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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

486

3

0

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Time stamp on voicemail is off by 2 hours

My voicemail messages are time stamped 2 hours too early. It never changed when I moved to Florida (eastern time) from Colorado (mountain time).  Can someone help?

Questions

 • Device Features

14

1

0

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Business cell to a prepaid phone plan?

Can I use my AT&T older business cell phone (Note 9) and switch it to a prepaid phone plan?

Questions

 • Plans & Features

38

1

0

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Samsung Galaxy Watch - QR Code ??

I was given a new Samsung Galaxy Watch (R805U/R815U) that was ordered directly from Samsung. How do I obtain the QR code for activation on my AT&T postpaid account?  Much thanks.

Questions

 • Wearables

503

2

0

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I cant find away to put the AT&T carrier billing back on Google play store

Hi my name is Shantelle Gibson and yesterday I had the perched blockers off my phone whenever I went to try to make a purchase on my game it wouldn't let me so I called AT&T back they said if I enabled the AT&T carrier billing the it would work but it made the AT&T carrier billing disapp

Questions

 • Account Features

32

1

0

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AT&T Unlocked S7 Won't Update

My Galaxy S7 is on the August update of last year. I've tried taking it to Best Buy to get flashed but they no longer offer that service. It is AT&T unlocked and running on Cricket. Would getting an update be as simple as just inserting an AT&T sim?

Questions

 • Samsung

408

1

0

0

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Is there actually someone at ATT that can help?

I need to have the phone number on my profile changed as it is not mine, it is my spouses. The same number shows up on both mine and my spouses profile and I need to change it so I can use the SyncMyNumber function.  I have talked to literally 8 people and not one of them can actually help me.

Questions

 • Wireless Account

102

5

0

Accepted Solution

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What was the update for the Note 2 when I already had 4.1.2?

I updated my brand new Galaxy Note 2 to 4.1.2 about two weeks ago but today my phone updated again but I don't see any changes. Does anyone know what this update could have been? Maybe bug fixes?

Questions

 • Android

2.9K

1

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How to get a postpaid account

How simple it is in shopping on AT&T

Questions

 • Other Phones & Devices

41

5

0

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Will a Samsung Verizon carrier phone work with my Att go phone

Will a Samsung Verizon phone work with my Att go phone sim card?

Questions

 • Samsung

1.7K

1

0

0

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S9 Android 9 (Pie) Update - Adaptive Battery

I received the Pie update this morning but the adaptive battery functionality seems to be missing.  Is anyone seeing this function on an S9? Did AT&T or Samsung decide not to implement this at this time? I didn't see any press to that effect.

Questions

 • Android

767

1

0

0

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S10 plus 5ge

So I have a s10 plus and I never seem to be able to get 5ge even though I live in an area where it is available. Is the s10 plus not capable of it?

Questions

 • Samsung

216

3

0

Accepted Solution

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Unlock code for Galaxy S3

I have an old Galaxy S3 phone that I want to unlock so I can add minutes. My AT&T service ended several years ago, do I still meet the requirements?

Questions

 • Samsung

419

1

0

0

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Why do I keep getting included in unwanted group texts with people I don't know?

I keep getting included in group texts with people I don't know and they don't know me or each other. We don't know where these texts are coming from but it appears it's from an email.  These texts have been blowing up my phone for the last week.  How do I stop this??

Questions

 • Samsung

732

4

0

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The "manage my watches with NumberSync" page only displays my primary line, not my secondary.

I am trying to NumberSync my secondary line with my new Galaxy Watch 3. I have followed all the steps to NumberSync and when it opens this page only my primary line is displayed to select. I have two Galaxy Watch 3's and two phones. I was successfully able to pair and NumberSync my first watch with

Questions

 • Device Features

120

6

0

Accepted Solution

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Installation Technician Position

Hello,I recently moved to the Augusta, GA area. I have a BA in IT. I'm interested in becoming a tech for AT&T. I couldn't find any information on open jobs. I was told by two of your technicians that there are multiple openings in my area that aren't listed because of Covid-19.

Questions

 • AT&T Fiber Installation

280

1

0

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Not receiving texts

I’m not receiving texts on my iPhone from my parents Samsung phones. They are able to call me, but they’re texts are not coming through. What’s going on??

Questions

 • Samsung

634

7

0

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Unlock my Samsung Galaxy Express Prime 3 - AT&T PREPAID

I bought my Samsung Galaxy J3 2018 Model No. SM-J337A in September 2018. I used it for a month with AT&T prepaid network and switched to H2O prepaid for a couple of months. I never used the phone again after that. I now want to use the phone in another country and tried to unlock the phone by

Questions

 • Phones, Tablets & Devices

102

4

0

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I recently bought a unlocked device, but can't use At&t data

I recently bought a unlocked device, but can't  use At&t data. It is a Samsung note 20 Ultra 5G

Questions

 • Samsung

100

1

0

Accepted Solution

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galaxy s21 ultra won't update

Galaxy S21 Ultra will not update to Android 12

Questions

 • Samsung

32

1

0

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