In March I went into my local store with the fact my wasn't charging anymore, the sales rep had send me a new charging cord which worked for a while. Then in May I went back into the store with the same situation, this time the sales rep said since my Samsung Edge 7S Plus was in excellent condition

Hello,Please send this to a manager or anyone who cares.AT&T is the only internet provider at my apartment complex and that is the only reason I am staying with it. But I will be changing my cellphone plan now which I’ve had for 10+ years. I had an appointment yesterday to have my internet installed

Sent a phone to the warranty and it was returned to me damaged. It was damaged in the mail and now I have to pay $702 for a phone that was perfect when I put in the mailbox. The warranty department said there is nothing I can do about the phone but to pay the phone charges. Someone in warranty depar

I recently joined ATT's internet plan and let's just say the first month has been a rocky start. Please read the following two scenarios and let me know if you have had a similar experience. Thanks for sharing. Incident #1 - The sales team: As any informed customer I started my search for a new ISP

-URGENT-To whom it may concern,Over the past month of beginning our service with AT&T we have experienced SIGNIFICANT issues. I have tried every route to solve these issues (see attached) and I have gotten absolutely no where! After I have personally spent well over 5 hours total with your custo

I ordered services back in August, set an appointment date to have fiber 100 installed on August 31st and during the tech's installation was informed that there was an issue with the fiber line in my neighborhood and that the contractors were to blame. I was told by the tech that a ticket was put in