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Unlock the device that is paid off - ATT is not unlocking this device

I have been trying to unlock my Samsung Galaxy S7 Edge for few months now. I paid off the device and made sure that I was no longer under contract . I keep talking to representatives on phone and text and all they do is create case after case. They say it will resolve but the result of the case if n

Questions

 • Other Phones & Devices

276

2

0

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AT&T says I don't own my device and I can't unlock it ?

Hi, I am trying to unload my old paid off Samsung S7 edge to use it when I am abroad. I got this reply from AT&T. This account and device is owned by me and me only. I am not sure why AT&T would send this type of reply.  Looks like you have a corporate-owned device. Device IMEI number: XXXXXXXXXXXXX

Questions

 • Android

156

0

0

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At&t Samsung S9+IMEI number you entered doesn’t match an AT&T device for Device unlocking

I recently purchased and received my brand new Samsung S9+. I purchased the phone from Samsung's website, but chose the AT&T option for the carrier. I immediately went to the unlock site as the phone is 100% paid off and it kept saying "Looks like the IMEI number you entered doesn’t match an AT&T de

Questions

 • Samsung

1.7K

11

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Can usa purchase iphone x and samsung galaxy s8 unlocked outside usa.

If i purchase iphone x and samsung galaxy s8 in usa and them move to other country then can i unlock iphone and can i unlock samsung galaxy s8 outside use. what is the cost and how i do it.

Questions

 • Apple

183

2

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SAMSUNG UNLOCKING ISSUES ON A PHONE REPLACEMENT

Hi, I have been dealing with this issue for the last 2 weeks. I have submitted now 3 cases through att’s “BACK OFFICE” to get my phone unlocked. The phone was replaced by Samsung’s warranty replacement program: assurant. The phone was replaced back in 2016 and installments have been paid off since O

Questions

 • Samsung

288

1

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