So, I was moving to a new apartment a couple days ago. Placed my phone on a bar in the moving van, and it fell. Nothing cracked, mobile service still working. For the next 4 hours I moved things in and out of the van, and service worked fine, but I was running low on battery. So, I turned the phone

I have personally used AT&T Device Protection... twice within 6 months. Life happens don't wait until it's too late you get Device Protection or a case for that matter! Learn about AT&T's Device Protection below or file a claim.  If you are thinking, "I wish I would have enrolled when

While others are doing it, AT&T chose not to include the Gear VR for Galaxy S8/S8+ pre-orders.  I mean, come on!  It's not as if you were buying a $400.00 smartphone (what!? $400.00 for a smartphone!?).  The Samsung Galaxy S8+ that I pre-ordered and received yesterday cost me $849.00.  AT&T should h

Hello there. Few days ago i bought new G950U AT&T. But it's unlocked and runs 7.0 nougat android version. Now i want to upgrade it to android Oreo. Can you help me with it, beacuse my device can't find any OTA updates himself.I'm using my device not in the USA.Currenly phone's baseband version is  G

Am I the only 1 it seems like there's an update every few weeks and I'm skeptical as to whether they're really from AT&T

Upon grabbing my unwanted attention, i was going to browse something on my Samsung Galaxy S8's Google chrome app and once i tapped the search bar to type in a url, i got some strange suggestions which looked like pop ups, below is a screenshot of my phone with the questionable issue I've just newly

I submitted an unlock request for my Samsung S8 on 10/15/19, but its status is still showing in progress. What's going on? Why does it take so long? My friend also submitted the unlock request, received his unlock code within 48 hours, but he can't unlock the phone and it prompts the code is incorre

I have an at&t unlocked S8+, it came with a traditional sim card tray. what if I buy hybrid sim tray . can I use dual sim(att&sprint)?

I purchased a new S8 Active and activated a new line on March 18th.  I was then offered a second phone for free.  I left and came back with my wife to select a phone and they were out of inventory.  The next day I went to a Waco TX location and they said that the promotion had expired on March 15th.

I can send messages and all other features on my phone (Samsung Galaxy S8) are functioning. It's been going on the last 2 or 3 days and has been causing a lot of issues. I haven't installed anything new.I have done a soft reset several times.I have reset all Network settings.I tried a different mess

Hello, this may be a dumb question but I've never pre-ordered with AT&T before. I pre-ordered 2 S8's and I'm trying to figure out why one phone has been showing Preparing to Ship and the other has never changed from In Progress when they were ordered at the same time. Any ideas?

Hello, I have a Galaxy S8 which I have been approved and received the unlock code from ATT to unlock the device. The unlock code I was sent however, does not work and I am down to my last attempt... Please help! The code was put in correctly and instructions sent followed. I removed the old SIM, tur

Hello,My Samsung Galaxy S8+ refuses to connect to the cell network after the Android Pie update that I was given yesterday. I've tried the following to fix it:Reset APN settings to defaultReset Network SettingsFactory resetThe phone still will not connect to the cell network. I have 3-4 bars but the

Upon grabbing my unwanted attention, i was going to browse something on my Samsung Galaxy S8's Google chrome app and once i tapped the search bar to type in a url, i got some strange suggestions which looked like pop ups, below is a screenshot of my phone with the questionable issue I've just newly

My partner's phone is stuck on Oreo RF5(ATT) with the July 1, 2018 security patch. From what I can tell, the Android 9.0 Pie update was pushed over a month ago. We tried manually checking for the update, factory resetting the phone, and using Smart Switch, but have had no luck. Has anyone else exper

I want to upgrade to an S8 from a S5 and currently trying to understand the promotions being offered by AT&T.  I'm getting different stories.  One store (corporate store I think) told me I would get a min of $200 off the price of an S8 if I turn in my S6 if it's in good condition.  They told me this

http://www.androidauthority.com/samsung-galaxy-s8-active-att-764108/ Not to be pinned down to a date, "later this year " is the official word.

I'm planning to switch from a Galaxy Note 3 to an S8 or S9 (likely an S8 active, but I still haven't really decided yet). Will I need a new SIM card, or can I just switch them from the old Note to the new S8/9?

I have a samsung S8 which when I connect to an At & T Wifi at home, starts to slow down internet on all devices connected to this network. The speed drops from an average 14 Mbps to 1 Mbps. I also see that the AT & T 4G is slow on this device. I already did a scan for malwares and monitored data usa

After an update on 3/26/18, the navigation bar on my S8 disappeared.  If I re-start it reappears.  When I open an app it disappears.  The color bar where the recent/home/back icons should be is visible; but, the icons are not.  If I hard press where the "home" icon should be it takes me home.  Howev