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I just enabled my Samsung Note 4 to backup text messages to the AT&T cloud today - about 3 hours ago. The spinning icon has come up at least 3 times now and a notification that a sync is running but then it just stops and I haven't been able to find whether it finished. I'm unsure if it's quitting
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Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.