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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

516

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0

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AT&T Unlocked S7 Won't Update

My Galaxy S7 is on the August update of last year. I've tried taking it to Best Buy to get flashed but they no longer offer that service. It is AT&T unlocked and running on Cricket. Would getting an update be as simple as just inserting an AT&T sim?

Questions

 • Samsung

413

1

0

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I've unlock code but it's not working

I purchased my At&T Android from Ebay 3 years ago i request unlock device but the request was denied due to some past payment i don't know about. , So how can i unlock my device in this case.

Questions

 • Android

96

2

0

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Iphone 5 C disk compatiblity with Samsung S 7 Edge

I currently have one of 3 lines in my daughter's At&t account. I want to change my phone to a Samsung S 7 Edge. Can I simply use my current chip/SD card in the Samsung?

Questions

 • Wireless Account

237

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Samsung Note 9 FAQs - Info From The AT&T Community Team

Q: What is the difference between Galaxy Note and Galaxy S series? A: The main difference is that the Galaxy Note has the S-Pen. Which allows you to make handwritten notes on the screen and then save them. There are also differences in screen size, battery life, and memory.   Q: Is a wireles

Questions

 • Samsung

4.8K

7

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Business cell to a prepaid phone plan?

Can I use my AT&T older business cell phone (Note 9) and switch it to a prepaid phone plan?

Questions

 • Plans & Features

46

1

0

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Missing Features on Note 3 after Lollipop Update

I updated my Note 3 to Lollipop yesterday and after playing around I cannot find some of the features Lollipop is supposed to have.I cannot find priority mode/interruptions. I have tried going to settings>sounds¬ifications>interruptions ... but there is no interruptions option there. Additionally

Questions

 • Samsung

1.6K

1

0

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Installation Technician Position

Hello,I recently moved to the Augusta, GA area. I have a BA in IT. I'm interested in becoming a tech for AT&T. I couldn't find any information on open jobs. I was told by two of your technicians that there are multiple openings in my area that aren't listed because of Covid-19.

Questions

 • AT&T Fiber Installation

287

1

0

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AT&T Prepaid Device Unlocking and Features

So I have a new phone I bought from AT&T prepaid and I know that the device unlocking policy for at&t prepaid is like 6 months. I like to have my phones unlocked when I can have it done, although I have no desire to leave at&t. So using the app called device unlock in my apps list after 6 months let

Questions

 • Plans & Features

255

1

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How long is the grace period to switch phones?

I recently got the note 10 5g Saturday. And upon seeing that I have to be able to use micro SD cards for work and all. The 10 does not support the sd cards and the 10 + does. So how do I go about switching phones out? I would like to do so inside a store where it could be a right then n over deal..

Questions

 • Phone & Device Upgrades

79

1

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S6 Edge No AT&T SIM but Need Marshmallow Update

My S6 Edge G925A won't update to Marshmallow. I don't know if it's because I live in Dominica and don't have an AT&T SIM card. But I need help and fast

Questions

 • Android

641

3

0

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Solar Charging Stations

Hi there,someone knows what happened to the solar charging stations of NY? They were installed in 2014 and I'm wandering if they are still there. If not, why not?Cheers!

Questions

 • Apple

367

1

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0

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Can you see past text log content and conversation

I found my way to the past messages but is there a way to see what was actually said and pictures or videos sent? It's great the numbers and times but I need to know if it's a telemarketer, or doctors office, or some kind of inappropriate conversation..

Questions

 • Online Account Access

209

2

Accepted Solution

Official Solution

Why do I keep getting included in unwanted group texts with people I don't know?

I keep getting included in group texts with people I don't know and they don't know me or each other. We don't know where these texts are coming from but it appears it's from an email.  These texts have been blowing up my phone for the last week.  How do I stop this??

Questions

 • Samsung

776

4

0

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AT&T, when you're done destroying my new personal S21 Ultra, would you please fix it?

My personal Samsung Galaxy S21 Ultra is brand new. I purchased it March 5. Activated the line mid-February 2021. On March 19th I was on my phone. I noticed an ATT OTA update. Not unusual for software updates to be performed remotely by carrier to a customer's phone. But as I watched this happen, I n

Questions

 • Samsung

396

8

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Activate new phone

How do I activate a new phone and prepaid card to get a phone number?

Questions

 • Samsung

52

2

0

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International model phone compatibility?

I see the Galaxy S20 Ultra 5G is compatible. I am looking at the international version of the same phone. Most Samsung international versions do say they are AT&T compatible but I can't confirm this one. Please help.

Questions

 • Device Features

686

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WiFi Connection Issues With Samsung Galaxy S5 HAAAAALLLPPPP!!!!!!!

Recent issues with connecting to my WiFi. I have no issues connecting to other WiFi networks, at Best Buy, McDonald's, etc. No connection issues with my laptop or my tablet, just the phone. When I try to connect, it will go through authentication, then go to saved, secure, but not connect. Sometimes

Questions

 • Samsung

9.3K

5

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Time stamp on voicemail is off by 2 hours

My voicemail messages are time stamped 2 hours too early. It never changed when I moved to Florida (eastern time) from Colorado (mountain time).  Can someone help?

Questions

 • Device Features

20

1

0

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Unlock code for Galaxy S3

I have an old Galaxy S3 phone that I want to unlock so I can add minutes. My AT&T service ended several years ago, do I still meet the requirements?

Questions

 • Samsung

425

1

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