to unlock it for travel.
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• Samsung
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How to unlock the country lock on unpaid phone
Recently, my entire family got an upgrade for our smartphones with an installment plan. I know that the phone needs to be paid off the get an unlock code but I need it pretty urgent. I am now outside of the US and just got a new SIM card from the country I am at right now, but it seems like I cannot
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• Samsung