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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

415

3

0

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Official Solution

S9 Android 9 (Pie) Update - Adaptive Battery

I received the Pie update this morning but the adaptive battery functionality seems to be missing.  Is anyone seeing this function on an S9? Did AT&T or Samsung decide not to implement this at this time? I didn't see any press to that effect.

Questions

 • Android

748

1

0

0

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New samsung cell phone

Is the concord ca store going to be open now? I want a new phone and will need Att to activate it for me.

Questions

 • Other Phones & Devices

38

2

0

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Official Solution

Iphone 5 C disk compatiblity with Samsung S 7 Edge

I currently have one of 3 lines in my daughter's At&t account. I want to change my phone to a Samsung S 7 Edge. Can I simply use my current chip/SD card in the Samsung?

Questions

 • Wireless Account

223

1

0

0

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WiFi Connection Issues With Samsung Galaxy S5 HAAAAALLLPPPP!!!!!!!

Recent issues with connecting to my WiFi. I have no issues connecting to other WiFi networks, at Best Buy, McDonald's, etc. No connection issues with my laptop or my tablet, just the phone. When I try to connect, it will go through authentication, then go to saved, secure, but not connect. Sometimes

Questions

 • Samsung

9.3K

5

0

0

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Galaxy S5 Active Problems since 4.4.4

Hopefully, someone can help me. My screen won't time out anymore! I've tried changing the display settings, but it will still stay lit until I physically turn the screen off. Also, I am having a problem with charging the phone. At times, the phone will not charge at all unless I hook it up to the co

Questions

 • Samsung

2.8K

6

0

0

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Will a Samsung Verizon carrier phone work with my Att go phone

Will a Samsung Verizon phone work with my Att go phone sim card?

Questions

 • Samsung

1.6K

1

0

0

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What was the update for the Note 2 when I already had 4.1.2?

I updated my brand new Galaxy Note 2 to 4.1.2 about two weeks ago but today my phone updated again but I don't see any changes. Does anyone know what this update could have been? Maybe bug fixes?

Questions

 • Android

2.9K

1

0

0

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Missing Features on Note 3 after Lollipop Update

I updated my Note 3 to Lollipop yesterday and after playing around I cannot find some of the features Lollipop is supposed to have.I cannot find priority mode/interruptions. I have tried going to settings>sounds¬ifications>interruptions ... but there is no interruptions option there. Additionally

Questions

 • Samsung

1.6K

1

0

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Installation Technician Position

Hello,I recently moved to the Augusta, GA area. I have a BA in IT. I'm interested in becoming a tech for AT&T. I couldn't find any information on open jobs. I was told by two of your technicians that there are multiple openings in my area that aren't listed because of Covid-19.

Questions

 • AT&T Fiber Installation

248

1

0

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Samsung Galaxy Watch - QR Code ??

I was given a new Samsung Galaxy Watch (R805U/R815U) that was ordered directly from Samsung. How do I obtain the QR code for activation on my AT&T postpaid account?  Much thanks.

Questions

 • Wearables

462

2

0

Accepted Solution

Official Solution

AT&T Unlocked S7 Won't Update

My Galaxy S7 is on the August update of last year. I've tried taking it to Best Buy to get flashed but they no longer offer that service. It is AT&T unlocked and running on Cricket. Would getting an update be as simple as just inserting an AT&T sim?

Questions

 • Samsung

388

1

0

0

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I recently bought a unlocked device, but can't use At&t data

I recently bought a unlocked device, but can't  use At&t data. It is a Samsung note 20 Ultra 5G

Questions

 • Samsung

72

1

0

Accepted Solution

Official Solution

Problem With Unlock Samsung G975U

I was trying to unlock my phone since two weeks ago. And on every time I try I get same error "Looks like we're already processing a request for this IMEI. Check your request status for more info." Its seem there is other request submitted before me. what can I do or how to cancel the request

Questions

 • Android

28

3

0

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Work for the federal government, how do I get discount

I work for the post office how do I get discount, where do I go to put in code

Questions

 • Android

1.8K

1

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Unlock code for Galaxy S3

I have an old Galaxy S3 phone that I want to unlock so I can add minutes. My AT&T service ended several years ago, do I still meet the requirements?

Questions

 • Samsung

381

1

0

0

Accepted Solution

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AT&T Prepaid Device Unlocking and Features

So I have a new phone I bought from AT&T prepaid and I know that the device unlocking policy for at&t prepaid is like 6 months. I like to have my phones unlocked when I can have it done, although I have no desire to leave at&t. So using the app called device unlock in my apps list after 6 months let

Questions

 • Plans & Features

213

1

Accepted Solution

Official Solution

Solar Charging Stations

Hi there,someone knows what happened to the solar charging stations of NY? They were installed in 2014 and I'm wandering if they are still there. If not, why not?Cheers!

Questions

 • Apple

340

1

0

0

Accepted Solution

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Can you see past text log content and conversation

I found my way to the past messages but is there a way to see what was actually said and pictures or videos sent? It's great the numbers and times but I need to know if it's a telemarketer, or doctors office, or some kind of inappropriate conversation..

Questions

 • Online Account Access

151

2

Accepted Solution

Official Solution

Any tips, tricks, or good advice for lowering the cost of the fold 3?

I am really wanting a Galaxy Fold 3 & will be upgrading from an S20 5G.  I would like to get the price as low as possible so if you have any suggestions I would really appreciate you sharing.

Questions

 • Samsung

24

3

0

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